The Orchard Avis 

177
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely wonderful experience. Amber was amazing, so kind, patient and genuinely helpful. She took the time to help us choose the perfect rabbit and made the whole experience feel really special for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had Seán and Elvis install a Pergola and assemble Garden Furniture for me this morning, two of the most professional and nicer guys you could meet. They arrived on time and completed the work to a ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought lovely garden furniture from Orchard Garden Center we had a very positive experience with a member of the sales staff Today Sean & Elvis delivered & assembled our furniture they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had two guys with me this morning to assemble some garden furniture. Sean & Elvis, two top men. Arrived on time and straight to work. Their standard of workmanship was second to none. A great experien... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. aussi dans
  3. Animalerie
  4. Café
  5. Magasin de meubles

Écrit par l'entreprise

Today, visiting Orchard means a great day out. This shopping heaven for homes and gardens! Packed to the rafters with the finest furniture and top quality accessories from all over the world, as well as a truly stunning selection of plants.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

177 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(177)

63 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing customer service and delivery

Amazing customer service and delivery! Truly went above and beyond and beyond to make sure everything was taken care of. So excited for our new grill!

23 juillet 2025
Avis spontané
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Réponse de The Orchard

Thank you! We’re so pleased to hear this and hope you enjoy many great moments with your new grill!

Noté 5 sur 5 étoiles

This company was fantastic to deal…

This company was fantastic to deal with. Their customer service was helpful, they answered queries and rang you back when they said they would which is a rarity! They even followed up with emails so there was no risk of mis communication. Very professional. A special shout out to Keely who went far and beyond the call of duty. I would certainly order from this company again as they made the whole experience an enjoyable process. Thank you.

19 juillet 2025
Avis spontané
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Réponse de The Orchard

Thank you for the wonderful feedback! We’re delighted you had such a positive experience, and we’ll be sure to pass your kind words on to Keely.

Noté 5 sur 5 étoiles

Would recommend

Very efficient, courteous and friendly. Really pleased with our new garden furniture. Thank you!

17 juillet 2025
Avis spontané
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Réponse de The Orchard

Thank you! We're thrilled you're happy with the service and your new garden furniture. Enjoy!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, efficient, no fuss, highly recommended

17 juillet 2025
Avis spontané
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Réponse de The Orchard

Thank you! We're so glad you had a smooth and efficient experience.

Noté 5 sur 5 étoiles

Friendly Delivery Service

Lovely friendly delivery guys from The Orchard. All done speedily and promptly. Thanks Seán and Elvis

17 juillet 2025
Avis spontané
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Réponse de The Orchard

Thank you so much! We're thrilled you had a great experience with Sean and Elvis, we'll pass on your kind words!

Noté 1 sur 5 étoiles

Non existent customer service

If an item is purchased from The Orchard garden centre be prepared for a very very poor customer service should a fault arise as they clearly do not take customer service seriously.

15 juillet 2025
Avis spontané
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Réponse de The Orchard

Thank you for your review. We’re sorry you were unhappy with your experience.

While we do need proof of purchase for exchanges, we still tried to assist by offering a like-for-like replacement. We can’t provide higher-value items free of charge, as this goes against our policy.

We appreciate your feedback and have shared it with the team to help improve our service.

Noté 5 sur 5 étoiles

If I could rate 100 stars I would

If I could rate 100 stars I would. Sean and Elvis were incredible. We had an extremely tight space, Sean and Elvis so quickly thought of multiple different options and possible turns of the sofa to find the best solution. I can’t describe how unbelievably friendly, efficient, quick thinking and proactive they were. Within such a short time they found the best solution and the sofa and chair were unpacked. I can’t say enough how grateful I am for Sean and Elvis, I’ve never had customer service like it. Knowing there is service like Sean and Elvis. I’ll be ordering again and recommending the Orchard to everyone.

9 juillet 2025
Avis spontané
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Réponse de The Orchard

Thank you so much for the amazing review! We're thrilled Sean and Elvis made such a great impression, we'll be sure to pass this on to them. We truly appreciate your support and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, fast, on time. Very nice guys delivered furniture. Very pleased.
Teresa
Naas

8 juillet 2025
Avis spontané
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Réponse de The Orchard

Thanks so much for the lovely review! We're thrilled you were happy with the service and delivery. Enjoy your new furniture!

Noté 5 sur 5 étoiles

Quality products …

Great selection of products from plants to furniture and all of a very high quality. Really helpful staff especially the lady in the garden furniture. Prompt delivery by two very cheerful guys who seem to enjoy their job. Took all the packaging away and left everything set up. Would recommend!

28 juin 2025
Avis spontané
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Réponse de The Orchard

Thanks a million for the wonderful feedback! We're so glad you enjoyed the range, service, and delivery. Delighted everything was set up just right. Hope to see you again soon!

Noté 5 sur 5 étoiles

Fantastic products

Fantastic products, super customer service and the delivery guys were great. Furniture assembled and packaging taken away. Great experience overall

25 juin 2025
Avis spontané
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Réponse de The Orchard

Thanks so much for the great review! Delighted you had a smooth experience from start to finish. Enjoy the new furniture!

Noté 5 sur 5 étoiles

Very helpful

Accommodated a change request in delivery and then arrived on time with the furniture as advertised and described. Lads were very helpful, would recommend without hesitation.

1 juillet 2025
Avis spontané
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Réponse de The Orchard

Thanks for the great feedback! We're glad we could accommodate your request and that everything went smoothly. Really appreciate the recommendation!

Noté 5 sur 5 étoiles

Super store

Super store, loads of great quality stuff and the staff are so knowledgeable about the products and are really helpful with decision making. Delivery lads (Sean and Elvis)were fantastic too. Can’t recommend these guys highly enough.

1 juillet 2025
Avis spontané
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Réponse de The Orchard

Thanks so much for the lovely review! We’re thrilled you enjoyed the experience and we’ll be sure to pass your kind words on to Sean and Elvis. Really appreciate the recommendation!

Noté 5 sur 5 étoiles

Excellent service extremely nice…

Excellent service extremely nice delivery men. Orchard staff are always nice and courteous and well informed about their products. A nice place to shop great product variety. K

27 juin 2025
Avis spontané
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Réponse de The Orchard

Thanks a lot for the kind words! We’re so glad you enjoy shopping with us and that our team and delivery crew made a great impression. Hope to see you again soon!

Noté 5 sur 5 étoiles

Fast and efficient delivery and setup…

Fast and efficient delivery and setup of our garden furniture. Tidied up afterwards. Great service.

24 juin 2025
Avis spontané
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Réponse de The Orchard

Fast and efficient delivery and setup of our garden furniture. Tidied up afterwards. Great service.

Noté 5 sur 5 étoiles

A lovely day at Orchard in…

I bought garden furniture at Orchard in Celbridge today and it was a really positive experience. Their staff member Keely was so helpful, nothing was too much trouble and she phoned me afterwards to make sure the payment link issue was sorted. Conor was really helpful on the phone and they both followed up to make sure I was happy. This was pleasant friendly and professional customer service. I will be back.

23 juin 2025
Avis spontané
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Réponse de The Orchard

Thank you for the wonderful feedback! We’re so glad Keely and Conor made your experience positive and seamless. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Garden set from The Orchard

Garden set from The Orchard, ordered on Sunday, arrived today. The lady on Sunday was very helpful. Delivery guys, Elvis and Peter were very friendly, efficient and punctual. Would highly recommend.

20 juin 2025
Avis spontané
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Réponse de The Orchard

Thanks so much for the great review! Glad you’re happy with the set and service from the team.

Noté 5 sur 5 étoiles

Elvis and Peter arrived on time

Elvis and Peter arrived on time, were really helpful and went the extra mile when installing my furniture. Great service by the guys.

20 juin 2025
Avis spontané
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Réponse de The Orchard

Thanks for the lovely review! Glad Elvis and Peter could help — we’ll pass on your kind words.

Noté 5 sur 5 étoiles

Just left the Orchard with an amazing staff experience

Just left the Orchard , I was looking for something quiet specific and needed help finding it , I was helped by Rhoda and honestly I can’t remember when someone was as kind and helpful as she was ! I was with her for about twenty minutes, she was in and out to the stockroom and didn’t give up until I had the perfect gift I wanted for a little boy ! Well done Rhoda , the Orchard are lucky to have you !!!

20 juin 2025
Avis spontané
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Réponse de The Orchard

Thank you for the lovely feedback! Rhoda will be delighted to hear this — we’re lucky to have her too!

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