The Perfect Nursery Company Ltd Avis 

49
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Worst place to order from. Wouldn’t recommend anyone, Royal Mail made one attempt and was meant to redeliver the next day but instead sent it back to warehouse house. Perfect nursery company had me wa... Voir plus

Noté 1 sur 5 étoiles

Over three months since ordering an underbed drawer and after receiving no updates I asked where my order was only to be told they thought it had went to a courier. Absolutely shocking service as if i... Voir plus

Noté 4 sur 5 étoiles

Purchased luxury light grey head and body support hoping it would be compatible with Oyster 3 pushchair luckily it is ,pushchair isn't grey ,no where does the mink colour of the pushchair which is a S... Voir plus

Noté 5 sur 5 étoiles

I ordered a small childs bed with mattress, I am happy with the quality and it was delivered within the quoted time frame. The frame takes around 1 hour to construct and is very simple to do.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles pour enfants

Écrit par l'entreprise

Create your perfect nursery with our range of beautifully designed nursery furniture from Europe delivered to you by our expert teams.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(49)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Trustworthy company

I ordered a small childs bed with mattress, I am happy with the quality and it was delivered within the quoted time frame.
The frame takes around 1 hour to construct and is very simple to do.
The mattress which was the most basic option is suitable for young children only, if you intend this as a guest bed you will definitely require a thicker mattress.
I wanted to contact The Perfect Nursery Company and found there is no telephone number, it is email only, and found they were a little slow in replying to my email.
But overall I am happy, they use another company for their deliveries who were exceptionally good.

2 février 2026
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Réponse de The Perfect Nursery Company Ltd

Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and that everything arrived quickly. We hope your little one loves it and look forward to helping you again soon!

Should you ever need to contact us please email our our dedicated customer care team at:
customerservice@theperfectnurserycompany.com

Thanks again for your kind words!
The Perfect Nursery Company Team

Noté 5 sur 5 étoiles

Quick delivery and updates on…

Quick delivery and updates on progress,lovely quality cot bed .

1 février 2026
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Réponse de The Perfect Nursery Company Ltd

Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.

Thanks again for your kind words!
The Perfect Nursery Company Team

Noté 5 sur 5 étoiles

Looks brilliant

Looks brilliant

30 janvier 2026
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Réponse de The Perfect Nursery Company Ltd

Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase. We hope your little one loves it and look forward to helping you again soon!

The Perfect Nursery Company Team

Noté 5 sur 5 étoiles
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Réponse de The Perfect Nursery Company Ltd

Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.

We hope your product is everything you hoped for.

Thanks again for your kind words!
The Perfect Nursery Company Team

Noté 5 sur 5 étoiles

A great buy very easy to order and a…

A great buy very easy to order and a great product.

27 janvier 2026
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Réponse de The Perfect Nursery Company Ltd

Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and that everything arrived quickly. We hope your little one loves it and look forward to helping you again soon!

The Perfect Nursery Company Team

Noté 1 sur 5 étoiles

I pre-ordered a cot unit that was due…

I pre-ordered a cot unit that was due for delivery at the end of January. Unfortunately, the communication has been extremely poor. I had to send three emails over three days just to get a response to a very simple question about when delivery would take place.

I consider myself fair and balanced when leaving reviews, but the lack of communication genuinely made me start to worry whether I had been scammed. I was also promised responses “the next morning” on more than one occasion, which didn’t happen.

Delays can happen and I completely understand that — but clear, timely communication is essential, especially for pre-ordered items. Sadly, that has not been my experience so far.

Still awaiting an answer nearly 2 weeks later.

20 janvier 2026
Avis spontané
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Réponse de The Perfect Nursery Company Ltd

Dear Matt,

We're extremely sorry for any issues that you experienced during your recent purchase.

The delay with your cot bed was due to unforeseen demand and decreased shipping over the Christmas period. We are very sorry for this.

We believe that everything with your order is now ok but should you need to reach out for any reason please do not hesitate to contact us at customerservice@theperfectnurserycompany.com

Thank you again for your feedback and we hope that your cot bed is everything that you hoped for.

The Perfect Nusery Team

Noté 1 sur 5 étoiles

No items and no update or response from Customer Support

I ordered bunk beds and an underbed storage drawer from the Perfect Nursery Company on December 26th. At the time of ordering, it said to allow 2-4 weeks for shipping. Last Friday (Jan 23rd) was 4 weeks. In the past week I have sent 2 emails to customer support asking for an update but have received no response. There is no phone number provided to speak with a real person. We have family coming over from the states next week and we now have nowhere for them to sleep and no idea if our beds will arrive in time. I would not recommend this company based on their lack of transparency around orders and poor communication/customer support.

29 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy with the purchase

Very happy with the purchase. Good price, good quality and delivered on time.

31 décembre 2025
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Réponse de The Perfect Nursery Company Ltd

Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and that everything arrived quickly. We hope your little one loves it and look forward to helping you again soon!

The Perfect Nursery Company Team

Noté 5 sur 5 étoiles

Absolutely brilliant from order to…

Absolutely brilliant from order to delivery really easy and quick to deliver

30 novembre 2025
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Réponse de The Perfect Nursery Company Ltd

Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.

We hope your product is everything you hoped for.

Thanks again for your kind words!
The Perfect Nursery Company Team

Noté 5 sur 5 étoiles
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Réponse de The Perfect Nursery Company Ltd

Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.

We hope your product is everything you hoped for.

Thanks again for your kind words!
The Perfect Nursery Company Team

Noté 5 sur 5 étoiles
Logo de The Perfect Nursery Company Ltd

Réponse de The Perfect Nursery Company Ltd

Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.

We hope your product is everything you hoped for.

Thanks again for your kind words!
The Perfect Nursery Company Team

Noté 5 sur 5 étoiles

Fast efficient service would definitely…

Fast efficient service would definitely recommend and donkey is really cute and good quality

29 septembre 2025
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Réponse de The Perfect Nursery Company Ltd

Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.

We hope your product is everything you hoped for.

Thanks again for your kind words!
The Perfect Nursery Company Team

Noté 5 sur 5 étoiles

Easiest flat pack I’ve ever done!

As the title states, the easiest flat pack I’ve ever done! Bed was built alone in less than an hour. Clear instructions all the holes were perfectly aligned. No complaints and a lovely little bed.

4 septembre 2025
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Réponse de The Perfect Nursery Company Ltd

Thanks for taking the time to leave such a positive review! We’re so glad you enjoyed the quality of your product and found assembly easy.

We hope your little one loves it and look forward to helping you again soon!

The Perfect Nursery Company Team

Noté 5 sur 5 étoiles
Logo de The Perfect Nursery Company Ltd

Réponse de The Perfect Nursery Company Ltd

Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and that everything arrived quickly. We hope your little one loves it and look forward to helping you again soon!

The Perfect Nursery Team

Noté 5 sur 5 étoiles

Speedy delivery

Speedy delivery, good quality product and reasonable price.

7 août 2025
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Réponse de The Perfect Nursery Company Ltd

Thank you so much for your kind review! We’re delighted to hear you’re happy with your stroller caddy and that everything arrived quickly. We hope that you love using it and look forward to helping you again soon

The Perfect Nursery Team

Noté 5 sur 5 étoiles

What a great hidden gem!

How did I not know this gem of a shop existed?
Excellent service, purchased a cot and some pushchair accessories and everything arrived on time. I had some questions about the cot before buying but the team were really quick to respond and answered all my questions!

30 juillet 2025
Avis spontané
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Réponse de The Perfect Nursery Company Ltd

Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.

We hope your cot and stroller and pushchair accessories were everything you hoped for.

If you ever need to reach our to us again, please don't hesitate to get in touch at customerservice@theperfectnurserycompany.com

We're always here to help.

The Perfect Nursery Team

Noté 5 sur 5 étoiles

Great service all items arrived…

Great service all items arrived perfectly.

29 juin 2025
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Réponse de The Perfect Nursery Company Ltd

Thank you so much for your lovely review! We’re delighted to hear you’re happy with your stroller organiser and hooks and the quality met your expectations. We carefully select products that are both practical and beautifully made, so it’s wonderful to know you’re pleased.

The Perfect Nursery Company Team

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