Thehouselights Avis 200

Easy ordering and fast delivery. Looks lovely.

I purchased a mid century style wall light and was extremely pleased with the service and delivery. The light arrived within the timescale promised and I was very pleased with the product itself. I will definitely be ordering from this company again. Very happy customer!

Lovely light, great service. Couple of bits missing but the house of lights happy to replace them.

I purchased this light for a vaulted ceiling as a modern take on the chandelier. Some of the reviews here mention shipping delays - this happened in my case too. I had a royal mail tracking number and the product was marked dispatched, however the tracking won't say royal mail have it until it arrives in the UK which took several weeks. When I contacted the company they replied straight away with the explanation and the light arrived shortly after. As for the light I am very satisfied - it is of very good build quality, was well packed, comes with some spares and looks superb when up. I'm very satisfied with the product and the price and would buy here again.

Excellent customer service. Would highly recommend

I had been looking for some lights for our home for over a year. I purchased 2 sets of lights from your website which were both absolutely beautiful and the customer service we received regarding any queries was outstanding. Will definitely use thehouselights.com again

My initial order got lost in transit. Despite this I have rated 5 stars because as soon as I raised the issue it was sorted with no hassle at all. And the product was beautiful.

Ordered outdoor lights and i got fairy lights that wat not in the add at all , please don't waist your money

Tristin & the team have been more than helpful through the duration of our project & the lighting they supply is of great quality

Many thanks for all of your help

Order hasn't arrived. Tracking keeps updating to show item dispatched. Customer services keep claiming they are transparent about order being shipped from China - despite marketing themselves as a U.K. company with UK supplies. They have taken my money and are offering no resolution: first and last time I have ordered,

There stuff is amazing and I have ordered lights before and they look amazing that everyone ask about it . Would recommend x

Speedy delivery but I was worried it would arrive damaged, Definitely no need to worry it arrived so well packaged there was no way it could be damaged in transit.
As for the light itself,it was so easy to put together and even came with spare crystals and hooks.
It's amazing up and looks far more expensive.
Definitely 5 stars for the product and the company.

Absolutely fantastic service throughout. Promptly replies to all emails, stunning product will definitely use again

Thank you for everything
Bev

Amazing chandelier, great quality and adds a real wow factor to my hallway. Great customer service also, thank you Kristin.

I have purchased two lights from this company and they are both absolutely stunning! Both are very well made and packaged well. One is at the entrance of my home and I have had a lot of people comment on how beautiful it is. Customer service is fantastic, I would recommend to anyone looking. Run, don’t walk

Gorgeous light. Great customer service, plenty of communication as to delivery. Also, replied within the hour to a question I asked.
Great all round. I would definitely reccomend.

Stunning light. Looks amazing in my hallway. Shopped for a few weeks and this was the best price

Gorgeous Sputnik chandelier!
Arrived on time, really well packed. The light is a real stunner and the price was spot on

Purchased the 12 light two tier Sputnik light, arrived quickly. When we went to put the light up one of the globes was broken. I contacted customer service who have replaced the globe without any hassle. Contact was quick and polite. Can’t wait until the light is installed.

I recently had the pleasure of interacting with the customer service team at The House Lights, and I must say that my experience was nothing short of exceptional. From the moment I contacted them, I was impressed with how quickly and professionally my issue was handled.
I was particularly impressed by how the Kristin went the extra mile, not only addressing my initial query but also offering a solution, which I had not anticipated. The team was empathetic and genuinely interested in making sure I had a positive experience.

The light is absolutely stunning! I can’t wait to see it installed in its proper place.

Rating: 5/5 – Truly outstanding service!