The Eco Experts Avis 

809
•
TrustScore 3 sur 5

3,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

If you sign up to this you get bombarded with countless spam calls as soon as you submit details. They’re nothing but a data trawling business.

Noté 5 sur 5 étoiles

This company appeared on Facebook, did the usual google & trust pilot search and decide to apply for the grant as I have Ulcerated Colitis, so glad I did. Eco Improvement sent a surveyor around, th... Voir plus

Noté 1 sur 5 étoiles

DO NOT USE! Don't share your data with this website. You will get multiple spam calls and texts everyday. I regret putting my details on their platform thinking I could have access to solar and batter... Voir plus

Noté 5 sur 5 étoiles

Got email recommendations for heat source pump and solar panels, plus a follow up phone call which was really helpful. Now awaiting an insulation expert to see what more we can do. Woukd recommend... Voir plus

À propos de l'entreprise

  1. Site de comparaison de prix

Écrit par l'entreprise

Founded in 2011, The Eco Experts is one of the UK's leading websites for people looking to reduce their energy bills and cut their carbon footprint. We provide detailed guides and expert advice about all sorts of home heating solutions, such as solar panels, heat pumps, infrared panels, and boilers. We also cover electric vehicles, charging points, double glazing, storage batteries, and insulation. If you're interested in having any of this technology installed at home, we can match you with trusted UK suppliers who will provide you with tailored quotes.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

809 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(809)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

SPAM CENTRAL

If you sign up to this you get bombarded with countless spam calls as soon as you submit details. They’re nothing but a data trawling business.

23 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. DO NOT GIVE YOUR PHONE NUMBER. You'll be hounded with multiple spam calls every day, absolutely horrific.

29 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE

DO NOT USE! Don't share your data with this website. You will get multiple spam calls and texts everyday. I regret putting my details on their platform thinking I could have access to solar and battery quotes a lot easier than contacting different companies individually. I have had a single genuine company contact me that they actually arranged for a home survey and provided a quote, that company being Lime, the rest were just pestering spam calls.

11 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Snydt

Jeg blev stillet i udsigt at jeg ville få tilsendt et tilbud på solceller. I stedet blev jeg lokket til at afgive en masse informationer fx. mail og telefon nr. OG i stedet for et regulært tilbud/prisindikation får jeg i stedet et telefon opkald - IKKE HVAD JEG BAD OM …

17 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE

DO NOT USE. Offered instant free quote and asked for the ussual details. Passed my details on to a provider and didnt offer a price quote at all. This is just a scam to promote your details to suppliers.

24 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Data brokers

As others have said, they offer instant quotes but do not provide one. Instead it appears to be a data broker as I have received multiple spam calls every day since giving them my number. Very frustrating.

5 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Dishonest from the outset and passed on my data, I'll go elsewhere

They offer an instant, free, indicative quote online with a few details (house type, size, number of panels, basic usage info). Once they take your contact details they don't give you a quote but arrange a call with a random third party that you didn't ask for, and in my case didn't want. I never saw the phantom quote.

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Aggressive Spam Experts !

This company fails to realise that sometime you just want to make a simple enquiry & when provided with answers to your enquires, request that you are not contacted any further as you are not interested in the service or marketing. Multiple phones calls from rude operators who just try to speak over you when you request no further contact. Daily email spam despite unsubscribing from the site. They may consider themselves Eco Experts, but what they are not is experts in how to treat or maintain customers.

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

1 Star – Misleading “Instant Quote” Process & Poor Phone Experience

I recently filled out a form on The Eco Experts website because it clearly suggested I would receive an instant solar quote via email.

The process asked for detailed information including my postcode, home ownership status, and even required me to pinpoint my roof location on a map, which made it seem like they were using data to generate an automated estimate.

However, after submitting my details, instead of receiving any quote by email, I received an unexpected phone call around 30 minutes later.

During the call, I was told that they could not provide any estimate without first conducting a survey. This completely contradicts how the website positions the process as quick and instant. If a survey is always required, this should be made clear upfront instead of encouraging users to share personal details under the impression of receiving an immediate quote.

The experience was made worse by the call handler’s behaviour. While he addressed me politely on the surface, his tone was dismissive, interruptive, and increasingly aggressive once he realised I was not interested in proceeding with a survey. I repeatedly had to ask him to let me finish speaking.

The call ended abruptly with no proper closure, which felt unprofessional and disrespectful.

This experience felt like a data capture exercise rather than a genuine instant quote service, and the lack of transparency was frustrating and misleading.

I would advise others to be aware that:
• You may not receive any instant quote despite what the website suggests
• You will likely receive sales calls instead
• You may be pushed towards surveys even if you only wanted a preliminary estimate

Transparency and customer experience need serious improvement.

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

WhatsApp spam

Spammed me with messages about my solar panels, when I haven't got any, and I have never given this company my number! Highly suspicious

Update: 5 days later I get a spam text from The Eco Experts :/
And suddenly 8 spam phone calls in the last 4 days... all seems rather fishy Eco Experts.

1 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Tyveri/AI af foto …

Faldt lige over deres reklame og det billede ligner mig. Hvordan har de fundet mig og hvordan kan de bruge det uden at jeg har givet tilladelse. AI ? Ansigtet er mit men ikke tøjet.

12 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Spam callers!!!

Keep contacting me via different numbers even though I keep blocking them and asking them to delete my number from their system. I did not contact them to begin with. Clearly spammy!!!!

1 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Obvious scam

Obvious scam. When my wife said she wasn’t interested, the caller stated that’s not the answer to the question he asked. When I challenged him he called me a “tot he used to take advantage of in the playground” lol

7 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Total harrassment

This company probably sold my phone number as I got endless cold calls after registering with them. I told every caller to remove me from the list. Some were nice, so some were not. The calls are ongoing and come from a variety of different numbers. I have not managed to put a stop to it yet!

8 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Waste of time and just a scam to get…

Waste of time and just a scam to get details to sell.

Their website advertises a couple of minutes to get you heat pump quote, they take all your details then then, no quote, instead they essentially tell you we've sold your details at another company and they will now spam call you trying to do hard sell.

AVOID, ITS A SCAM/SPAM SITE

21 octobre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus