thelittleloop Avis 162

Réponse : thelittleloop

ll y a 5 jours

Wow, what a wonderful 5* Review!

Thank you for thinking of us as the first stop for a special gift. Five little ones and her first boy… that’s a milestone worth celebrating in style.

I’m thrilled to hear you found over £100 worth of lovely clothes for £30, and even more delighted that everything arrived in excellent condition. Knowing the Isle of Man post can be unpredictable, a Friday order arriving by Tuesday feels like a small miracle — and I’m so glad it reached you right when you needed it.

Thank you for trusting us with such a meaningful purchase. It genuinely means a lot.

Many thanks, Emma & thelittleloop team xx

Réponse : thelittleloop

7 avr. 2026

Many thanks for your wonderful 5* Review. We also think that we have lovely products and are hugely grateful for our fabulous customers!

Thank you for your support of thelittleloop.

Best Wishes, Emma & the team x

Réponse : thelittleloop

12 mars 2026

Thank you for a wonderful review!

We're so glad you love the convenience of finding quality second-hand children's clothes all in one place. It’s wonderful to hear that our approach to condition and price has made a real difference for you. Your support means everything, and we’re delighted to have you as part of our community.

Thank you for the 5 Stars! Best Wishes, Emma & thelittleloop team x

Réponse : thelittleloop

12 mars 2026

Thank you for your wonderful 5 Star review! We're so happy to hear you love using Little Loop and that our beautiful & affordable clothes hit the mark for you.

Making things easy is a big priority for us. Your support means the world—thanks for being part of the loop!

Thank you, Emma & thelittleloop team x

Réponse : thelittleloop

12 mars 2026

Thank you so much for your review!

We're delighted that you felt that the listings were clear & you are pleased with the items you bought; plus quick delivery — that’s what we love to hear.

We look forward to welcoming you back again soon. Thank you.

Emma & thelittleloop team x

Réponse : thelittleloop

2 mars 2026

Thank you so much for sharing this — it means the world to hear that our concept connects with your own family’s story. Those early experiences of circular shopping really do shape how we think about clothing and care, and it’s wonderful to know it’s come full circle for you.

I’m so glad the clothes, delivery, and service hit the mark for you, thank you for flagging the checkout issue — that shouldn’t be happening, we’re looking into it. I’m glad it didn’t stop you this time, but we’ll make sure it’s smoother next time.

Your support genuinely keeps this little circular community thriving.

Thank you for the wonderful 5 Stars!

Many thanks Emma & thelittleloop team x

Réponse : thelittleloop

24 févr. 2026

Thank you so much for this wonderful 5* review! We’re thrilled your parcel arrived as a happy little surprise — fast shipping wins every time.

It means a lot to hear you loved the mix of brands and the quality of the pieces; we work hard to make sustainable shopping feel exciting and affordable.

Thanks again for being part of our community, we can’t wait to welcome you back soon!

Many thanks Emma & thelittleloop team x

Réponse : thelittleloop

17 févr. 2026

Thank you for taking the time to share this — I’m really sorry your clear‑out experience left you feeling disappointed. That’s absolutely not the outcome we want for anyone, especially when you’ve trusted us with clothes in good condition.

We want you to expect accuracy and care. Items being marked as donated when you believed they met our criteria, and brands being listed incorrectly, would understandably feel frustrating. A high‑value piece like your MarMar jacket deserves a proper assessment, and I’m really sorry that this didn’t match your expectations.

We’re reviewing what happened here because your feedback highlights areas we can — and will — improve. Our goal is always to make the process easier and more rewarding than listing items yourself, and it’s clear we fell short for you this time.

Thank you again for being so open with us. Your experience helps us build a better, more reliable service for every family who chooses to use out clear out service.

Please contact us directly hello@thelittleloop if you would like any further information on your clear-out bag. Thank you again for giving us a try.

Many thanks, thelittleloop team x

Réponse : thelittleloop

9 févr. 2026

What a fabulous review these 5*s have made our day — thank you! 🌟

We're so happy you're loving everything about thelittleloop, from the fab brands to speedy cost effective shipping and clear ratings. Hearing that we’re your go-to over Vinted with gorgeous brands, that’s music to our ears!

Your support means the world, and we’re over the moon to be part of your sustainable shopping journey. Thank you for shouting about us — we’re so glad you're here & we look forward to welcoming you back for selling items too!

Best wishes, Emma & thelittleloop team x

Réponse : thelittleloop

6 févr. 2026

Thank you Happy Customer for your wonderful 5 Star review! We're so happy to hear you love thelittleloop and that our quality items & prices all hit the mark for you.

Making things easy is a big priority for us, so it’s great to know it was delivered quickly too. Your support & recommendations means the world—thanks for being part of the loop!

Thank you, Emma & thelittleloop team x

Réponse : thelittleloop

4 févr. 2026

Thank you so much for your review!

We're delighted the item arrived promptly — that’s what we love to hear.

Making children's clothes shopping easier and greener is what we're all about! We appreciate your support and can't wait to help you find more incredible pieces in the future!

Thank you

Emma & thelittleloop team x

Réponse : thelittleloop

7 janv. 2026

Thank you for your wonderful 5 Star review!

We’re thrilled to hear that your order arrived quickly and that our team and products hit the mark for you. We’re here to make circular shopping feel easy and joyful, and feedback like yours keeps us moving forward with a big smile.

Making things easy is a big priority for us. Your support & recommendations means the world—thanks for being part of the loop!

Thank you, Emma & thelittleloop team x

Réponse : thelittleloop

7 janv. 2026

Thank you so much for this absolutely glowing review. It means a lot to hear that we’ve become your go to — not just for your little one, but for gifting too. We put so much care into curating a range that feels exciting at every condition level, from brand new treasures to well loved pieces perfect for adventures and forest school, so your words really land with us.

And thank you for shouting out our customer service. We’re genuinely grateful for your recommendation and so happy to have you in the loop with us.

Thank you, Emam & thelittleloop team x

Réponse : thelittleloop

3 déc. 2025

Thank you for sharing your thoughts on the vouchers—we’re really sorry the conditions feel restrictive. Just to clarify, these rules apply only to JoJo Maman Bébé vouchers and are set by JoJo themselves, not by thelittleloop – we would also prefer it if there were fewer restrictions on the vouchers, but we have to work within the constraints set by our partners.

It is also possible to convert your credit into vouchers for a wide range of other brands, which come with fewer conditions attached and can be converted into any amount. Plus, we have a wonderful selection of JoJo preloved items available on our website, so your credit can go even further in finding something you love.

We always want to give our customers the very best service and as many options as possible for using any credit awarded. As a small business, we take feedback seriously and do our best to keep the process flexible. At times, though, we are limited by the conditions set by our partners, and we truly appreciate your understanding as we continue working to make things better.

Many thanks, thelittleloop team x

Réponse : thelittleloop

3 déc. 2025

Thank you so much for your 5 Star review—we’re delighted to hear the clothes arrived just as described! Quality is something we care deeply about, and it’s wonderful to know this came through for you.

Your feedback keeps us motivated to continue offering pieces that families can trust and enjoy.

Many thanks Emma & thelittleloop team x

Réponse : thelittleloop

10 nov. 2025

Thank you so much for sharing your experience — even though it wasn’t what we hoped for, your honesty helps us grow.

We’re sorry the process felt slow and unclear. We aim to make things smooth and transparent, and it seems that we didn’t quite get it right for you. The condition change on the party dress understandably is frustrating; there are specific reasons why we will adjust the condition of an item, if it needs to be washed, or has a mark / is missing a label etc.

We’re very proud of the service we offer and are aware that our processing time has extended, because of the overwhelming support we have had for trade in & clear out; we are working very hard to reduce this time. We are also working to update our communications so you get a little more detail for each item that we process.

While we’re proud of the service we offer, we know it only works when every step feels fair and respectful. Your feedback is a powerful reminder to keep improving — especially around processing times and clearer communication about item assessments.

Please contact us directly hello@thelittleloop if you would like any further information on your trade in.

Thank you again for giving us a try.

Many thanks, the littleloop team x

Réponse : thelittleloop

18 sept. 2025

Thank you so much for the lovely review! We're absolutely delighted you enjoyed the site and felt supported through email—great communication is something we truly care about.

It means the world to know our secondhand treasures and team made a positive impression. We're here to make your experience feel personal & easy, your feedback tells us we're on the right track.

Thanks again for being part of our community. We can't wait to welcome you back soon!

Emma & thelittleloop team x

Réponse : thelittleloop

18 sept. 2025

Thank you so much for the kind words! We're thrilled to hear you love the service and quality— we put huge effort into both.

We totally understand the frustration around limited stock in certain age groups and sizes. You're absolutely right, and it's something we're actively working on. Demand can be wild sometimes, but we're listening closely and working hard to bring in new stock.

Thanks for sticking with us—we’re growing because of feedback like yours. More sizes, more stock, more joy coming your way!

Thank you, Emma & thelittleloop team x

Réponse : thelittleloop

9 sept. 2025

Thank you for your review. We love that our customers are so pleased with the condition of the clothes, & it is always a bonus when we are able to get them despatched and delivered to you quickly.

We look forward to welcoming you back again soon. Thank you.

Emma & thelittleloop team x

Réponse : thelittleloop

9 sept. 2025

Thank you for your wonderful 5 Star review! We're so happy to hear you love using Little Loop and that our quality items all hit the mark for you.

Making things easy is a big priority for us, so it’s great to know it was delivered quickly too. Your support & recommendations means the world—thanks for being part of the loop!

Thank you, Emma & thelittleloop team x