Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain pr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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Lisez les avis des autres
Was served in the buchanan store by a lovely lady Diane, good old fashioned customer service, such a lovely lady,
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Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
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Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, Royaume-Uni
4,9
Excellent
153 avis
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Absolute 10/10 for Diane and Linda
Absolute 10/10 for Diane and Linda! Their customer service was over and above my expectations! I went in for 1 bottle if my favourite perfume and came home with various gift sets for a much better deal! Thank you so so much! I’ll be back for sure x
16 avril 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was fantastic
Diane was fantastic, she was such a great help picking out a wedding scent for my sister. Couldn’t have had a better experience.
11 avril 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Glasgow Buchanan Galleries…
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information on the scent, different sizes and prices.
Bought the scent, got a free gift and Lynn even gave me some free samples of rhe New Prada Paradox.
Great experience and fantastic customer service 👏🏽
3 avril 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Would be 5⭐️ but shit delivery
Would be 5⭐️ but shit delivery. Use DPD or something along those lines. Royal Mail is not reliable.
29 mars 2026
Réponse de The Perfume Shop - Buchanan 60
Hello Jennifer,
Thank you for your review we really appreciate your feedback and are sorry our delivery didn't meet expectations. We'll explore alternative options to improve our service and reliability.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Ow it was a warm welcoming by the one…
Ow it was a warm welcoming by the one of member staff her name was Dyan even she tried to talked to us so friendly and we just got the perfume which we looked for it was an amazing moment to be in here and even the price was so suitable and they got 15% discount for the student which i got it from them
Wish all the best with these lovely
Staff and shop
Iam highly recommend you guys just try to visit there once it worth it .
See you
23 mars 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Harley at the Glasgow store in Buchanan…
Harley at the Glasgow store in Buchanan galleries was lovely - helped me find a beautiful perfume and was so patient. Thank you :)
19 mars 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Lynn who was very helpful and…
Served by Lynn who was very helpful and friendly. 5* customer service :)
7 mars 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
lin had excellent customer service
lin had excellent customer service
was a nice time
2 mars 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The girl was VERY helpful and guided me…
The girl was VERY helpful and guided me through what I was looking for
25 février 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ladie Lin helped me get what I was…
Ladie Lin helped me get what I was looking for she was helpful polite and all round pleasant and wrapped my Sons Gift Beautifully Served with a Smile at Glasgow Buchanan Galleries will not go anywhere else in future can we have more people like Lin where customers are the at the forefront of what they do 🙏
17 février 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Served by Lin who was extremely helpful, and very pleasant
17 février 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff member lin served me…
Lovely staff member lin served me today, amazing service, been served from lin before and she always has a great attitude towards customers.
5 février 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Lin who helped me find a…
Was served by Lin who helped me find a good deal on aftershave
4 février 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding person centred service by…
Outstanding person centred service by Diane at Buchanan galleries Glasgow today. A great shop for all fragrance purchases.
3 février 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The two ladies in store were really…
The two ladies in store were really pleasant, as was Ella who was lovely and very courteous when serving me my items.
3 février 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely experience
Lynn was very helpful and informative, great experience and left with a beautiful perfume that she suggested!
2 février 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Niamh
Great service from Niamh, very professional and pleasant.
The shop manager is a lovely woman very helpful and her on site training with her staff is exceptional.
31 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service
Great Service from Ella! Very friendly and helpful choosing aftershave. Thank you Ella!
22 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Informative
Visited the store in Buchanan Gallaries and staff member was very informative and patient as I did smell a number of testers before making a purchase, gave great knowledge of products and never felt rushed, good experience
20 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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