ThehalalfoodshopAvis 

612
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great range of HMC approved meat, well packaged at a good price. Initially I was worried my delivery would not arrive fresh, but it was, am now a regular customer.

Noté 5 sur 5 étoiles

First time ordering, ordered mostly frozen food so was a bit apprehensive about how the delivery will be executed. The package was well insulated and packed with ice packs. All products in perfect con... Voir plus

Noté 3 sur 5 étoiles

Order came on 7th day from order, which was bit late, as was expecting on Tuesday or weds latest, but giving 3 stars isnt bad, plus 2 items not there that showed in stock.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love ordering from Thehalalfoodshop. I generally tend to order meat and poultry. It arrives well packaged and insulated. Great care is taken when packing other items purchased (such as bi... Voir plus

À propos de l'entreprise

  1. Supermarché

Informations provenant de diverses sources externes

1. Order Online 2. Pay Online 3. Delivered to Your Door


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

612 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(612)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

10 out of 10

Next Level service!!! 10 out of 10.

Delivered next day eventhough 1 to 3 day delivery
Refunded for out of stock items

What more could you want.

P.S the pepperoni was something out of this world

13 juin 2022
Noté 1 sur 5 étoiles

Very bad

Very bad, missing items as well as charged me more price then on label as well, no refund or reply to email after two days now, I writing review, they lost a customer, money greedy people this company is a shortterm won't last long, should focus on honesty and providing customers needs then being money greedy, money greedy business don't last long.

11 juin 2022
Avis spontané
Logo de Thehalalfoodshop

Réponse de Thehalalfoodshop

Salaams Mo

Thank you for your feedback. We apologise if you feel that way, however our previous reviews show a reflection of our service. On occasions mistakes do occur and it our teams responsibility to resolve issues as soon as possible which can also be seen in our reviews.

Unfortunately, some of our products arrive with price points labelled on them without prior notice and we ship them out immediately which has happened on this occasion.

We have tried to contact yourself via phone on numerous occasions with no joy and we have since replied via email. We would like to discuss resolve the issue regarding missing item which was not mentioned previously. We understand your frustration if this is the case, however we require your assistance to resolve issues.

Jazakallah

The Halal Food Shop

Noté 5 sur 5 étoiles

Great experience

Great experience, and quick service. Replaced items that weren't available with very close match which we were very happy with. Can definitely taste the difference compared to supermarket brands! Planned for a 150 person event and ended up with near 400. Definitely enjoyed by all. Thank you

6 juin 2022
Noté 5 sur 5 étoiles

Excellent Customer Service and Product

No service is perfect but it is what you do when things don't go well. Due to unforeseen we couldn't receive delivery of the products. Halalfoodshop were very understanding of our situation, the owner himself rang me to clarify the situation and gave a full refund.

Me and my wife have been avid users of Halalfoodshop and will inshallah continue to do so. All of our halal meat and other produce is now procured from Halalfoodshop. They are a major convenience for busy Muslim professionals. 100% recommend.

16 mai 2022
Noté 5 sur 5 étoiles

Absolutely amazing chicken…

Absolutely amazing chicken wings,fillets and burgers from here delivered quick time as well properly packed
Done three orders so far and now know I will be a life long customer

5 mai 2022
Noté 5 sur 5 étoiles

First time ordering

First time ordering, ordered mostly frozen food so was a bit apprehensive about how the delivery will be executed. The package was well insulated and packed with ice packs. All products in perfect condition. Selected normal delivery- placed order on a Sunday night and received items on Tuesday morning. Delivery made by DPD so had a time slot. Will be using these guys again In Shaa Allah.

10 avril 2022
Noté 5 sur 5 étoiles

Very happy customer here :)

I was very pleased with delivery and the way everything was packed. The frozen food all tasted amazing, definitely recommend this site 👍🏼

6 avril 2022
Noté 1 sur 5 étoiles

Terrible service

I ordered on Monday and paid for 2 day delivery. You didn't contact me back and I had to chase the order on Thursday, only to find out on Friday that you put a product on your site which you didn't have in stock.

5 avril 2022
Logo de Thehalalfoodshop

Réponse de Thehalalfoodshop

Hi Louis

Thanks for your feedback.

You are indeed correct, the products were unavailable due to best before dates being unsuitable. The 'Robertsons Exotic Spice Thai' is an imported product which unfortunately is not always in our favour when it comes to product lifelines. This product is also brought in to us by our supplier upon order and then checked if it is suitable for delivery. On this occasion it was not and our team will most probably remove the listing from our site as this is not a true reflection of our service.

Louis, once concluded this product was not available your full refund was processed immediately.

Thanks for your time.

The Halal Food Shop

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