Such a lovely shop with a fantastic atmosphere! Everyone is so patient and helpful, especially Parastoo, who gave me amazing advice with so much kindness. Their prices are very reasonable too. Check t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementPrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Atousa was extremely helpful and patient while helping me find a fragrance that i liked today. She gave me excelent suggestions and guidance for what i was looking for.
L'entreprise a répondu
I visited the Brent Cross branch and let me tell you, exceptional service !! The customer service given by Balkees was amazing she really helped me pick the right gift scent and was very patient with... Voir plus
L'entreprise a répondu
We visited Brent cross shopping centre London yesterday. Me and my husband ordered couple of perfumes. Two stuff (Areen and Shaquila) were absolutely amazing, they both helped us a lot, found the righ... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Royaume-Uni
4,9
Excellent
177 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience at the perfume shop in…
Great experience at the perfume shop in Brent Cross. The staff were very helpful, friendly, and knowledgeable. I’ll definitely be coming back! Areen Zilan and Ahmad were very helpful.
29 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the store today to buy a…
I went to the store today to buy a present for my work colleague.
I was served by Rajeeka she was very professional and very kind.
She assembled a very beautiful present for us.
Thank you Brent Cross team!
29 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience at the perfume shop
I had a lovely experience at the perfume shop. This is thanks to Selena. She had amazing customer service and great advice regarding the perfumes. She was very helpful.
27 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience at the perfume…
I had a great experience at the perfume shop thanks to Shaquilla. She was incredibly helpful, kind, and had such a warm, friendly personality. She made the whole experience enjoyable with her sense of humour and really took the time to help me find exactly what I was looking for.
It’s rare to come across someone so genuinely attentive and engaging she made a big difference to my visit. I’ll definitely be coming back again!
25 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Arwen was very sweet to me :)
20 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks to Rajeeka & zilan in Brent X
Thanks to Rajeeka & Zilan in Brent Cross branch, they were really nice and friendly and they helped me to choose a gift for my daughter 30th birthday. Thank you girls see again soon 🌺
18 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks Rakeeka for your wonderful…
Thanks Rajeeka for your wonderful service. Such a bubbly friendly smiling beautiful person.
Had an amazing experience, looking forward to seeing you soon!
18 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nushara
I just want to thank you to nushara for giving me expectational experience at the perfume shop today she was super amazing helped me with different options of perfumes done amazing gift wrapping without her I wouldn’t have known what fragrance to even buy.
18 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen was really helpful and nice with…
Areen was really helpful and nice with us
17 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It is ready for whatever situation
It is ready for whatever situation, you know the products. I recommend it after Arene with the greatest confidence.
17 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful service by Sindi
17 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dora is amazing and would go again!
Went to perfume shop today with my mum to find a new scent. Dora who was helping us was so lovely and because of her had such an amazing experience. She is very knowledgable about all the products and scents. Would definitely go back again!
13 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to buy gifts
I went to buy gifts. Areen at the Brent Cross store was super helpful. She understood what I was looking for and showed some very good options within my budget. The store was good too, selection of products and the layout. Overall, great experience.
12 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff especially Rajeeka
Rajeeka was so helpful and friendly, as was everyone else. Great store and service
11 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 Management and service
Sindi the manager was amazing- so helpful and truly made my experience 10/10. She made me feel welcomed and was able to help me find a gift for my partner. I will be back again
11 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer service
I had a wonderful experience at perfume shop Brent Cross today, Ms Rajeeka was so professional and done her job amazingly. She was very soft spoken, she helped me to choosing perfume for my mum. Highly recommend this place
11 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chanel was discounted as advised by the…
Chanel was discounted as advised by the nice young lady in a perfume shop. Not available in shops.
Came home ordered Chanel, it arrived 2 days later.
I’m glad they changed delivery instructions so had to sign. My delivery last time was left on the doorstep and was stolen
6 avril 2026
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bushcraft was a great help
Bushcraft was a great help . Would definitely recommend to my family and friends. And will be back for more .thank you
8 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Made my day
Made my day, very good customer service, she helped me choose the best perfume. Served by khemisa
8 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Areen
Served by Areen. A lovely buying experience. Very helpful with no pressure at all. A
Wonderful shop and friendly staf
6 avril 2026
Avis spontané
Réponse de The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.