Got the wrong bit twice from another supplier and had to pay to return both. This despite their invoice showing the correct description. The girl there also said she couldn’t check their stocks and... Voir plus
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Lisez les avis des autres
Easily identified part which surprised me, well described and arrived well packaged. Cost was reasonable as was delivery time. Communication from the seller with updates was reassuring , van window... Voir plus
Terrible customer service. Spent several days going back and forth trying to explain an issue with our order where we were sent incorrect parts, then were told the parts weren’t included as part of th... Voir plus
Fast service exact product as discribed. Will always use before i check anywhere else for items. Recomended.
À propos de l'entreprise
Écrit par l'entreprise
Retailer of caravan and motorhome parts, spares and accessories.
Coordonnées de contact
Moat House Square, LS23 7FB, Wetherby, Royaume-Uni
- sales@theleisurewarehouse.co.uk
- theleisurewarehouse.co.uk
4,4
Excellent
296 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good service and product
Good service and product. Competitice pricing. Will buy again from them.
5 décembre 2024
Very easy to order and arrived much…
Very easy to order and arrived much sooner than expected
Excellent see
31 juillet 2025
All that was ordered was right and…
All that was ordered was right and brilliant dilevery before time
28 juillet 2025
Part arrived on time & in good condition
30 juillet 2025
excellent delivery was on time the item…
excellent delivery was on time the item arrived was just waht I needed
30 juillet 2025
Good profuct
Great service, product was a great price,
Product easy to apply did a great job
Would recommend
29 juillet 2025
worst service ever
worst service ever , you can not speak to them as they do not have a phone number , eventually after 7 days they return the email and said we will have to wait for Evri to confirm parcel lost...in about two week ..in the mean time we have no parts we need . Then 4 weeks later the parcel arrives that is not now needed and they still have not refunded or now arrange a collection..Rubbish
4 août 2025
Avis spontané
Good First Order Experience
Asked for and received advice on a part, this information was quick and correct. Order was delivered as expected in a reasonable time frame.
27 juillet 2025
I found the item I needed very easily
I found the item I needed very easily, and was delivered when stated it would be.I would definitely use this company again.😀
27 juillet 2025
Good service.
Received the goods in a timely manor and were as described. Easy to order online.
27 juillet 2025
Fantastic warranty customer service
Bought a Mestic A/C unit in June 2024 from TLW, which arrived promptly. But when using it this year for the first time, the unit was showing an error message, which turned out to mean it was no longer functional.
I raised this with TLW, and (after a short delay in responding) they checked with the manufacturer, confirmed the unit was eligible for a refund under warranty, and refunded it - without needing the A/C returned. This took some time, but TLW team stayed on it without my chasing.
Seriously impressed by this - in my experience it's rare for a company to offer genuinely customer-friendly service these days. Communication could sometimes be a bit slow - but it was clear this is because it's being handled by actual humans, who are actually reading and following up on issues, and that takes time.
24 juillet 2025
Avis spontané
Bike Lock pro 2
As soon as I found my item went pay out it was a very quick and simple pay now system my item was exactly as described in new condition it was despatched very quickly delivered to my door in no time at all good communication with company
24 juin 2025
Replacement parts arrived within…
Replacement parts arrived within prescribed time. Fitted and functions well.
24 juin 2025
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