Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain pr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Was served in the buchanan store by a lovely lady Diane, good old fashioned customer service, such a lovely lady,
L'entreprise a répondu
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
L'entreprise a répondu
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, Royaume-Uni
4,9
Excellent
153 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Perfect Perfume's at Buchanan
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
13 février 2025
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Thank you for your kind review! We're delighted to hear you've had such positive experiences with our team at the Buchanan Galleries store. We appreciate your loyalty and are glad we can help you find the perfect gift for your wife.
Kind regards,
Sharain
Réponse de The Perfume Shop - Buchanan 60
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
All 5 stars go to a fantastic woman
All 5 stars go to a fantastic woman, Lin, who sold me an Armani gift set today in Glasgow’s Buchanan Galleries shop. She was very helpful and assisted me in finding exactly what I was looking for! She was incredibly friendly and has an amazing sense of humour. I wish all sales assistants in perfume shops were like her. Thank you very much again!
27 janvier 2025
Avis spontané
We were served by Lynn in the Buchanan…
We were served by Lynn in the Buchanan Galleries store. She was extremely helpful and very friendly. Excellent service!
11 janvier 2025
Avis spontané
Réponse de The Perfume Shop - Buchanan 60
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop @ Buchanan Galleries
My Wife and myself visited The Perfume Shop @Buchanan galleries shopping centre and were greeted and served by the staff member Ella, we would liked thank and acknowledge the excellent and most professional conduct displayed in assisting with our purchases on the 18th , December 2024. this proved to successful choices with our intended recipients at Christmas. Thank you
18 décembre 2024
Avis spontané
Very good staff like Diane and Lyn and…
Very good staff like Diane and Lyn and good service to everyone
24 décembre 2024
Avis spontané
Wonderful service by beautiful Lady .
18 décembre 2024
Good experience
16 décembre 2024
Avis spontané
Christmas Shopping.…
I feel obliged to tell you about the service I received while visiting your Buchanan Galleries branch, The Perfume Shop. We walked in looking for family fragrances, and Dianne your manageress at this branch was second to none. While looking for fragrances, Dianne was exceptional, professional and knowledgeable with all our questions. Dianne’s patience and help with all our requests was so gratifying at a time it is so busy. Dianne would take her time, and attend to us, while we were choosing all our fragrances, while still looking after the premises. Myself and wife would like to thank you ( Dianne), very much, for making our visit so very welcoming. Back soon. Thank you.
18 décembre 2024
Avis spontané
Excellent customer service from Ella
Ella provided outstanding customer service by helping me select aftershaves and perfume for my husband and niece. Articulate and friendly with great product knowledge and clear communication regarding promotions and wrapping options it made the experience pleasant during the festive mayhem!
15 décembre 2024
Avis spontané
I went into the perfume shop with my…
I went into the perfume shop with my Gran to pick up Christmas presents. Lynn was exceptionally helpful and very friendly and helped us find exactly what we were looking for and for the best prices. Highly recommend! 👍
5 décembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.