I ordered 3 items and they only shipped 2. In the instructions it said if you don't receive all your items, just wait as it may come separate. After 2 weeks I contacted them and they didn't reply.... Voir plus
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Lisez les avis des autres
I’ve made numerous purchases from the TheMarket and haven’t had any issues. I’ve had all my items sent to a collection point (as we’re rural) and everything has been ready to collect in less than a we... Voir plus
Great Experience! Quick and Easy Online process. Just be mindful, if you purchase a 3pc Bedroom sets. the heavy items will come with a Freight company due to lifting weight restrictions. The lighter i... Voir plus
It has taken nearly a month to ship a mattress topper from melbourne Australia to Christchurch NZ through the market. It boasted all orders shipped within 48 hours. Then sends bogus updates which if... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Launched in August 2019, TheMarket.com is a curated lifestyle marketplace for Kiwis to Get It All Done, no matter what they are looking for. From leading brands Barkers to Noel Leeming, Città Home to Father Rabbit, Saben to Sass & Bide, Hyper Ride, and more - we work hard to get you the best range and prices in fashion, home & living, beauty & health, electronics, sports & outdoors, DIY & garden, pet, entertainment, wine, beer & pantry and more.
Coordonnées de contact
Nouvelle-Zélande
- cs@themarket.nz
- themarket.com
3,5
Moyen
962 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A NZ based company that can be trusted
A online portal that offers an extensive range of products at reasonable prices and all with supply ex New Zealand
30 janvier 2023
Avis spontané
Great site easy to use
24 janvier 2023
Avis spontané
People you can trust TheMarket is trustworthy and in this…
TheMarket is trustworthy and in this day and age of so many scammers it’s good to know we can rely on them
25 janvier 2023
Avis spontané
Fast delivery!!
24 janvier 2023
Avis spontané
Zero responsibility on faulty items
Wouldn't order again from this site, zero customer service on 2 of the same faulty product. Everything always discounted as it only lasts a month!
24 janvier 2023
Avis spontané
Like the products
18 décembre 2022
Avis spontané
It was easy everything went smoothly no…
It was easy everything went smoothly no problems
31 décembre 2022
Avis spontané
Great variety of items
Great variety of items. Good communication. Parcel arrived within expected time frame. Convenient pick up point.
10 janvier 2023
Avis spontané
My football jersey looked different
My football jersey looked different than on the website also be prepared for your product to take a few days longer than the max amount of days it says on it. It said 8-15 days and I received it in 19 days
16 janvier 2023
Avis spontané
Radio-silence from customer service
I've ordered an item 3 weeks ago and it hasn't even been shipped yet. Customer service doesn't reply, the support site it mention to use a live chat which doesn't exists. Really poor experience. Hopefully I can at least get a refund smoothly but I wouldn't bet on it.
16 janvier 2023
Avis spontané
Fantastic shopping experience.
Great variety of shops and price ranges was easy to find what I was looking for and decide to purchase. Checkout was easy and hassle free. Highly recommend.
11 janvier 2023
Avis spontané
Delivered on time and good order
28 décembre 2022
Avis spontané
Damaged TV stand
Received a damaged TV stand after waiting for the order for over a month to arrive. Their refund policy is ridiculous and made to disadvantage the customer. As a first time buyer from them will for sure be the only time buyer. No contact details to speak to an actual person nor they respond to your complaint on their website. I do not recommend these scammers.
10 janvier 2023
Avis spontané
Search engine was really easy to use…
Search engine was really easy to use and found heaps of options, once I selected one the checkout process was super easy too
10 janvier 2023
Avis spontané
Overall the prices are friendly and…
Overall the prices are friendly and choices are many.
6 janvier 2023
Avis spontané
Terrible and no accountability
Terrible and no accountability. TV stand arrived damaged. The return policy expects me to drop the broken item at their The Market location. So I paid for delivery of a damaged item and now am expected to return the paid for damaged item at my own expense. Really??????? And no customer care number. Probably because they know they'll get slammed for terrible service. And I bought rain coats for myself and my daughter. I'm still waiting for mine since 10 Dec. A mail order arrives faster. What a waste!!!
9 janvier 2023
Avis spontané
Chinese product, no tracking after 3 weeks and no customer service!
I've ordered Product over 3 weeks ago. It showed that item was shipped. Chinese courier still doesn't pick tracking number up (I didn't know I was buying a Chinese product either, otherwise I wouldn't have bought it. I chose Marketplace to avoid cheap Chinese knock-offs. At least I know now). I've logged 2 requests now without a response from customer care yet. Not sure what do to now? Report them?
9 janvier 2023
Avis spontané
Seamless process with multiple purchases so far
I’ve made numerous purchases from the TheMarket and haven’t had any issues. I’ve had all my items sent to a collection point (as we’re rural) and everything has been ready to collect in less than a week. I have just returned an item (not faulty, just not suitable) so hoping the return process is just as seamless.
18 décembre 2022
Avis spontané
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