Great customer service, phoned to ask a few questions about some cctv All answered and very helpful, order placed and sent straight away and received well packaged and quick very good would highly re... Voir plus
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Lisez les avis des autres
I was unsure about which products to purchase and so I had a good call with the sales team who talked me through everything in detail, differences in spec and additional products I would need. Very he... Voir plus
Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Voir plus
Great service by the cctv store, I’d made an order realised it was incorrect, but a quick message and they sorted it out no problems. Delivery service was quick too. Will definitely is again if t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!
Coordonnées de contact
4,6
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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CCTV store five star service
The team at CCTV have been amazing from the start. They have helped with the design and supply of a CCTV system. There back up help is amazing for any troubleshooting we have needed. I will be purchasing all my CCTV equipment from these guys. Electrician for over 25yrs - this level of service is rare so top marks.
15 septembre 2025
Avis spontané
Réponse de The CCTV Store
Hi Mark,
Thanks for leaving us a fantastic review.
Thrilled to see you liked our service. Glad we could help with the system and technical support.
Your words are greatly appreciated and keep us motivated to do better.
We’d love to see you back for your next project.
Have a great day.
Excellent service
Excellent service. I placed my order and then rang them to increase the hard drive size. All done with speed, efficiency and courtesy.
11 septembre 2025
Réponse de The CCTV Store
Hi Anthony,
Thanks for leaving us a fantastic review.
Glad you liked our service and thanks for rating it excellent. Your words are greatly appreciated.
Have a great day.
Great after sales support and prompt delivery.
Prompt delivery, responsive over email and great after sales support.
Helped solve a firmware related issue without any hesitation and very responsive when we had any other queries.
If you are not looking to recover the VAT, then these guys offer competitive prices and I would definitely use again.
8 septembre 2025
Avis spontané
Réponse de The CCTV Store
Hi C K,
Thanks for leaving us a fantastic review.
Glad you liked our service. It was a pleasure helping with the firmware and technical stuff.
Your words are greatly appreciated.
Have a great day.
My order didn’t arrive
My order didn’t arrive. I chased up a link in the email to see tracking info said DPD had tried to deliver twice and gave times. I have Ring and a separate CCTV system. No delivery was attempted at these times. I have a parcel safe place but, after chasing up twice over three days on email, this retailer says they need a person to accept the item. This was not a condition of the sale and they stated this after the fact. It’s quite a prescriptive boiler plate type email. The tracking shows it was returned on 6 September. It is now 10 September and they still have not dispatched it. I am writing to cancel.
Update: Following this review I received an email from a different person at the store with much different tone. They apologised for the shipping error and sent it out two days later with instructions for safe place. All good now.
3 septembre 2025
Avis spontané
Réponse de The CCTV Store
Hi ES,
Thanks for sharing your experience with us. Sorry to hear that it wasn’t as you expected.
Since the products we sell are high value items, we have measures in place to make sure there is no compromise at any stage of the process. This includes strict shipments criteria and no safe place unless specified by the customer.
I’d like to take this opportunity and apologise for the mistakes our courier partner made - we’re equally befuddled by their conduct. We’ll be raising this with DPD to make sure this doesn’t happened again.
I can see that we sent another shipment out even before the original was delivered back to us and it was delivered to your designated safe place the next day.
Please let us know how the install went.
Lastly, hoping that you’re happy with the resolution and will give us another chance to make it up for your next security project.
Have a great day.
Thanks!
Réponse de The CCTV Store
Hi Glenn,
Thanks for leaving us a fantastic review.
Your words are greatly appreciated.
Have a great day.
Perfect plug and play replacement
Hikvision iDS-7204HUHI-M1/P 8MP-Lite PoC DVR
Fast delivery, well wrapped and exactly what I needed for an old failing unit, Up and running in 20 mins.
I will definitely be using them again.
3 septembre 2025
Réponse de The CCTV Store
Hi Kev,
Thanks for leaving us a fantastic review.
Glad you liked our service. Your words are greatly appreciated. We’d love to see you back for your next project.
Have a great day.
Great delivery and good technical support
Delivered the next day. Helpful technical and sales staff. Good quality product.
20 août 2025
Réponse de The CCTV Store
Hi Kevin,
Thanks for leaving us a fantastic review.
Glad you liked our service and products. Your words are greatly appreciated.
Have a great day.
Ordered and received next day
Ordered and received next day, fantastic service, will defiantly be ordering again the near future!
21 août 2025
Avis spontané
Réponse de The CCTV Store
Hi Darrell,
Thanks for leaving us a fantastic review.
Glad you liked our service. Your words are greatly appreciated.
Have a great day.
Réponse de The CCTV Store
Hi Steven,
Thanks for leaving us a fantastic review.
Glad you liked the service and the products worked as expected.
Your words are greatly appreciated.
Have a great day.
Great service all round
Great service all round. Offered good advice on the product replacement I required. Ordering was efficient and delivery too. I needed some technical support which they were very helpful with.
11 août 2025
Réponse de The CCTV Store
Hi Caroline,
Thanks for leaving us a fantastic review.
Glad we could help with the product and technical issues.
Your words are greatly appreciated.
Have a great day.
Ordered on line package arrived 2 days …
Ordered on line package arrived 2 days late. Very good service.
15 août 2025
Réponse de The CCTV Store
Hi Brian,
Thanks for leaving us a fantastic review.
Your words are greatly appreciated.
Have a great day.
Fast and efficient delivery
13 août 2025
Réponse de The CCTV Store
Hi,
Thanks for leaving us a fantastic review.
Your words are greatly appreciated.
Have a great day.
Phoned the store first for advice
Phoned the store first for advice, very friendly and helpful. New DVR arrived quickly and was exactly what I needed.
4 août 2025
Réponse de The CCTV Store
Hi Paul,
Thanks for leaving us a fantastic review.
Glad we could help choose the right DVR for you. Your words are greatly appreciated.
Have a great day.
Excellent service
The teams response was excellent, as I accidentally ordered the wrong item. Reordered the correct one and they sent a return package for a refund.
28 juillet 2025
Réponse de The CCTV Store
Hi Patrick,
Thanks for leaving us a fantastic review. Glad we could help resolve the issue promptly and thrilled se see you liked the service you received.
Your words are greatly appreciated.
Have a great day!!
Great price and very communative
Great price and very communative when possible problems arose. Prompt delivery. Couldn't ask for more.
23 juillet 2025
Réponse de The CCTV Store
Hi Dominic,
Thanks for leaving us a fantastic review. Glad we could help and thrilled se see you liked the service you received.
Your words are greatly appreciated.
Have a great day!!
4 stars
would have given 5 star if delivered the right item. mix up with package, received someone else's items. Royal Mail are normally good, however not this time.were helpful in rectifying. although had to be done through email. anyways the DVR is working fin
18 juillet 2025
Avis spontané
Réponse de The CCTV Store
Hi Aziz,
Thanks for leaving us a great review. Your words are greatly appreciated.
Have a great day!!
Fantastic customer service and…
Fantastic customer service and knowledgable staff gave us superb support.
16 juillet 2025
Réponse de The CCTV Store
Hi Naeema,
Thanks for leaving us a fantastic review. Glad we could help and thrilled se see you loved the service you received. Your words are greatly appreciated.
Have a great day!!
4 channel NVR
Prompt delivery and goods as described. Good value for money for a capable little unit.
14 juillet 2025
Réponse de The CCTV Store
Hi Ged,
Thanks for leaving us a fantastic review. Glad you liked the product and service. Your words are greatly appreciated.
Have a great day!!
Réponse de The CCTV Store
Hi Mr Ashton,
Thanks for leaving us a great review. Glad you liked our service.
Have a great day!!
Knowledgeable team
Knowledgeable team, who were very helpful in helping me work out what i needed for a new home CCTV setup. Big thanks to Huvi for their great advice and support.
3 juillet 2025
Réponse de The CCTV Store
Hi Chris,
Thanks for leaving us a fantastic review. Glad we could help. Your words are greatly appreciated.
Have a great day!!
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