Norma helped me today at the Cumbernauld Perfume Shop. I was buying an aftershave for my husbands birthday. She was lovely and friendly, very patient and informative about the different aftershaves... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Val was very friendly and super helpful, she helped me choose something for my partner’s birthday while also ensuring good value of money was spent. Fabulous service :)
L'entreprise a répondu
Both Angela and leanne were very helpful knowledgeable with all the up to date fragrances,we left feeling very satisfied with the right choices of both aftershave and perfumes purchased for us. Thanks... Voir plus
L'entreprise a répondu
Lee Anne was very friendly and kind.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, Royaume-Uni
4,9
Excellent
199 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic Customer Service
Norma helped me today at the Cumbernauld Perfume Shop. I was buying an aftershave for my husbands birthday.
She was lovely and friendly, very patient and informative about the different aftershaves I was looking at. Norma you are an absolute Credit to your store x
16 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello Karen,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I was served today by Val in the…
I was served today by Val in the Cumbernauld store. Val couldn’t be more helpful in advising me on the best to get for my money, she gift wrapped my gift and was so nice.
15 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello Chelsey,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Val was very friendly and super…
Val was very friendly and super helpful, she helped me choose something for my partner’s birthday while also ensuring good value of money was spent. Fabulous service :)
13 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi Alice,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
A brilliant service as always from Val…
A brilliant service as always from Val & Janet! Gave great advice and helped in every way possible. A pleasure being in store and served by them!
1 octobre 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello Kyle,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Both Angela and leanne were very…
Both Angela and leanne were very helpful knowledgeable with all the up to date fragrances,we left feeling very satisfied with the right choices of both aftershave and perfumes purchased for us. Thanks ladies we will always come back to this store for more.
20 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi Emma,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Val an amazing upseller great at…
Val an amazing upseller great at helping buy a wonderful birthday gift.
15 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
So smiley and helpful with er service…
So smiley and helpful with er service her name was jackie
25 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Staff at perfume shop Cumbernauld are…
Staff at perfume shop Cumbernauld are lovely & so helpful :)
24 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
5 stars
Janet was so helpful and I even got a discount! Service with a smile, can't ask for more :)
22 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
This is a great shop I went in for a…
This is a great shop I went in for a present for my mum and the lady serving me was so helpful and really made the experience so easy and nice. Definitely recommend 😊
18 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Gee whizz!
Gee whizz! Talk about customer service... Jackie in Cumbernauld was OUTSTANDING today. Nothing was too much trouble. I had no idea what I wanted to buy my partner. Jackie went out of her way to talk through the various scents till I settled on the ONE! And to top it off made the 'last minute gift' look so special with personalised ribbon! Just beautiful! Jackie is an asset to your company ✨️ Thanks Jackie x
17 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent
Janet and Jackie were very friendly and helpful. Let me smell lots of new products. Two very nice people
15 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent
Both ladies Janet and Jackie were so nice and helpful and let me try a few different perfumes. Yes I spent way more than planned but worth it ☺️
15 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by val today absolutely…
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie
Lovely ladies
6 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lea Ann was super helpful and upsold
Lea Ann was super helpful and upsold
Very easy experience
5 août 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and I was also able to pick up a wee something for myself!
Excellent curtomer service and friendly staff 😊
30 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was a Jackie and Lee Anne in…
It was a Jackie and Lee Anne in cumbernauld perfume shop there service was absolutely brilliant 👏 thanks laddies love the perfumes
29 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Janet in the the Cumbernauld store was…
Janet in the the Cumbernauld store was very knowledgeable and not to mention patient with the number of aftershaves I tried. Leanne was super helpful too, you can tell they work well as a team. Maybe see you on Barra some day!
20 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
val could not have been more helpful…
val could not have been more helpful helping me choose the perfect gift for my daughter can't thank her enough
24 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.