The Cycle Room Avis 

Matt at the Ipswich store was very helpful, technical, honest and clear. He offered strong opinions when I asked and helped me settle on my new Scott Spark 930. The bike arrived 2 days later, all dialled in and ready to rumble. Thanks Cycle Revolution

Excellent customer service. Served by vey knowledgable and friendly people, who were willing to help and go the extra step. Would always recommend!

Ordered online on Monday. Delivered 24 hours later. Great service at a competitive price. Would highly recommend.

Absolutely fantastic customer service. Really helpful in offering solutions to changes that I wanted to make to the bike before it was sent out to me.

I appreciate it was Christmas and new year but having ordered on the 20th of December to still not have the helmet by the 3rd of January is very poor. Appears it's still not been dispatched.

Very nice people, Helpful and insightful, but I am still not past it and needing an electric bike (Yet) lol

Bottom bracket ordered 30/12/24 using standard delivery option and it arrived the following morning!!!!

I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect condition, fully assembled which is great. the best bike shop experience I've had, highly recommend. Thanks!

I bought a pair of Quoc Mono II cycling shoes which were the cheapest price on the internet. I have another pair of Quoc shoes so I was confident about the sizing. There was s slight issue with dispatch but Dano sorted this out promptly when I rang. The shoes arrived the next day by Fed Express and were well packaged.
Thank you

Right from the beginning we enjoyed the helpful professionalism and friendly service when choosing our bicycles from the Colchester cycle Revolution store.
After less than one week of purchasing the bicycle I had to go back due to an accident to get the bicycle derailleur fixed. We arrived quite late in the afternoon. The skill and dedication to get the bicycle working again was first class. John was assisted by his colleague Tom on this day. Parts needed to be replaced including cable and derailleur hanger. John continuously testing and tweaking to get the bicycle changing gears smoothly as possible. They could have sent us away as it was getting late but wanted to achieve the task so that we didn't need to come back at a later date. Excellent service. Thank you guys.

Amazing work carried out by Joshua over at kinetic revolution Colchester. Great customer service

It's been two weeks and I've not received my item. No response when I contacted them so far either.

I recently placed a small order of stocking filler bits. I wanted to use a local company. I'm glad I did because they reached out when an item was out of stock with a variety of options. The communication was great and nothing was too much trouble. It definieitly pays to support local businesses. Thank you

I recently purchased a Giant Revolt Advanced 3 and I cannot speak highly enough of the service I received from Cycle Revolution. Initial dealings were with Justin, but the demo and sale was handled by Matt. Everything was outstanding and the bike was turned out in an exemplary fashion.

Good response veness and product arrived safe

Excellent product at a good price. Very easy purchase and delivery process and good information

Great product at reduced price and good lead time. Worn yesterday for 1st time and brilliant purchase.

Amazing deal on a new bike, still can’t believe I’ve got it at such a great price! Really helpful customer service too. Any questions were answered quickly and thoroughly.
We had an issue with the shipping company but Cycle Revolution sorted it out same day and sent the bike to me off their own backs instead.
Couldn’t recommend more! Will definitely be coming back. Thanks for the dream bike!

Helpful, easy people to deal with. From start to finish communication was top notch. Outstanding service. Highly recommend. Will definitely be using again.

Took my Bike in diagnosed the problem on bike.
They gave me alternatives to achieve the fix.
Finished on time and great ride now fixed.