Highly recommended, 5⭐️ all round. A return Buyer to the CheeseGeek that specialises in wonderful cheeses & first rate customer care. On this occasion, their courier, DHL badly let them down on two... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great cheese, great service, customer first. Excellent One star deducted for DHL leaving the parcel on the doorstep - even though we were in! Bad thing. All Cheesegeek’s careful work undone by an... Voir plus
L'entreprise a répondu
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Voir plus
L'entreprise a répondu
Good cheeses (tasty), well selected and good maturity. Tasting notes were useful too… let down by delivery though as didn’t arrive when they should have which hampered plans (had to go and buy some ch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Coordonnées de contact
Royaume-Uni
- hello@thecheesegeek.com
- thecheesegeek.com
4,4
Excellent
550 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Brilliant company
Easy to contact and quick to reply to any issues, I had a problem with the delivery company and Cheesegeek followed up with the company twice, sending out another cheese box when the first delivery took too long.
30 mars 2026
Réponse de cheesegeek
Hi Karen,
Thanks so much for the kind review! Even though your delivery didn't go as smoothly as we would've hoped, we're very glad you felt the issues were dealt with promptly. Thank you for your understanding, and for the five stars - it's made our day!
We hope to see you again💛
Jen
Team cheesegeek 🤓
Good selection of premium cheese well…
Good selection of premium cheese well wrapped nice flavours
30 mars 2026
Réponse de cheesegeek
Hi John,
We really appreciate the kind review. It's great to hear you felt the cheese was well-wrapped, tasty and high quality - that's what we aim for!
If there's anything we could've done to make the experience a full five stars, we'd love to know. Please just drop us an email at hello@thecheesegeek.com with your feedback! 🙏
Jen
Team cheesegeek 🤓
Excellence continues !
Providers of the best artisan cheese 🧀; have only had superb cheese moments. Thank you.
9 avril 2026
Réponse de cheesegeek
Hi Leila,
Thank you so much for your kind review! We're so grateful 🙏
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Elisabeth,
Your review means a lot to our little team - thank you!
We hope to see you again 🫶
Jen
Team cheesegeek 🤓
Delicious as always.
9 avril 2026
Réponse de cheesegeek
Hi Gordon,
Thanks so much for the lovely review. We're so happy you're enjoying your subscription and that the cheeses are going down well each time. Your support means a lot!
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Karen,
Thank you so much for your kind review! We're delighted you feel the customer service has been worth 5 stars 🫶
We really do appreciate your support, and hope to see you again.
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Charles,
Thanks so much for the 5 stars! 🙌
We're so happy to hear the cheese arrived safely, and that you're pleased with the selection. Our Cheese Whisperers hand-cut, wrap and pack each wedge with care so it arrives at its peak freshness - it's great to know this comes through.
We hope to see you again soon for more cheesy delights!
Jen
Team cheesegeek 🤓
Wonderful tasty British cheeses
Wonderful tasty British cheeses. Delivered when they said & kept me updated at every step. Lovely company to deal with
8 avril 2026
Réponse de cheesegeek
Hi Janice,
We're very grateful for your wonderful review! 🙏
Thank you so much for taking the time to share your thoughts - we're happy to hear the cheese is going down well, and over the moon that your experience with us has been lovely.
We hope to see you again for more delicious cheese!
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hello,
We're so happy to hear the surprise cheese has gone down well! 🙌
Thank you so much for the 5 stars, and for taking the time to share your feedback.
We hope to see you again for more deliciousness ✨
Jen
Team cheesegeek 🤓
Great cheese
Great cheese , delivery took 10 days and it was a day later than the tracking showed
8 avril 2026
Réponse de cheesegeek
Hi Mrs Artis,
Thanks so much for your review - we’re really glad to hear the cheese was enjoyed and we truly appreciate the 4 stars!
I’m very sorry for the confusion around the delivery timing. All orders placed on our site are scheduled for delivery using our date picker at checkout, and on this occasion we can see that 9th April was selected. This is why there was a gap between ordering on 1st April and delivery.
Our boxes are only ever in transit for under 48 hours to ensure everything arrives in the best possible condition.
That said, I’m really sorry that your delivery arrived a day later than expected - we completely understand the impact that can have, especially when it's for a special gift.
If anything ever looks unclear, please don’t hesitate to reach out - we’re always happy to help and make sure everything lines up exactly as you need. You can reach us at hello@thecheesegeek.com.
Thanks again for trusting us with your order, and we hope to deliver an even smoother experience next time 🧀
Jen
Team cheesegeek 🤓
Great service and communication
Great service and communication. There was a delivery problem and you picked it up and dealt with it promptly. Have used you several times. Great value everytime.
2 avril 2026
Réponse de cheesegeek
Hi Susan,
Thanks so much - we're so pleased to read your review 🥳
We're very grateful for the lovely feedback, and glad to know you felt the delivery issues were handled well. We can't always prevent things from going awry, but we do always try our best to resolve them with care.
We really appreciate your understanding and patience, and we hope to see you again!
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Kate,
Thanks so much for your review. We're really grateful for the 5 stars, and glad to hear you're enjoying your subscription!🌟
Many of the cheeses we include are award-winning, and all of them are specially selected to showcase the absolute best in artisan cheese making. It's always a joy to hear what our customers think, so thank you for sharing your feedback!
We hope your subscription continues to take you on a delicious cheesy adventure ✨
Jen
Team cheesegeek 🤓
Superb cheeses
Superb cheeses, some of which we had not heard of. Great service as always. Thank you.
1 avril 2026
Réponse de cheesegeek
Hi SG,
Thank you so much for your kind review - we’re delighted to hear you enjoyed the selection, including some cheeses you hadn’t come across before. That’s exactly what we love to do. I hope you've discovered some new favourites in there! 🧀
It’s also lovely to know the service was great as always - thank you for your continued support.
We hope to see you again soon.
Jen
Team cheesegeek 🤓
Fantastic selection of cheeses
The company is a pleasure to deal with, very responsive and helpful. Not to mention all the delicious cheeses they have to offer. I'm enjoying my subscription and always look forward to my next delivery.
2 avril 2026
Réponse de cheesegeek
Hi Barbara,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that your subscription continues to bring you joy each time, and that you’ve felt well cared for by our customer team.
We really appreciate you sharing your kind words - thank you again for your support.
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Kay,
We really appreciate your lovely review - thank you so much for taking the time to share your thoughts, and we’re really happy to hear the cheese has been enjoyed.
All of our cheeses are freshly prepared to order by hand on the day of dispatch, to ensure they arrive with peak freshness.
We hope to see you again soon.
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Bill,
Thanks so much for taking the time to leave a review! We’re really glad to hear nothing went wrong 😊
If you have a moment, we’d love to know if there’s anything we could have done to make it a 5-star experience.
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Richard,
Aw, thank you so much for the five stars and the lovely feedback.
So happy to hear you've felt well looked after, and - more importantly - that the cheeses are being enjoyed! 🎉
That's what we love to hear - thanks again for sharing your thoughts! We hope to see you again soon.
Jen
Team cheesegeek 🤓
Amazing cheese
Amazing cheese ! I served it at a dinner party of discerning cheese lovers and it got wiped out !
31 mars 2026
Réponse de cheesegeek
Hi Yuva,
This is wonderful to hear - thank you so much for taking the time to leave your review!
Our geeks are passionate about showcasing the finest artisan cheeses, so it’s really lovely to know your cheese-loving friends enjoyed the selection.
We hope to see you again 💛
Jen
Team cheesegeek 🤓
Réponse de cheesegeek
Hi Steve,
Thank you so much for taking the time to leave a review.
We’re delighted to hear that this month’s cheese selection wowed you! It includes some real Spring beauties, which we hope went down well with your loved ones.
Thanks again for your kind words and support.
Jen
Team cheesegeek 🤓
Great cheesey experience
Great cheese, great service, customer first. Excellent
One star deducted for DHL leaving the parcel on the doorstep - even though we were in! Bad thing. All Cheesegeek’s careful work undone by an organisation that only concentrates on delivery, not receipt. Change your deliverer!
26 mars 2026
Réponse de cheesegeek
Hi Mr Stamp,
Thank you so much for your kind and honest review - we really appreciate the 4 stars!
It’s wonderful to hear that you enjoyed the cheese and felt well looked after by our customer care team. I’m sorry to hear you were disappointed that the delivery was left on your doorstep, and we’ll make sure this feedback is shared with our courier for review.
We really appreciate your kind words and support, and we hope to see you again soon.
Jen
Team cheesegeek 🤓
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