Terrible customer service Buy direct from Hoka site. Shoe has a audible puckering noise each step - which after constant chasing Rob has deemed not as issue. 100 pounds wasted as can't wear the... Voir plus
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Bought a 32oz hydroflask water bottle from these guys, top service all round. Great price (cheaper than any other site I'd looked at), shipped out via DPD quickly (shipping price was also very reasona... Voir plus
Amazing friendly service and advice! Needed a harness for my dog, who is long but lean in her body. I’ve bought a number of harnesses over the past few months none have been quite right, either rubbin... Voir plus
I bought an arcteryx jacket from epicentre and it arrived promptly, perfectly packed and it was really competitively priced. Great experience thank you 🙏
À propos de l'entreprise
Écrit par l'entreprise
The Epicentre is an outdoor store in Ambleside. In our store we have a selection of the best gear available. Our experienced and active staff are waiting to show you around the store and help kit you out for your next adventure.
Coordonnées de contact
The Epicentre, Compston Road, LA22 9DR, Ambleside, Royaume-Uni
- 01539528528
- info@theepicentre.co.uk
- theepicentre.co.uk
3,8
Bien
30 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Amazing friendly service and advice
Amazing friendly service and advice! Needed a harness for my dog, who is long but lean in her body. I’ve bought a number of harnesses over the past few months none have been quite right, either rubbing & causing irritation or being to big. The Epicentre went to time and trouble to understand my concerns and identify the best harness for my dog. Result- A very happy pooch and owner 😊 Thanks
27 juillet 2023
Avis spontané
Fab service
Great customer service by the lovely Sophie. Very knowledgeable on the sole fittings.
We had a great experience all round. Big thank you from La Petite & the birthday boy.
27 mai 2023
Avis spontané
Good service thanks
Really good price with £40 savings on trainers, free delivery which arrived very quickly.
14 avril 2023
Avis spontané
quick delivery
Really fast delivery. Unfortunately boots didn't fit but free returns via post office easy and efficient.
17 février 2023
Avis spontané
Great experience
This store had an Arctery’x item cheaper than everywhere else, arrived quickly with no issues at all! Would recommend ordering from them :)
6 janvier 2023
Avis spontané
Fab service!
Bought a 32oz hydroflask water bottle from these guys, top service all round. Great price (cheaper than any other site I'd looked at), shipped out via DPD quickly (shipping price was also very reasonable), and arrived with no issues, everything exactly as it should be. Thanks a lot guys :)
19 janvier 2023
Avis spontané
Great firm.
Great firm, good prices, fast delivery, frequent updates,
good products.
Only wish other firms were as organised as this one.
Bought a pair of Montane gloves, excellent price and fit.
10 janvier 2023
Avis spontané
Excellent service
Ordered a pair of ladies boots which turned out to be too small for me. I spoke with The Epicentre and they did not have my size available but I was able to return the original boots via Royal Mail who collected them from my home postage paid and a full refund was in my account within a couple of days. I would say that is excellent service.
14 novembre 2022
Avis spontané
Ordered online and got pair of shoes…
Ordered online and got pair of shoes that must have been tried by customers like a hundred times already, dirty and squashed. They don't see anything wrong sending shoes worth 130 pounds to customers in that state, and according to the email I got they will do so again. Wont return the shipping and label printing costs.
2 août 2022
Avis spontané
Réponse de The Epicentre
Hi Luke. As we explained, these shoes aren't used and are still in perfect condition when we received them back from you. I had already refunded you the Next Day delivery charge before the order was delivered and you did use our free return label so your request for a postage refund was unfounded.
Great price - fast delivery
Ordered some new winter hiking trousers at a fantastic price. They arrived really quickly (free shipping with my item - over £100) and in excellent condition. Will deffo shop here again.
23 janvier 2021
Avis spontané
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