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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ok, they are a few quid more expensive, but, they do have some pros, and the comms were great. Even when I had made a mistake, they were quick to notify me, and fix the issue.

Noté 1 sur 5 étoiles

Came up on a google search. Cost £49 and didn't even get a confirmation email/login. Emailed cancellations in line with their own policy and didn't an acknowledgement let alone a reply. Ended up raisi... Voir plus

Noté 5 sur 5 étoiles

Great service. I would recommend. First theory test booked on the date requested. Unfortunately failed, but as I’d paid for the package with a resit I was promptly booked another one less than 3 we... Voir plus

Noté 5 sur 5 étoiles

This app made learning so much easier and more consistent. The modules were well-structured and the questions with hints really helped me understand the key driving concepts. I’d definitely recommend... Voir plus

À propos de l'entreprise

  1. Espace dédié à l'apprentissage de la conduite

Écrit par l'entreprise

A service that helps customers book their theory test with theory test cancellations and provides theory training services to customers. We have over 650 questions in our question banks which are similar to the real questions that might be faced in the real test. We also find theory test cancellations to help bring tests closer.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(182)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This is not legitimate

This is not legitimate, they have no affiliation with the DVLA, they are not booking tests, do not use this website.

29 juillet 2025
Avis spontané
Logo de theorybookings.co.uk

Réponse de theorybookings.co.uk

Hello,

You are correct, we do NOT have any affiliation with the DVLA. We just provide additional services (such as finding theory test cancellations and our theory learning hub)

We clearly put this on every page of our website:

'Theory Bookings is not associated to the DVSA/DVLA. We offer additional services on top of your theory test booking such as our theory learning hub, our theory test cancellation checker and our management service (see our pricing page for a full list of benefits). Tests can be booked cheaper on the gov site without these extra services for £23. If you do not need any of these services or a test management service, then we recommend booking directly with the official site here.'

Anyone who has bought our service and does not wish to use it, can receive a full refund which is usually processed within 24 hours.

Noté 1 sur 5 étoiles

5 days and still waiting on a theory…

5 days and still waiting on a theory test, no response to emails. Shocking customer services waste of money

11 juillet 2025
Avis spontané
Logo de theorybookings.co.uk

Réponse de theorybookings.co.uk

Hello,

I'm sorry we were not as quick as you expected in us securing the date you required. We're sorry about that. You requested a refund on 10th July and I can confirm a full refund was issued on the 11th.

Noté 3 sur 5 étoiles

Good but communications sometimes took a while

The website suggested that email confirmation of booking would be received usually within 24 hours. My experience was that at least 48 hours was more realistic but they were very responsive to email communication. It took a week but we have now got a booking at a time that works for us.

30 juin 2025
Avis spontané
Logo de theorybookings.co.uk

Réponse de theorybookings.co.uk

I'm sorry we let you down on this occasion! Usually we do make sure it's 24 hours but sometimes we have things outside our control. Sorry about that!

Noté 1 sur 5 étoiles

I’m not even sure how I ended up using…

I’m not even sure how I ended up using you guys. I was on the GOV.UK site then next thing I know it was going through your service for more than TWICE the fee 😤😤😤

10 juin 2025
Avis spontané
Logo de theorybookings.co.uk

Réponse de theorybookings.co.uk

Hello,

I don't believe that to be possible. We have no affiliation to the gov.uk site. We do link from our website on every page to the .gov site however for those just wanting a theory test booking and not our extra services? Perhaps that is what you found?


We clearly put this on every page of our website:

'Theory Bookings is not associated to the DVSA/DVLA. We offer additional services on top of your theory test booking such as our theory learning hub, our theory test cancellation checker and our management service (see our pricing page for a full list of benefits). Tests can be booked cheaper on the gov site without these extra services for £23. If you do not need any of these services or a test management service, then we recommend booking directly with the official site here.'

Anyone who has bought our service and does not wish to use it, can receive a full refund which is usually processed within 24 hours.

Noté 5 sur 5 étoiles

Great customer service experience!

The customer experience was great. I wanted my test at a different centre to the one normally used and they were so accommodating and patient to met my requirements. Responses to my emails were very swift too. Thank you!

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer Care doesn't get any better

I work overseas and have limited time at home
These guys went over and above to accomadate me , even when I booked car instead of motercycle theory
They were more than helpful getting it sorted out
First class service

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Such an Amazing App for UK Driving Test

This app made learning so much easier and more consistent. The modules were well-structured and the questions with hints really helped me understand the key driving concepts. I’d definitely recommend it to anyone preparing for the UK driving test! Cheers

22 mai 2025
Avis spontané

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