House Of Brands Furniture Avis 

236
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The friendly service was a refreshing change they were helpful without the pushy sell. Delivery and set up was smooth and they held my sofa for extra time as my room wasn’t quite ready. Our sofa is fa... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service! No pushy sales men just leave you to browse around. Very helpful bought a sofa on Saturday collected on Sunday as we needed quite quickly,Thank you House of Brands will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good company to purchase from. Dining table and chairs arrived in perfect condition. It was delivered within a few days. Telephone staff were very helpful. Only criticism would be that there was NO no... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin de canapés
  5. Magasin de lits
  6. Magasin de meubles de chambre à coucher
  7. Magasin de meubles de salon

Écrit par l'entreprise

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(236)

70 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful, friendly and reliable!

Absolutely friendly and helpful staff! They sourced my exact chairs in the colour i wanted! Even went to the trouble of keeping in touch over the delivery and went above and beyond to get my beautiful table an chairs delivered ahead of my event what i needed them for!! Hamsah i appreciate all your help!! Delivery lads were helpful friendly and respectful! I cannot thank them enough! I would use this company again and again and i would definately recommend to anybody and everybody! Big pat on the back!

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service, lovely product

My sofa was delivered on time. It came without instruction manual, once I reached out, the instruction was sent to me. And they checked in to know whether everything was working well. The customer service was great and the sofa is lovely.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

After seeing items on social media we…

After seeing items on social media we travelled to the outlet in Manchester to view the products personally.
We were able to browse, ask questions and try out seating etc.
We finally agreed on a dinning set but wanted to change the table and the seating layout, the team were very helpful, ensuring it would fit and double checking the order ensuring we would get what we asked for, nothing was to much for them to change/ammend.
We finally settled on a new dinning set and rug.
Paid cash on order, received a full receipt and estimated delivery date (due to changing layout)
Was updated and was delivered on the said date, set up at home and put in place.
The furniture is amazing great value and really good quality.
Will definitely use again and recommend.
Only down side from us is they dont take the packaging with them but small price to pay.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

House of Brands is truly outstanding.

House of Brands is truly outstanding.
We purchased all the furniture for our Manchester studio from this excellent Turkish store, and the entire experience was smooth, professional, and impressive.

Every time you visit the showroom, a specialist meets you with a measuring tape and provides detailed guidance to help you choose the right products.
The pricing of Turkish furniture is far more reasonable compared to other places in the UK, especially considering the high quality.

Delivery was free, perfectly scheduled, and exactly on time.
The staff are extremely polite, respectful, and genuinely helpful.

As Golden Ads Ltd, we strongly recommend choosing House of Brands instead of low-quality places like IKEA or B&Q.
Highly recommended.

23 novembre 2025
Avis spontané
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Réponse de House Of Brands Furniture

Thank you so much for taking the time to share your kind words! We’re delighted to hear that you had a great experience with our furniture and service. Our team works hard to provide high‑quality pieces at affordable prices, and it’s wonderful to know that this made a difference for you.

We truly value your support and are thrilled that you chose us to help furnish your home. Your feedback motivates us to keep delivering exceptional products and customer care.

We look forward to welcoming you back—whether online or at our Manchester showroom—and helping you find more beautiful pieces to elevate your living space.

Noté 1 sur 5 étoiles

Never received my item

Never received my item ,
Not very good customer service

The reply is not true ,
Keep away from this company at all costs
I had to file a charge back with the bank as item was not received

18 novembre 2025
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Réponse de House Of Brands Furniture

We are sorry to see this review, as it does not reflect the facts of your order.

Your order was processed immediately and dispatched promptly. As soon as we received the tracking information from the courier, we sent it to you straight away. After the item was dispatched and the tracking details were provided, we attempted to contact you multiple times by phone, email, and message, but unfortunately received no response from you.

Despite the order being in transit and fully trackable, you proceeded to file a chargeback with your bank. This was done after dispatch and after we provided all required delivery information.

We have been actively working with Evri to resolve the situation and keep you updated as soon as the parcel is on its way. However, since a chargeback was issued, the parcel has now been requested to be returned by Evri.

Please note that this issue was not due to any fault on our part—we fulfilled our responsibility by dispatching the item promptly. The delay lies with the courier service, and feedback regarding delivery should be directed to them. We remain committed to providing excellent service and regret that this experience did not reflect the standards we strive for.

Noté 5 sur 5 étoiles

Definitely worth the wait!

I bought a dining table and four chairs from HOB. I am always sceptical when purchasing online however my experience was only positive with this company.

The service - I was impressed by the understanding of the company in assisting with the delivery of my order as I am on the first floor. The assembly team were friendly and helpful. The lead time wasn’t super quick but my item had to be ordered.

On first delivery, we had an issue with some chair legs however this was rectified without any hesitation and I was kept informed of the reorder.

My table and chairs themselves are gorgeous and really good quality. I couldn’t be happier.

All in all, I can only recommend as my experience was excellent. Thanks!

27 octobre 2025
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Réponse de House Of Brands Furniture

Thank you so much for your wonderful review!

We’re delighted to hear that your experience with HOB was such a positive one.
Thank you for trusting us with your online purchase — we know it can feel uncertain, so it means a lot that our team could support you throughout, from arranging delivery to a first-floor property to ensuring assembly was smooth and stress-free.

We also appreciate your patience with the lead time and are glad the quick resolution of the chair-leg issue met your expectations.

Most importantly, we’re thrilled that you love your new dining table and chairs! Knowing you’re happy with both the quality and the final look truly makes our day.

Thank you again for choosing House of Brands. We hope to welcome you back in the future!

Noté 5 sur 5 étoiles

Exceptional service

Exceptional. After being let down I have very high profile local furniture company house of brands were able to supply a lamp that have been on order with the other company for months before beingtold they couldn’t supply it. House of brands kept me informed and held the lamp for me which came in whilst I was away. They were always very prompt answering the phone and always quick to ring back if they missed my call.

28 octobre 2025
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Réponse de House Of Brands Furniture

Thank you so much for your kind words!

We’re delighted we could help you get the lamp you’d been waiting for and keep you informed throughout. We take pride in being prompt, reliable, and attentive to our customers’ needs, and it’s wonderful to hear that this made a difference for you.

We truly appreciate you choosing House of Brands and sharing your experience!

Noté 1 sur 5 étoiles

Stay away from this scammers!!

Stay away from this scammers! This company has closed down in August 2025 and dod not full fill many order in spite of taking payments from their clients.

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The best from ordering to delivery to…

The best from ordering to delivery to seeing my sofa thank you

4 septembre 2025
Avis spontané
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Réponse de House Of Brands Furniture

Thank you so much for your wonderful review!

We’re thrilled to hear that your experience from ordering to delivery was seamless and that you’re enjoying your new sofa. Your kind words mean a lot to our team, and we truly appreciate you choosing House of Brands!

Noté 5 sur 5 étoiles

Website was really straightforward

Website was really straightforward
And u was really surprised of how quick they arrived
Beautiful quality

14 août 2025
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Réponse de House Of Brands Furniture

Thank you so much for your review!

We really appreciate you choosing House of Brands and are delighted that you found our website easy to use, received your order quickly, and love the quality.

Noté 5 sur 5 étoiles

Very nice and elegant coffee table look…

Very nice and elegant coffee table look awesome in my living room

20 août 2025
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Réponse de House Of Brands Furniture

Thank you so much for your lovely feedback!

We’re delighted to hear that your new coffee table looks elegant and fits perfectly in your living room.

Noté 5 sur 5 étoiles

Super happy with my purchase

Customer service was excellent efficient and communicative throughout the entire process of my sofa being made. They kept me informed every step of the way, promptly answered all my questions, and the delivery arrived right on time. The sofa itself is incredibly luxurious

23 juillet 2025
Avis spontané
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Réponse de House Of Brands Furniture

Thank you so much for your wonderful review!

We’re thrilled to hear that you’re happy with your new sofa and that our team could provide excellent, attentive service throughout the process. Your kind words truly mean a lot to us!

Noté 5 sur 5 étoiles

Very helpful when ordering

Very helpful when ordering, great prices, good quality and great delivery time.

30 juin 2025
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Réponse de House Of Brands Furniture

Thank you for taking the time to share your experience!

We’re thrilled that our team could assist you, and that you’re pleased with the quality, pricing, and delivery of your order.

Noté 5 sur 5 étoiles

Really good experience with house of…

Really good experience with house of Brands, I purchased 3&2 seaters sofas, the quality was outstanding, the sofa in incredibly comfortable and well made, the delivery drivers were very kind and helpful xx

16 juin 2025
Avis spontané
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Réponse de House Of Brands Furniture

Thank you so much for sharing your experience!

We’re thrilled that you love your 3- and 2-seater sofas and that they’re comfortable and well-made. It’s wonderful to hear our delivery team made a positive impression too!

Noté 4 sur 5 étoiles

Really good experience with house of…

Really good experience with house of brands. Communication was brilliant. The only issue we had was the delivery driver dropped off the wrong parcel

15 juin 2025
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Réponse de House Of Brands Furniture

Thank you for your feedback!

We’re glad to hear that our communication and overall service met your expectations. We sincerely apologise for the delivery mix-up and appreciate your patience while it was resolved. Your experience helps us improve, and we hope you’re enjoying your order now!

Noté 5 sur 5 étoiles

I purchased a corner sofa and a coffee…

I purchased a corner sofa and a coffee table from House of Brands, and the quality is absolutely outstanding, especially for the price. The sofa is incredibly comfortable and well-made, and the coffee table adds a perfect touch of style. Excellent value and craftsmanship. Highly recommend!

3 juin 2025
Avis spontané
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Réponse de House Of Brands Furniture

Thank you so much for your fantastic feedback!

We’re thrilled to hear that you love your corner sofa and coffee table, and that you’re impressed with the quality, comfort, and style. Your recommendation means a lot to us!

Noté 5 sur 5 étoiles

Brilliant products and service

5 juin 2025
Avis spontané
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Réponse de House Of Brands Furniture

Thank you for sharing your experience!

We’re thrilled that you’re pleased with our products and service. It’s wonderful to know our efforts made a difference!

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