Really good customer service….. shop had a good special offer and the assistant was really helpful her name is NASHAD
L'entreprise a répondu
Établissement
Changer d'établissementUnit 157, The Whitgift, CR0 1UT CROYDON, GB
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Lisez les avis des autres
I went to the perfume shop in Whitgift centre Croydon and Maria and Dharania was exceptional initially I just went to browse and kill some time, Maria approached me and suggested a few fragrances I sh... Voir plus
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I love the Perfume Shop! I’m part of their VIP rewards program which gives me discounts, money off certain purchases and free postage if I spend over a certain amount. My recent purchase included a fr... Voir plus
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My experience was delightful. The super quick service and readiness to match deals on offer was nothing short of fulfilling. Above all, staff on duty at the Croydon shop were both welcoming and friend... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 157, The Whitgift, CR0 1UT, CROYDON, Royaume-Uni
4,7
Excellent
65 avis
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EXPERIENCED STAFF GOOD CUSTOMER SERVICE
Such a amazing people work in the store. KRIYA AND NASHAD 👌 helpful and very experienced & professional. Needed couple of perfume as a present. But end up spending more than what I thought.well absolutely worth it just because got decent deals.won't be possible if not have been advised properly. I wish them very best .once again thank you so much. Really appreciated
9 mars 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Hello,
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you had such a wonderful experience with our team members. We strive to provide our customers with exceptional service and knowledgeable advice and we are delighted that you found our team members to be helpful, experienced and professional. We are also happy to hear that you were able to find the perfect gifts and that you were satisfied with the deals you received. We appreciate your kind words and wish you all the best.
Best wishes,
Jasmyn
Lovely Kriya and Hina serve me today
Lovely Kriya and Hina serve me today, like always 5 Star .
I love this shop and any time I’m in Croydon I can’t stop myself to not go to this fantastic shop.
1 mars 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Excellent service from Hina in the…
Excellent service from Hina in the Croydon Store. I visited so that I could purchase my regular fragrance. I couldn't remember what I typically wear but Hina helped me to find the correct cologne. She was courteous, confident and professional. I will definitely be visiting again!
26 février 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Hello,
Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team. We strive to provide exceptional customer service and we are delighted that you were able to find the correct cologne with the help of our team member. We appreciate your loyalty and look forward to welcoming you back soon.
Kind regards,
Jasmyn
Thank you Hina
Thank you Hina, for helping me decide what i should get my wife tor valentines. Really appreciate your help
15 février 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
I went today to The perfume shop Shuayb…
I went today to The perfume shop Shuayb and Estrella showed me The best perfumes shop! Só patient as my english is not good! I Will recomend The Store, customer service and Gp and have womrderful time!
11 février 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Amazing customer Services and good…
Amazing customer Services and good fragances! Estrela gave ué the best attention she could, was so patient and very friendly! People like her are bless in the store! I Will be back!
11 février 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
I would like to say thank you to…Estrella
I would like to say thank you to Estrella for her outstanding service, there was no way my friend and i were going to leave without buying something. Estrella went above and beyond for us, i can tell she takes real pride in her work.
9 février 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Great customer service
Serbay was very helpful when it came to helping me purchase the Gucci intense oud.
8 février 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Estrella
Estrella
Estrella was very helpful today. Sorted me out with clear instructions and advice. Made discounts visible and told me about the products refill. Would recommend
7 février 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Hey!
Thank you so much for your wonderful review. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain
The staff that served us was…
The staff that served us was professional and friendly. Not just gave us what we asked for but showed us more the company sold.
Estrella was brilliant 👌👌👌👌
7 février 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
I always can rely on you to always have…
I always can rely on you to always have the product I need to squire at such short notice
24 janvier 2025
I only buy my perfumes from perfume…
I only buy my perfumes from perfume shop . I have been a member a long time and I love it. I get great offers and discount and rewards. I buy my gifts for family and friends and my own from there . Online is fantastic too the dispatch and delivery is super fast this is the best shop and company to buy from . In the shop the assistants are happy friendly and helpful I sometimes go in to buy my Chanel or my Opium black and get to try other perfumes that are new or ones I might go back to like Dior. I just love my Perfumes it’s something I need to wear everyday and I will never change buying from Perfume shop it’s my favourite.
24 janvier 2025
Great customer experience
Serbay and his assistant were very courteous and friendly. I highly recommend you visit their shop 😎.
29 janvier 2025
Avis spontané
An amazing experience
The customer service is amazing . The staff is friendly and helpful. I have become revisiting customer to buy perfumes on the perfume shop because of the behaviour of the staff.
And one thing more, please do take their advice regarding brands selection of the perfumes. They are true experts.
I strongly suggest please do visit their whitgift centre outlet. This one is my favourite.
26 janvier 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Thank you for your wonderful review! We are delighted to hear about your positive experience and that you've become a returning customer. We strive to provide exceptional customer service, and it's fantastic to know that our staff's friendliness, helpfulness, and expertise have made a positive impact on your shopping experience. We are proud of our team and appreciate your recommendation to visit our Whitgift Centre outlet.
Kind regards,
Sharain
Hina was such a great help I found my…
Hina was such a great help I found my favorite perfume so far through her expertise. I would come back for sure.
16 janvier 2025
Avis spontané
Réponse de The Perfume Shop - Croydon 70
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Réponse de The Perfume Shop - Croydon 70
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Christmas perfume shop
Quick shipping. Amazing prices. Childhood scents and overall amazing smells
23 décembre 2024
Review for Roxy at Croydon Perfume Shop
Review for Roxy at Croydon Perfume Shop
“I had an exceptional experience at the Croydon store thanks to Roxy. She was incredibly knowledgeable, patient, and attentive, helping me find the perfect fragrance. Her customer service went above and beyond, making the whole shopping experience enjoyable and stress-free. If you’re looking for expert advice and a warm, friendly approach, I highly recommend asking for Roxy!”
17 décembre 2024
Avis spontané
Today I went just for a information…
Today I went just for a information about a perfume, but this great customer service by Estrella this young lady was so great and welcoming that I bought the perfume everthing explained offer me a discount that I didn't expect great customer service by Estrella people like her make a business great ✔️
Well done Estrella 🌟🌟🌟🌟🌟
15 décembre 2024
Avis spontané
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