Shocking to see any 1 star reviews, I wouldn’t buy a bed or mattress anywhere else, unbelievably priced and great quality further more your supporting a local business. I always deal with Sean, enthu... Voir plus
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I’ve had all my beds from Mattress World and honestly couldn’t recommend them enough! I’ve just purchased my son’s bed, which was specially made to fit his room perfectly. The customer service is f... Voir plus
L'entreprise a répondu
Amazing experience. Great communication threw out. Delivered when stated by 2 fantastic guys think one was the owner. And the items are amazing quality. Can not fault them amd I'll be definatley ba... Voir plus
It’s the first time I’ve used this company, and what a pleasant experience it was. Huge choice of beds, mattresses, headboards, furniture and more. I was able to mix and match beds with headboards and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Mattress World NW Ltd. are a family run business in Clayton-le-Moors, Lancashire with over 20 years experience in manufacturing and retailing high quality mattresses, beds, home furnishings and decorative accessories. We offer same day, next day and UK delivery and a recycling service. Our motto is and has always been "Order Today, Sleep Better Tomorrow"
Coordonnées de contact
244 Whalley Road, BB5 5HG, Clayton-le-Moors, Royaume-Uni
- 01254 427636
- sales@themattressworld.co.uk
- themattressworld.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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What a great place
What a great place. Went in on a Friday. The lovely lady in the shop helped us choose the perfect mattress. Delivered by Sean Monday. He carried it up 2 flights of stairs. Thank you Mattress World.
Great company to deal with very quick…
Great company to deal with very quick delivery very friendly excellent service will definitely be dealing with them again.
Fast and reliable in that had a call…
Fast and reliable in that had a call from Sean from mattress world. He told me exactly what would happen re delivery etc. All as he said plus great mattress arrived .from buying this mattress to delivery was very quick 4 days.
I would recommend this company.
Really good customer service
Really good customer service. Had a phone call and several update emails to let me know exactly when to expect my mattress. Arrived in good time and exactly as described.
Fast speedy delivery ,and courtesy…
Fast speedy delivery ,and courtesy after call to ask if everything went well
Excellent service and excellent quality 👌
Just bought a new mirror and sofa today from Sean, I absolutely love them! Excellent quality, Excellent service, fast delivery! So friendly would definitely reccomend! Thank you 😊 ⭐️⭐️⭐️⭐️⭐️
Scam artists
Scam artists. I was sent a faulty mattress, it developed a dip within two weeks. After originally agreeing to arrange a collection and organising a replacement they stopped replying, then I got messages saying that I had done something to the mattress, and that I was out of the 30 day guarantee. They have no understanding of consumer rights, as if a mattress has a 30 day guarantee, and are refusing to collect even though the product is faulty. After months of stress, and without an adequate mattress, I now have to seek outside legal help to escalate the issue and get the replacement or refund. Given my experience and how shadily this company operate, it wouldn't surprise me if half of these reviews are written by them.
I expect a response to this accusing me of doing something wrong, don't pay any attention to it, they'll say anything to avoid operating as a legitimate, responsible company. I have nothing to gain out of this, I just want to be able to use the mattress I paid over £300 for.

Réponse de Themattressworld
Absolutely superb service from start to…
Absolutely superb service from start to finish. The bed is out of this world! Really good quality and the comfort is the best. We are so impressed and would recommend to anyone!!
Very good product and quick delivery 📦
King size mattress
Excellent service. Very comfortable mattress. Will buy again in the near future
I am delighted with it
I am delighted with it, the 2 guys we're polite and well mannered

Réponse de Themattressworld
Great service
Fast delivery even if there was a small delay but not the companys fault. Sean rang me on the night it was delivered and asked was all ok. Mattress is great too, thanks alot peeps.

Réponse de Themattressworld
Bob on mattress
Ordered on line exactly what we wanted. Delivery as arranged mattress onto bed and old mattress taken away
At Themattressworld Clayton-le- Moors
At Themattressworld Clayton-le- Moors, Sean and his team are very professional, helpful and communication first class. Have good quality products, efficient delivery service and I would strongly recommend to anyone. I definitely give 5* + recommendation.
Fantastic experience, highly recommend
Sean fulfilled our needs with exactly what we were after. We bought a luxurious bed at a reasonable price. He came and built the bed for us and made sure everything was to our liking. Would 100% buy from Mattress World again and would highly recommend to anybody. Service definitely 10/10
Mattress is very comfortable and…
Mattress is very comfortable and amazing price, delivered in 3 days cannot fault the service

Réponse de Themattressworld
Would give more than 5 stars if I could…
Would give more than 5 stars if I could sean and he's team always go above and beyond, we have used the mattress world for many years from beds to wardrobes always helpful when selecting items we are interested in and kept upto date with delivery. I have recommended to friends and family and would highly recommend to anyone needing mattresses or furniture. Keep supporting our small friendly local businesses.

Réponse de Themattressworld
AVOID THIS COMPANY AT ALL COSTS!!!!!
AVOID THIS COMPANY AT ALL COSTS!!!!!
Absolutely disgusting to even write such comments on your review due to the fact you are clearly telling such LIES, during any calls as you clearly stated to me they have been recorded so you and anybody else can listen to them. I have NEVER once swore at you, I have NEVER once been aggressive to you or Lorraine, this is absolutely disgusting behaviour due to the FACTS that I have raised in my complaint, it was YOURSELF that delivered a “made up” mattress with no brand or manufacturer details on the mattress, I chose not to keep YOUR choice of a mattress which is NOT an upgraded mattress whatsoever, it is a piece of sponge. I do not understand how you can make up such LIES wen all I have done is stated TRUE FACTS, you are just being awkward in not collecting YOUR failed attempt of selling cheaper products absolutely appalling behaviour
I have got every text message I have sent to yourselves not 1 message shows myself being abusive or swearing, I have got legal advice it is not upto myself to return, as per yourself & Lorraine both have given myself dates to collect you are just bring obstructive and refusing to collect

Réponse de Themattressworld
Brilliant Service
Brilliant Service, went above and beyond to provide an excellent service. Beds/Rugs and Pictures are all fantastic. Mattresses really good quality and comfortable. Wouldnt hesitate to recommend for beds/ mattresses/ mirrors/ pictures all great stuff and wouldnt go anywhere else.
Great Customer Service
Can’t recommend this company enough, very helpful and good advise in the shop when choosing a bed, good quality products and a fast and efficient delivery service and nothing was to much trouble from start to finish. Thank You Mattress World.
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