Nottingham Building Society Avis 

7 179
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Actually a really good experience. Very helpful and friendly staff at the Sutton-in-Ashfield branch. Especially Sarah. She explained everything about ISA's. All set up with ease. The next day I had a... Voir plus

Noté 5 sur 5 étoiles

Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after you... Voir plus

À propos de l'entreprise

  1. Société de crédit foncier
  2. aussi dans
  3. Banque d'épargne
  4. Institution financière
  5. Prêteur hypothécaire

À propos de Nottingham Building Society

Écrit par l'entreprise

Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.

You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.

Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.

You can find out more on our website – here are some quick links:

MORTGAGES

SAVINGS

BRANCHES

CONTACT US

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(7 179)

2 129 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Relatively straightforward to set…

Relatively straightforward to set account up which is quite unusual these days especially for the older generation! Everything explained well.

8 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your kind words. We know that opening a new account can sometimes feel overwhelming, so it's great to hear that the process was clear and easy to follow. We truly appreciate you taking the time to leave a review and share your experience. Sam-Customer Team

Noté 5 sur 5 étoiles

I was kept informed the process of my…

I was kept informed the process of my Transaction

1 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your feedback. We're glad the updates provided throughout your transaction helped keep you informed and reassured. Your comments are greatly appreciated, and we thank you for taking the time to leave a review. Sam-Customer Team

Noté 5 sur 5 étoiles

The lady who dealt with my business was…

The lady who dealt with my business was very good Everything I wanted. Was dealt with very professionally. Everything was explained to me and I was very satisfied.

1 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your kind review. We're so pleased to hear you felt well supported and that everything was clearly explained along the way. Knowing you were happy with the service you received means a lot to us. Sam-Customer Team

Noté 5 sur 5 étoiles

Excellent customer service

Very friendly, helpful and knowledgeable, thank you.👌

24 septembre 2026
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Réponse de Nottingham Building Society

Thank you for your kind words. We're pleased to hear you had a great experience and felt well supported throughout. Sam-Customer Team

Noté 3 sur 5 étoiles

Web site needs work

I liked the interest rate there are better,I like the access to the money in the account. What I do not like is the primitive web site, slow, boring, making your emails pretty is not a reason to be a customer, so I left

7 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your honest feedback. It's great to know that the account's rate and accessibility worked well for you. That said, we're sorry that your experience with our website left you feeling underwhelmed. We know that a smooth and modern online experience is an important part of managing your savings, and we appreciate you highlighting where you felt we could do better.
While we're sorry to see you go, we're grateful for your comments. If you'd like to discuss your experience further, our customer support team would be happy to listen and pass on any additional feedback. Kerry - Customer Team

Noté 5 sur 5 étoiles

Personal attention from staff member

Personal attention from staff member

30 septembre 2026
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Réponse de Nottingham Building Society

Thank you for your kind words. We're glad you felt well looked after and supported throughout. Sam-Customer Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, knowledgeable staff and extremely helpful at the Chesterfield branch .

30 septembre 2026
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Réponse de Nottingham Building Society

Thank you for your lovely feedback! It means a lot to hear that our Chesterfield team made such a positive impression. We're really pleased you found the staff knowledgeable, helpful, and friendly. I'll be sure to pass your kind words on to the team, they'll be delighted to hear them.

Sam-Customer Team

Noté 5 sur 5 étoiles

Very easy to set up the account and the…

Very easy to set up the account and the interest rates are more than competitive.

7 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your feedback! We're delighted to hear opening your account was easy and that our competitive rates stood out. We really appreciate your support.

Sam-Customer Team

Noté 3 sur 5 étoiles

Friendly Uttoxeter branch

Good = Managed to update passbooks and opened a new ISA without needing an appointment.
Bad = unable to make a card transaction or pay cash to top up an account in branch.

3 octobre 2026
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Réponse de Nottingham Building Society

Thank you for taking the time to share your feedback Mr Rawlingson. It's great to hear that we were able to help update your passbooks and open your new ISA without the need for an appointment. We're sorry that you weren't able to complete all of the transactions you had hoped to during your visit. While we don't offer card payment facilities in our branches, we understand it may not always be clear what services are available, and we're sorry for any inconvenience this caused. We also appreciate your comments regarding paying cash into an account, and we'll make sure your feedback is shared with the relevant team.
Thank you again for your review and for helping us identify where we can improve the experience for our members.
Kerry - Customer Team

Noté 5 sur 5 étoiles

Great refurbishment to the Sheffield…

Great refurbishment to the Sheffield branch. Staff very helpful and Knowledgable. The Manager is very approachable and will always help.
A good Building Society to be part of

13 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your kind feedback! We're delighted to hear you're enjoying the newly refurbished Sheffield branch and that the team, especially the Brendon the manager, has been so helpful and approachable. It means a lot to know you feel part of the Society. We really appreciate your support.

Sam-Customer Team

Noté 5 sur 5 étoiles

It is local and the staff were very…

It is local and the staff were very helpful

30 septembre 2026
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Réponse de Nottingham Building Society

Thank you for your lovely feedback Mr Coffey! It’s great to hear that having a local branch is important to you, and we're so pleased our team was able to help. Your kind words mean a lot and will be shared with the staff.

Sam-Customer Team

Noté 5 sur 5 étoiles

The ease in setting up and transfer of…

The ease in setting up and transfer of an existing ISA

30 septembre 2026
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Réponse de Nottingham Building Society

Thank you for taking the time to leave us feedback! We're so pleased to hear that setting up your account and transferring your existing ISA was such a smooth and straightforward experience. It's great to know we could make the process easy for you.

Sam-Customer Team

Noté 5 sur 5 étoiles

Recent refurbishment perfect

Recent refurbishment perfect, light airy
Greeted by Chris the Manager very welcoming and put me at ease
Dealt with Brendan patient, professional and explained all process
Well done everyone, another amazing visit
Keep up good work

13 octobre 2026
Avis spontané
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Réponse de Nottingham Building Society

Thank you for such wonderful feedback! We're delighted to hear that you enjoyed the refurbishment and found the branch bright and welcoming. It's especially lovely to know that Chris made you feel at ease and that Brendan took the time to explain everything so patiently and professionally. We'll be sure to share your kind words with the team. We look forward to seeing you again soon!

Sam-Customer Team

Noté 5 sur 5 étoiles

Excellent service couldn't of done any…

Excellent service couldn't of done any more for me .

1 octobre 2026
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Réponse de Nottingham Building Society

Thank you for taking the time to leave such lovely feedback. We're so pleased to hear you had a positive experience and that our team was able to provide the support you needed. Your kind words are greatly appreciated and will mean a lot to the colleagues involved.
Sam-Customer Team

Noté 5 sur 5 étoiles

It’s just that the staff in the…

It’s just that the staff in the Nottingham are so friendly and helpful.

1 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your kind review. We're so pleased to hear you had a positive experience with our staff. Providing welcoming and attentive service is something we take great pride in, and your feedback is truly appreciated
Sam- Customer Team

Noté 5 sur 5 étoiles

Very prompt and pleasant attention

Very prompt and pleasant attention. As efficient as always and a very welcoming service.

5 octobre 2026
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Réponse de Nottingham Building Society

Thank you for taking the time to leave a review. We're glad that our team provided a positive experience and that everything was handled effectively. Your comments about the welcoming atmosphere are greatly appreciated
Sam- Customer Team

Noté 5 sur 5 étoiles

Opening an account on the App

Simple easy online transaction to open new account.

6 octobre 2026
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Réponse de Nottingham Building Society

Many thanks for your review. It's wonderful to hear that setting up your new account was quick and seamless. We appreciate you choosing us and sharing your positive experience
Sam- Customer Team

Noté 5 sur 5 étoiles

The staff at the branch are helpful and…

The staff at the branch are helpful and the website works well.

28 septembre 2026
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Réponse de Nottingham Building Society

Thank you for your kind feedback. We're pleased to hear that you received great support in branch and that our online services helped make things straightforward and convenient for you. We appreciate you taking the time to share your experience

Sam- Customer team

Noté 5 sur 5 étoiles

Great easy to use app did all i needed…

Great easy to use app did all i needed it to do. and quick email confimation of the actions i had taken.

4 octobre 2026
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Réponse de Nottingham Building Society

Many thanks for your kind comments. It's fantastic to know that you were able to complete your tasks with ease and that the follow-up confirmation gave you confidence that everything had been processed correctly. We appreciate your feedback
Sam- Customer Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, pleasant lady whom l had not met before, very good at her job,excellent service

4 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your wonderful feedback. We're pleased to hear that your experience was such a positive one. It's great to know that the colleague who assisted you provided knowledgeable support and made you feel welcome throughout your visit. We truly appreciate your kind comments
Sam- Customer Team

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