The Glazing Shop Avis 

1 272
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent product and good service. Very helpful and friendly staff, especially Lisa Atkinson. Her advice on the installation was greatly appreciated by my builder, who struggled a bit. We had to re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Advice and support given at time of making order - good Delivery within agreed window very good, Only issue Delivery company was expected to give 24 hours notice which did not happen. Order placed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely staff on the phone helping me to decide best product for my project. So lovely & patient again when I rang to place my order, me needing to get my pea sized brain into gear to get my measuremen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am building a large covered pergola and AI led me to the Glazing Shop. Unsure if i had ordered everything correctly I emailed them and had a great phone call with Lisa who advised me and checked... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel pour l'entretien des toitures
  2. aussi dans
  3. Équipement et installation de conservatoire
  4. Fourisseur de construction de jardin
  5. Magasin de bricolage
  6. Magasin de matériaux d'isolation
  7. Magasin de rénovation

Écrit par l'entreprise

The Glazing Shop has been an online supplier of Glazing bars, polycarbonate and other conservatory roof products for 15 years. We aim to offer the very best of high quality products at the most competitive prices. We really pride ourselves on the level of service that we offer. We love to speak to our customers and are always happy to talk through what they need, helping them to get the best from their projects. We offer all thicknesses of multiwall polycarbonate sheets. We cut these to size for our customers at no extra cost helping them to build their roofs with the minimum of disruption and fabrication on site. Whether for a conservatory, canopy or carport, we have the glazing bars to complete your polycarbonate or glass roof. We have a full range of self supporting glazing bars as well as those for a timber supported structure. We also sell corrugated roof sheets and accessories. Come to us for complete canopy kits for your patio canopy, veranda or car port. We also have a large range of attractive over door canopies helping you to cover your entrance with style. Our Ecoease secondary glazing will help to cut heat loss through your windows and save money on your heating bills. This high quality DIY double glazing will also reduce or eliminate condensation on your windows also reducing outdoor noise.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(1 272)

161 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

the glazing shop for 1st class result

Pleasant very helpful and knowledgeable staff at the end of the phone. Guiding you through your query with expertise and knowledge.

2 mars 2026
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Réponse de The Glazing Shop

Thank you for your lovely review Tony and for your business, both are very much appreciated

Noté 5 sur 5 étoiles

Good customer service

Company phoned to say they'd received my order and to let me know roughly when delivery would be and then phoned again to say day of delivery and it was delivered on time. Very pleased with customer service

2 mars 2026
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Réponse de The Glazing Shop

Thank you very much for your feedback. We try hard to give good communicaion and it is great to hear that it is appreciated

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quality goods highly recommended.

19 février 2026
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Réponse de The Glazing Shop

Thank you very much for your valued feedback Katrina.

Noté 4 sur 5 étoiles

polycarbonate sheets delivery

The polycarbonate sheets took longer to come than expected and would've been nice to have had an email or phone to say when it was going to be delivered.
It did come well packaged

12 février 2026
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Réponse de The Glazing Shop

Thank you for your feedback Mr Jacka. I think our email may have gone into your junk folder. We sent one to you on 12/02/2026. We also call all customers with an anticipated delivery date when we get the order but for some reason we musn't have managed to get hold of you. Sorry we couldn't advise you better this time but I'm glad to hear that the sheets got there safely and were well packaged for you

Noté 5 sur 5 étoiles

Custom cut polycarbonate

Easy website to navigate , fast delivery and custom cut.

14 février 2026
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Réponse de The Glazing Shop

Thank you for your feedback Peter, glad you found what you wanted easily

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great communication, products as requested

10 février 2026
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Réponse de The Glazing Shop

Thank you very much for your feedback

Noté 5 sur 5 étoiles

Very happy and satisfied customer

From start to finish my order was handled very efficiently, everything was delivered when they said it would be,driver was very helpful. I would use them again.

5 février 2026
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Réponse de The Glazing Shop

Thank you very much for your feedback Christopher and for your busniess

Noté 5 sur 5 étoiles

Good service and reasonable prices

I was looking to replace a full greenhouse worth of glazing and a bit nervous ordering online but all materials arrived cut to size and well packaged. Good price compared to other suppliers I looked up

20 janvier 2026
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Réponse de The Glazing Shop

Good to hear Paul and thankyou for your order

Noté 5 sur 5 étoiles

Very helpful when phoned

Very helpful when phoned. Arrived on time. Very easy to fit.

15 janvier 2026
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Réponse de The Glazing Shop

Thank you very much for your feedback on our Made to measure secondary glazing Alan. Glad we could help and that you found it nice and easy to fit. Thanks for your order

Noté 1 sur 5 étoiles

Appaling

Appaling. Ordered on 27th Dec 2025 , 2 to 4 day delivery. 16/1/26 and i have had no delivery, no reply to e mails and the phone number goes dead without an answer. Avoid like the plague. the single worst service i have ever recieved

16 janvier 2026
Avis spontané
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Réponse de The Glazing Shop

There are no details of an order placed with us by you Mr Dunbar on or around 27th December. We were closed for the Christmas break from 23rd December until 5th January and this information was on all pages of the site. There was also a delivery page that showed when all orders would be delivered by postcode. Our phone is working and has been with the ability to leave us voicemail messages over all of the time we were closed. I don't think your order was placed with us and don't have any details to contact you. Could you please make contact with us as I don't feel your review is for us. Our service is something we are very proud of, as is the fact that we are available to talk to our customers all the time we are open.
29/1 Mr Dunbar, We have reached out to you as have Trustpilot and you have not responded. They will not remove the review even though it is not a genuine one, you have never placed an order with us. We are being penalised for something we have not been a part of. If you could think again and recall this review as this experience was not with our store that would be appreciated

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