Shocking to see any 1 star reviews, I wouldn’t buy a bed or mattress anywhere else, unbelievably priced and great quality further more your supporting a local business. I always deal with Sean, enthu... Voir plus
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Lisez les avis des autres
I’ve had all my beds from Mattress World and honestly couldn’t recommend them enough! I’ve just purchased my son’s bed, which was specially made to fit his room perfectly. The customer service is f... Voir plus
L'entreprise a répondu
Amazing experience. Great communication threw out. Delivered when stated by 2 fantastic guys think one was the owner. And the items are amazing quality. Can not fault them amd I'll be definatley ba... Voir plus
I have known Sean for a number of years now and he's never once let me down. Whenever I've been in need of something he's always gone over and above to help me with what I need. Always answers his pho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Mattress World NW Ltd. are a family run business in Clayton-le-Moors, Lancashire with over 20 years experience in manufacturing and retailing high quality mattresses, beds, home furnishings and decorative accessories. We offer same day, next day and UK delivery and a recycling service. Our motto is and has always been "Order Today, Sleep Better Tomorrow"
Coordonnées de contact
244 Whalley Road, BB5 5HG, Clayton-le-Moors, Royaume-Uni
- 01254 427636
- sales@themattressworld.co.uk
- themattressworld.co.uk
4,6
Excellent
350 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Really amazing service
Really amazing service, the owner personally drove the mattress to me as it was Good Friday and there was no delivery service on this day. I live in Hoylake and come from far couldn’t recommend enough. This is my third mattress from this company and wouldn’t go anywhere else.
5 avril 2023
Réponse de Themattressworld
Terri, thank you for taking the time out to leave a review for us - we always try to go the extra mile to meet our customers expectations. Thank you for continuing to support our family business, we appreciate your loyal custom! Sean and the team at MW x
Excellent service both times I’ve used…
Excellent service both times I’ve used them thank you Shaun for the fantastic service
27 mars 2023
Réponse de Themattressworld
thank you we do our best
Shop experience was super helpful
Shop experience was super helpful, prices are good, delivery to home was so quick.
At home the bed was put in place and all the packaging removed. I’ve had the best nights sleep since! Really recommend
15 mars 2023
Avis spontané
Réponse de Themattressworld
THANK YOU WE ALWAYS TRY OUR BEST TO PLEASE ALL OUR CUSTOMERS
Matress was terrible. Returns are awful
Matress was not good . Springs stuck out. Inasked to return it i was told it had to go in original packing whick was gonna be hard as matress was in a box vacum packed. I also.had to pay for retun the same way it was sent via DPD. Was gonna cost nearly as much as the matress. Well it was cheap so you get what you pay for.
3 mars 2023
Réponse de Themattressworld
WE ARE VERY SORRY TO HEAR THIS PLEASE SEND IT BACK TO US WE THEN WILL ARRANGE A REFUND TRIED CALLING YOURSELF FEW TIMES WITH NO ANSWER ?
Réponse de Themattressworld
EXCELLENT THANK YOU WE AIM TO PLEASE
Fantastic experience
Fantastic experience. Ordered easily and very fast and friendly deluvery
14 février 2023
Réponse de Themattressworld
we aim to please all our customer to a high standard thank you means alot to us
Gem of a shop
Gem of a shop. Great service and value for money. Sean was really helpful in helping us choose the right bed and mattress for us. Excellent delivery, with time given so we could arrange for someone to be at the house.
We looked around other bed shops and came back to this one as it was by far the best. Would definitely recommend.
14 janvier 2023
Avis spontané
Réponse de Themattressworld
thank you we aim to please means alot to us
Very good service
18 janvier 2023
Réponse de Themattressworld
Thank you, our home delivery team always try their very best! Sean
Sean was great! Quality product.
Sean was great. Open and honest and a quality mattress delivered promptly.
16 janvier 2023
Avis spontané
Réponse de Themattressworld
Thank you, honesty is always our policy, we want you to be happy! Sean
Very helpful regarding delivery and…
Very helpful regarding delivery and product as expected. Highly recommended!
11 janvier 2023
Réponse de Themattressworld
Thanks for the review - we appreciate it! MW team x
It’s the open and honest communication…
It’s the open and honest communication from your team.
6 janvier 2023
Réponse de Themattressworld
That's what we are all about - even when traffic is bad and we are behind we will always do our best to keep you informed, thanks so much for taking the time to review, Sean
Réponse de Themattressworld
Thanks for your review!
Quick delivery.
19 décembre 2022
Réponse de Themattressworld
Thank you for the review - we appreciate it!
Outstanding customer service start…
Outstanding customer service from start to finish with personal attention from the MD who made sure I knew every detail when it came to the delivery.
7 décembre 2022
Réponse de Themattressworld
Diane, thank you so much, keeping customers in the loop is always our top priority, Sean and the MW team x
Good review for Themattressworld
I was very pleased with the bed and the workmanship involved. Very reasonable priced. I got exactly the colours I wanted. And bed is very comfortable. Very careful packaging and delivery drivers were very well mannered. Excellent seller service. I am going to buy another bed for my son soon.
5 décembre 2022
Réponse de Themattressworld
THANK YOU VERY MUCH WE TRY OUR BEST AND AIM TO PLEASE ALL OUR CUSTOMERS THANK YOU SEAN
Extremely happy with purchase...
We had very good customer support with finding the mattress. Bed is easy to put together. Very comfortable for my daughter. Website very clear.
26 novembre 2022
Réponse de Themattressworld
thank you we always aim to please all our customers thank you
Réponse de Themattressworld
Graham thank you for the review, we appreciate it! Sean
Excellent product and service.
21 novembre 2022
Réponse de Themattressworld
Thank you for taking the time to review us! Sean and the team
Great experience I was called by the…
Great experience I was called by the owner to give me the exact delivery time and other updates plus quality stuff
14 novembre 2022
Réponse de Themattressworld
Thank you for your review Haroon, we appreciate it!
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