Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service, phoned to ask a few questions about some cctv All answered and very helpful, order placed and sent straight away and received well packaged and quick very good would highly re... Voir plus

Noté 5 sur 5 étoiles

I was unsure about which products to purchase and so I had a good call with the sales team who talked me through everything in detail, differences in spec and additional products I would need. Very he... Voir plus

Noté 5 sur 5 étoiles

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Voir plus

Noté 5 sur 5 étoiles

Great service by the cctv store, I’d made an order realised it was incorrect, but a quick message and they sorted it out no problems. Delivery service was quick too. Will definitely is again if t... Voir plus

À propos de l'entreprise

  1. Magasin d'équipement de sécurité

Écrit par l'entreprise

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

249 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(249)

68 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

super help full advice

I phoned for an advice for Uniview, The person I spoke was extremely helpful. I ordered and it was delivered next day via DPD.

11 septembre 2024
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Réponse de The CCTV Store

Hi SR,

Thanks for leaving us a fantastic review. Glad you liked the service you received.

Have a great day.

Thanks!

Noté 5 sur 5 étoiles

The CCTV Store…

From my first contact with Huzi seeking advice on a system that would meet our needs well into the future, to placing our order and receiving the system the very next day has been a easy and very pleasant experience. I would highly recommend The CCTV Store.

22 août 2024
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Réponse de The CCTV Store

Hi Mr Showler,

Thanks for taking the time to leave us a review. Glad we could help. Appreciate you recommending us.

Have a great day.

Thanks!

Noté 5 sur 5 étoiles

Great experience

great service

15 août 2024
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Réponse de The CCTV Store

Hi Mick,

Thanks for leaving us a review.

Have a great day.

Thanks!

Noté 5 sur 5 étoiles

Ordered a NVR online after speaking to…

Ordered a NVR online after speaking to a representative which arrived the following day great service

15 août 2024
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Réponse de The CCTV Store

Hi Steve,

Thanks for leaving us a review. Glad you liked our service.

Have a great day.

Thanks!

Noté 5 sur 5 étoiles

Great customer service

Great customer service, even on a Sunday, giving much appreciated advice and steering me in the right direction. This resulted in me purchasing what I needed and I'm now all up and running 2 days after my initial contact. New cctv DVR is working great!

12 août 2024
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Réponse de The CCTV Store

Hi Steve,

Thanks for taking the time to leave us a review. Glad we could help.

Have a great day.

Thanks!

Noté 1 sur 5 étoiles

I had a disappointing experience with…

I had a disappointing experience with the CCTV Store. I reached out multiple times via email with questions about my order and never received a response. It’s extremely frustrating when customer service is lacking, and it leaves me feeling ignored. Due to this lack of communication, I’ve decided not to purchase from them again. I hope they improve their customer support in the future, as it could make a significant difference in overall satisfaction. ORDER TCS-W1811

6 août 2024
Avis spontané
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Réponse de The CCTV Store

Hi Mrs F,

Thanks for ordering with us.

We’re sorry that your experience was not as expected.

After scavenging our mailboxes, we found your emails. Unfortunately they landed in our spam folder which is not monitored and we had no idea that you were attempting to contact us.

Nevertheless, We responded straightaway and resolved the issue as quickly as possible. As of now your enquiry has been marked as concluded.

We understand that not getting a response after multiple attempts of contact can be frustrating and we apologise for the inconvenience this has caused.

Since the enquiry has been concluded as you expected, we hope you’ll consider us again for your future CCTV needs.

Have a great day.

Thanks!!

Noté 5 sur 5 étoiles

Great Products

Great products, easy to find what I needed and a very fast service, well impressed and would recommend anyone to shop there.

29 juillet 2024
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Réponse de The CCTV Store

Hi Allan,

Thanks for leaving us a 5 star review. Glad you liked our service and appreciate your recommendation.

Have a great day.

Thanks!

Noté 5 sur 5 étoiles
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Réponse de The CCTV Store

Hi Mrs Diane Amos,

Thanks for leaving us a 5 star review. Glad you liked our service and found it reliable.

Have a great day.

Thanks!

Noté 5 sur 5 étoiles

My old cctv recorder died and the brand…

My old cctv recorder died and the brand was no longer in business. Called the cctv store and they were helpful in recommending a suitable replacement as I wasn't sure which dvr would work with the camera setup. New dvr arrived next day and worked out of the box.

25 juillet 2024
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Réponse de The CCTV Store

Hi KA,

Thanks for leaving us a fantastic review. Glad we could help resolve the issue.

Have a great day.

Thanks!

Noté 5 sur 5 étoiles

great service

22 juillet 2024
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Réponse de The CCTV Store

Hi Paul,

Thanks for leaving us a review. Glad you liked our service.

Have a great Day.

Thanks!

Noté 5 sur 5 étoiles

An initial network issue was quickly…

An initial network issue was quickly resolved via email. My camera is working as expected.

Great service.

Pete.

3 juin 2024
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Réponse de The CCTV Store

Hi Pete,

Thanks for leaving us a great review. Glad we could help.

Have a great day.

Thanks!!

Noté 5 sur 5 étoiles

First class service

Such a great help! Amazing service and even video called to guide me. First class service and next day delivery. Thank you.

28 mai 2024
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Réponse de The CCTV Store

Hi Lynsey,

Thanks for leaving us a great review. Glad we could help with the install.

Have a great day.

Thanks!!

Noté 5 sur 5 étoiles

Great service!

Great service!

20 mai 2024
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Réponse de The CCTV Store

Hi Alan,

Thanks for leaving us another great review. Have a great day.

Thanks!!

Noté 5 sur 5 étoiles

Superb

Superb. I phoned for advice and the man I spoke to was extremely helpful. The camera I ordered arrived the following day. Will be buying anything I need in the future from this company.

20 mai 2024
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Réponse de The CCTV Store

Hi Paul,

Thanks for leaving us a great review. Glad we could help. Have a great day.

Thanks!!

L’expérience Trustpilot

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Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus