I ordered 3 items and they only shipped 2. In the instructions it said if you don't receive all your items, just wait as it may come separate. After 2 weeks I contacted them and they didn't reply.... Voir plus
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Lisez les avis des autres
I’ve made numerous purchases from the TheMarket and haven’t had any issues. I’ve had all my items sent to a collection point (as we’re rural) and everything has been ready to collect in less than a we... Voir plus
Great Experience! Quick and Easy Online process. Just be mindful, if you purchase a 3pc Bedroom sets. the heavy items will come with a Freight company due to lifting weight restrictions. The lighter i... Voir plus
It has taken nearly a month to ship a mattress topper from melbourne Australia to Christchurch NZ through the market. It boasted all orders shipped within 48 hours. Then sends bogus updates which if... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Launched in August 2019, TheMarket.com is a curated lifestyle marketplace for Kiwis to Get It All Done, no matter what they are looking for. From leading brands Barkers to Noel Leeming, Città Home to Father Rabbit, Saben to Sass & Bide, Hyper Ride, and more - we work hard to get you the best range and prices in fashion, home & living, beauty & health, electronics, sports & outdoors, DIY & garden, pet, entertainment, wine, beer & pantry and more.
Coordonnées de contact
Nouvelle-Zélande
- cs@themarket.nz
- themarket.com
3,5
Moyen
962 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Do not buy from this website
I bought a smart watch form this website and arrived after 20 days and it’s was faulty, I asked for repair and replaced, they have asked me to return the unit and I did that two weeks ago and still waiting for update ? No communication I don’t even know they are going to replace or refund my money , Do not use this website to buy something valuable,
4 janvier 2023
Avis spontané
Ease os shopping on site and paying was…
Ease os shopping on site and paying was even easier
5 janvier 2023
Avis spontané
Received damaged item
Received damaged item. Customer service is completely non-existent. Highly recommend you avoid The Market totally and deal with an actual store.
5 janvier 2023
Avis spontané
Huge product range at great prices and…
Huge product range at great prices and most things have free freight.
23 décembre 2022
Avis spontané
Fantastic experience
2 janvier 2023
Avis spontané
Delivery a bit longer but worth it
Great presentation great prices but be prepared to wait slightly longer for delivery.However eveything else makes up for that
14 décembre 2022
Avis spontané
Happy to be a member
Back quickly to me on a querry with helpful advice. Free postage on many items.
27 décembre 2022
Avis spontané
No ability to resolve issues when their model goes wrong and poor customer service experience.
Bought an expensive electric bike for a xmas gift, over one month later still not delivered. They are still selling this bike model despite no deliveries. Bogus and untrue customer service responses. My experience is they have a business model and systems not built for customers. No demonstrated ability to resolve issues when things go wrong.
1 janvier 2023
Avis spontané
Boxing Day sale made easy
Boxing Day sale made easy
Avoid the queues but get the deals.
25 décembre 2022
Avis spontané
Got what I ordered at the price stated
15 décembre 2022
Avis spontané
Easy to use site
Easy to use site, prices are competitive, process is simple
20 décembre 2022
Avis spontané
Very happy with my purchase
Great Black Friday sale, seamless checkout and received my product in the expected timeframe.
26 novembre 2022
Avis spontané
Ordered a product didn't arrive, no refund $100 out of pocket
Ordered a product,. Courier update on the market website said the product was sent, it was a lie. Goods did not leave the warehouse. I'm out of pocket $100. No customer service, no product, no refund. Scammers.
3 novembre 2022
Avis spontané
the market is the place to go
I have ordered from this place before and when i came back what an improvement thank you
15 décembre 2022
Avis spontané
Easy to use
Easy to use. Easy to track orders. Great specials. Quick shipping and cheap if multiple items delivered through membership
1 décembre 2022
Avis spontané
Easy user interface
15 décembre 2022
Avis spontané
Never using this website again
I ordered two products from different suppliers. Both had problems: one was faulty and one delivery was delayed by many weeks and then was the wrong product. I tried to contact the Market to have these replaced and I found the response time very very slow. When I questioned how slow their response was I was met with very rude and unhelpful responses. it took many weeks to resolve the issues. I will never use this site again.
14 janvier 2022
Avis spontané
Easy to find products.
12 décembre 2022
Avis spontané
Worst on-line trader in NZ (possibly the world!)
Worst on-line trader in NZ. Terrible cutomer "service". Waited 4 weeks and then got a completely wrong product - still waiting for a refund and a pickup of the random product that was sent - zero help from The Market staff
13 décembre 2022
Avis spontané
Very helpful good experience I…
Very helpful good experience I recommend to all my friends
30 novembre 2022
Avis spontané
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