Thelejouxstroller.com Avis 

587
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible pram. The harness belt that's supposed to keep them safe failed and my little one fell out. It literally just slackens as she's sat in it. The wheel melted off on holiday. If she leans back t... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic company. Searched and researched for ages for a travel buggy for going on holiday before settling on lejoux. Beautiful buggy, very simple to use, smooth and easy to fold down. Com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super sma... Voir plus

Noté 4 sur 5 étoiles

Speedy delivery. Seems good value. Purchased for grandparents use. Easy to assemble. Easy to collapse. Seems quite sturdy, haven't used as yet. Is bigger, and seems heavier, than hoped. Handle doesn't... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture

À propos de Thelejouxstroller.com

Écrit par l'entreprise

Visit Our Website! Shop Strollers FAQ Contact Us
Free Next Day Delivery
Free Next Day delivery on all orders placed before 2pm!

12 Months Warranty
All our products come with a 12 month warranty as standard.

24hr Customer Service
Our customer service team will answer all issues and queries within 12-24 hours.

With the LEJOUX Foldable Stroller Pushchair, you and your baby can seek out adventures together with comfort and convenience. This lightweight stroller provides a cool Memory Foam padded seat where your child can observe nature or lay back and nap as you shop. Complete with a 5-point harness and dual-suspension wheels that lock with 1 lever, our travel stroller helps you get back to all your favourite activities with your little one along for the ride. Available in 5 colours, it also makes a thoughtful baby shower gift.

The go-anywhere stroller

At the touch of a button on its leather padded handlebar the LEJOUX Baby Pushchair folds up in 2 seconds to just 57.5 x 45 x 25 cm (60 x 48 x 26cm with the wheels on). Its included storage bag allows for stowing in a car boot, checking at the airport gate or just storing out of sight in a closet at home. At your destination, it re-opens in 2 seconds so you and your baby can see the sights at once. An openable handrail with anti-pinch design gets baby in and out with ease and a basket beneath keeps baby necessities at your fingertips.

Built for your growing family

LEJOUX uses high-quality aircraft-grade aluminium to create a sturdy, lightweight stroller. An instruction manual guides you through light assembly. Weighing just 8kg and with front wheels that swivel 360 degrees, our stroller manoeuvres through busy sidewalks and shop aisles with deft. The retractable canopy outfitted with mesh window helps keep your child cool and comfortable and lets you keep watch over your most precious cargo.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

587 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,8

Tous les avis

(587)

30 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommended

Highly recommended very nice and smooth to push my little girl loves it in there and it’s definitely handy for when we go away holiday because it can be folded down nice and small which is a bonus so yes it was 100% worth the money very pleased with it

1 avril 2024
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Réponse de Thelejouxstroller.com

Dear Louise,

Thank you for your recommendation and positive feedback! We're thrilled to hear that you and your little girl love the pushchair and find it smooth to push.

We designed our pushchair with convenience and portability in mind, so we're glad to hear that it meets your needs for travel and can be easily folded down for storage.

If you ever need any assistance or have further feedback, please don't hesitate to reach out. We're here to help!

Best regards,
The Lejoux Team






Noté 5 sur 5 étoiles

VERY impressed!!!!!!

VERY impressed!!!!!!

Ordered before 2pm, received the next say before 10am. Excellent delivery.

The pushchair itself is SO good!! So handy, so practical and just outright amazing!!!!! Just perfect for going on holidays. Couldn't recommend enough.

18 avril 2024
Avis spontané
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Réponse de Thelejouxstroller.com

Dear Lana,

Thank you for your enthusiastic feedback! We're thrilled to hear that you had such a positive experience with both our delivery service and your new pushchair.

At Lejoux, we aim to provide convenience, practicality, and quality with our products, especially for busy parents like you. We're delighted that the pushchair meets your expectations and is perfect for your holiday needs.

If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!

Best regards,
The Lejoux Team






Noté 3 sur 5 étoiles

I feel the radius of the wheels could…

I feel the radius of the wheels could be bigger

1 avril 2024
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Réponse de Thelejouxstroller.com

Dear Olumide,

Thank you for sharing your feedback with us. We appreciate your input regarding the wheel radius of our stroller.

We constantly strive to improve our products based on customer feedback, and your suggestion will be taken into consideration by our product development team. We understand that larger wheel radius can enhance maneuverability and stability, especially on rough terrain.

If you have any further suggestions or questions, please feel free to reach out to us. We value your opinion and are committed to providing the best possible experience for our customers.

Best regards,
The Lejoux Team

Noté 1 sur 5 étoiles

So disappointing

The stroller looks so chic and stylish but sadly it’s so poorly made, dysfunctional and is unsafe.
The back rest kept dropping down and my infant (who is well within the weight range) kept falling back and does not have back support if sitting up right.
The whole pram kept tilting almost tipping over when going round a corner.
It folds to a small compact size and is nice and light but did not fold easily and I was unable to fold with one hand.
The worst problem was with the brake, despite being applied, would still roll which was obviously a major safety concern.

28 mars 2024
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Réponse de Thelejouxstroller.com

Dear Hattie

We're sorry to hear about your experience with our stroller. Safety and quality are our top priorities, and we take feedback like yours seriously. We apologize for any inconvenience or concern caused.

Please rest assured that we will investigate the issues you've raised with our product development team to ensure that they are addressed promptly. If you haven't already, we encourage you to reach out to our customer service team for assistance with a return or exchange.

Once again, we apologize for any disappointment caused and appreciate your feedback as it helps us improve our products and services.

Best regards,
The Lejoux Team

Noté 4 sur 5 étoiles

Good price

Value for money, speedy delivery

8 avril 2024
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Réponse de Thelejouxstroller.com

Dear Doris,

Thank you for your feedback! We're pleased to hear that you found value in our product and that the delivery met your expectations. If you have any further comments or questions, don't hesitate to contact us.

Best regards,
The Lejoux Team

Noté 4 sur 5 étoiles
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Réponse de Thelejouxstroller.com

Dear Kashif,

We're delighted to hear that you're enjoying your pushchair! Smooth and easy maneuverability are essential qualities in any pushchair, and we're glad that yours meets your expectations. If you have any further feedback or questions, please feel free to reach out to us.

Best regards,
The Lejoux Team

Noté 5 sur 5 étoiles

Arrived really quickly regular updates…

Arrived really quickly regular updates of order, my daughter loves the pram will be ideal for our holiday later in the year. Thank you

5 avril 2024
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Réponse de Thelejouxstroller.com

Dear Allison,

Thank you for your positive feedback! We're delighted to hear that you received your order promptly and that your daughter loves the pram. It's fantastic to know that it will be ideal for your holiday later in the year. We appreciate your support and hope the pram brings joy and convenience to your travels. If you have any further questions or need assistance, please don't hesitate to contact us.

Best regards,
The Lejoux Team

Noté 3 sur 5 étoiles

Great for parents not for Baby!

While the pram is great for carrying and getting around especially when travelling alone - the pram itself has a cheap feel (but given the price expected) and uncomfortable for little one. The straps are silky and so loosen very easily leaving child slumped to one side. The backrest is also moved with the same silky straps and over time will loosen again resulting in baby slumping back. Maybe best for children over 1.5 but I will be looking for something a bit better for my 1 year old

7 avril 2024
Avis spontané
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Réponse de Thelejouxstroller.com

Dear Keeley,

Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you've encountered with our pram. Your comments regarding the straps and backrest are duly noted, and we will certainly take them into consideration for future improvements to enhance the comfort and functionality of our product. We strive to provide the best possible experience for both parents and their little ones, and we regret to hear that the current design did not meet your expectations. If you have any further questions or concerns, please feel free to reach out to us.

Best regards,
The Lejoux Team

Noté 5 sur 5 étoiles

Lovely Green Stroller

I was looking for something for my little one as her travel system takes up most of my car... I was away when I purchased this stroller and returned home today, put it up and went for a walk to try it... thing I would change is a thicker, stronger rain cover.. I feel that this would rip easily... better instruction on how to assemble sun shade, maybe a wider cup holder so the MAM bottles will fit in it.. otherwise I love the stroller

3 avril 2024
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Réponse de Thelejouxstroller.com

Dear Tracie,

Thank you for sharing your feedback with us! We're glad to hear that you found the green stroller to be a suitable solution for your car space constraints and that you enjoyed your walk with it. Your suggestions regarding the rain cover, assembly instructions for the sunshade, and cup holder size are duly noted, and we'll certainly take them into consideration for future improvements. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.

Best regards,
The Lejoux Team

Noté 1 sur 5 étoiles

Prompt delivery wonderful stroller,better then expected

Unfortunately my original review was much higher stars as my son and family loved the look of the stroller, but 3 days in and the handle was fraying and the buckle fraying plus other issues. It's very difficult to contact lejoux by phone it has taken me 4 days and lots of emails to get ANY RESPONSE which was a 10 £ refund really??? Not 7days use and that was there RESPONSE! I've asked for a refund but my family have recycled the original box as originally they loved it.I just know that lejoux will find fault in the fact that it's not in the original box ! So be aware that there practice is questionable and NO customer service at all. Wrong purchase!

2 avril 2024
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Réponse de Thelejouxstroller.com

Dear Mrs Theresa,

Thank you for your kind words! We're delighted to hear that you had a positive experience with our prompt delivery and communication. It brings us great joy to know that the stroller exceeded your expectations and that it's being enjoyed by your newest granddaughter and the entire family. If you ever need any assistance in the future, please feel free to reach out to us.

Best regards,
The Lejoux Team

Noté 5 sur 5 étoiles

Its the best Stroller we have brought

Its the best Stroller we have brought. Its so light small and very easy to push. We love how it folds so quickly, and you can walk with it like a suitcase. Its absolutely brilliant. Cant wait to take it abroad in the next two weeks for our little 2 year old.

1 avril 2024
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Réponse de Thelejouxstroller.com

Dear Tony,

Thank you for your feedback! We're glad to hear that you're delighted with your recent purchase of our stroller. It's fantastic to know that it meets your expectations in terms of its lightweight design, ease of use, and compact folding mechanism. We hope it serves you well during your travels abroad with your little one. Should you have any further questions or need assistance, please don't hesitate to reach out to us.

Best regards,
The Lejoux Team

Noté 5 sur 5 étoiles

Great product

Great product - arrived very promptly. Rally compact and light but still has the feel and look of a much more expensive product 🙂

1 avril 2024
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Réponse de Thelejouxstroller.com

Dear F R Totney,

Thank you for your feedback! We're thrilled to hear that you're pleased with your recent purchase. Our team strives to deliver products that exceed expectations, and we're delighted to know that the stroller met your needs in terms of both functionality and design. Should you have any further questions or require assistance, please feel free to reach out to us.

Best regards,
The Lejoux Team

Noté 5 sur 5 étoiles

Tried it for the first time today as…

Tried it for the first time today as bought it for my granson, very impressed and nicec and smooth to push

4 avril 2024
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Réponse de Thelejouxstroller.com

Dear Sharon,

We're delighted to hear that you've had a positive experience with our stroller on its maiden voyage with your grandson. Your satisfaction is our top priority, and we're glad to know that the stroller delivered a smooth and enjoyable ride. If you have any further questions or feedback, please don't hesitate to reach out.

Best regards,
The Lejoux Team

Noté 5 sur 5 étoiles

Amazing product and came so fast

Amazing product and came so fast. Very happy.

25 mars 2024
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Réponse de Thelejouxstroller.com

Dear Danielle,

We're thrilled to hear that you're delighted with your recent purchase! Providing fast delivery and high-quality products is our top priority, and we're pleased that we could meet your expectations.

If you have any further inquiries or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,
The Lejoux Team

Noté 5 sur 5 étoiles
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Réponse de Thelejouxstroller.com

Dear Mr Shandesh,

Thank you for your enthusiastic feedback! We're delighted to see your positive response. We strive to provide excellent products and service to all our customers, and we're thrilled that you're pleased with your purchase.

If you have any questions or need further assistance, feel free to reach out. We're here to help!

Best regards,
The Lejoux Team

Noté 5 sur 5 étoiles

Jouxstroller

We were really pleased with are purchase it was delivered on time the pram itself was immaculate would highly recommend this seller

21 mars 2024
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Réponse de Thelejouxstroller.com

Dear Pamela,

Thank you for your kind words and for choosing our product! We're thrilled to hear that you were pleased with your purchase and that it arrived on time and in immaculate condition. Your recommendation means a lot to us, and we appreciate your support.

If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're always here to help.

Best Regards,
The LeJoux Team

Noté 5 sur 5 étoiles

Quick delivery

20 mars 2024
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Réponse de Thelejouxstroller.com

Dear Aleksandra,

Thank you for your feedback! We're delighted to hear that you were pleased with the quick delivery of your order. Our team works hard to ensure that our products reach our customers promptly.

If you have any questions or need further assistance, feel free to reach out to us. We're here to help!

Best Regards,
The LeJoux Team

Noté 5 sur 5 étoiles

Just wanted a lightweight small…

Just wanted a lightweight small pushchair/buggy for my grandson easy to carry and fits in my boot. Not disappointed. Also ordered the rain cover which was great covered the whole pushchair

7 mars 2024
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Réponse de Thelejouxstroller.com

Dear Wendy,

We're thrilled to hear that the lightweight and compact design of our pushchair met your expectations! It's fantastic to know that it fits easily into your boot and provides convenience when you're on the go with your grandson. We're also glad that you found the rain cover to be a great addition, offering full coverage for the pushchair during rainy weather.

Thank you for choosing our product, and if you have any further questions or need assistance in the future, please don't hesitate to reach out to us.

Best Regards,
The LeJoux Team

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, I had ordered the wrong colour but contacted straight away and they sorted it before the order got processed,

19 mars 2024
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Réponse de Thelejouxstroller.com

Dear Shari,

Thank you for your kind words! We're delighted to hear that you had a fantastic experience with our customer service team.

Ensuring your satisfaction is our top priority, and we're glad we could quickly resolve the issue with your order before it was processed. If you have any further questions or need assistance, please feel free to reach out to us anytime.

Best Regards,
The LeJoux Team

Noté 1 sur 5 étoiles

Flimsy and bad customer service

Purchased the stroller three months ago, safety clip has broken, no customer service reply after a month, new clip purchased but no way to attach.

22 mars 2024
Avis spontané
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Réponse de Thelejouxstroller.com

Dear Phil,

We appreciate your response. If you haven't received our previous emails, we suggest checking your spam or junk email folder. Occasionally, our messages may be filtered into these folders by mistake.

Thank you for your understanding and patience as we strive to assist you with your query.

Best regards,
The Lejoux Team

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