CCTV Direct Avis 2 852

Adam was very helpful and sorted within minutes .

I had a fault with the microphone on one of my uni view tri-guard 2.0 cameras, Dan Lee at tech support remoted in on the EZ view app and checked it out, he also updated the NVR and camera software. He confirmed one of the cameras had a faulty microphone which is under warranty and now can be replaced by my installer. It was quick, easy and hassle free very efficient.

Danial was so knowledgable and got straight to the problem and solved it for me , always willing to help us thank you very much

Have dealt with this company many times mainly with Lamont from Tech. Dept. Great friendly, professional helpful advice. No task too much and time not an issue. Would defo recommend to anyone.
Ian. East Sussex

Really helpful and friendly service from Dan.

He was able to resolve my technical issues whilst i was abroad. I was impresed by his customer focus (remembering my issue) when I called once back in the UK about another matter.

Lamont from CCTV Direct was amazing.

So we were really struggling with an unusual issue with 4 cameras on a 26 camera system were on line but no Live view.
Lamont remotely logged in, spent time diagnosing the problem and sorted it out in no time at all.
Massive thanks to him as always super helpful.
Tom & Colin

Lamont again sorts an issue with a complex set up. It’s refreshing in this day and age that you can call a company with a problem, the phone is answered straight away or the option of a call back which always happens. 9 times out of 10 the issue/problem is sorted on the first phone call.
Thank you to all the team at CCTV Direct.

A fantastic partner for your CCTV needs. Very helpful and always go above and beyond for there clients

Michael Shearon - Optica Fire & Security MD

The service Iv received from Daniel Lee in helping me get my new CCTV system set up to work how I wanted it to was second to none he could not of been more helpful than he was
and was also really patient with me and explained everything to me that I didn’t understand
Thanks so much
Daniel.

Lamont was really helpful and sorted my issue out

I am not very good with tech
Daniel was very patient and explained the steps required to get us fixed and running.
Good job Daniel
Thank you
Adam H (MD)

Lamont Marshall, was a great help yet again. Logged on quickly reset the settings that weren’t working correctly and got my customer all up and running in no time. Always providing a great service.
Thanks again

Daniel is an asset to the company. Very knowledgeable and sorted my problem out

Spot on every time with the technical problems. Always able to sort straight away! Cheers to Lamont this time. But they all give you a brilliant service.

Daniel and Adam were great in resolving an issue I had with one of my cameras, replacement sent with no hassle.
They tried resolving the issue with logging in, but it didn’t work with the condensation in the lense, we changed to a turret camera instead of a dome with lense
Great service and can’t thank them enough.

I’ve been buying my supplies from CCTV Direct and they’re a great company to work with. The products are reliable and well-priced, and delivery is always quick.

Customer service is excellent, especially Lamont, who was incredibly helpful and went above and beyond to assist me.

Highly recommend!

Thank you once again for your help. The customer was very impressed the way you solved his problem. Very courteous and professional as always.

Adam saved the day!
I was in danger of not finishing my installation due to an issue that was soon rectified straight away.
Great work kept me up to date all the time.
Many thanks
Trev

Thanks to Lemont Marshall in the tech team for helping me getting the NVR unit and camera back up and working. Quick phone call and units working great again. Thank you.