Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... Voir plus
L'entreprise a répondu
Lee Anne was very friendly and kind.
L'entreprise a répondu
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie Lovely ladies
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, Royaume-Uni
4,9
Excellent
185 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janet and val were really helpful and I…
Janet and val were really helpful and I had a lovely experience in the shop today xx
23 février 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great help and very friendly
23 février 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
amazing!
came in looking for a few perfumes for my brothers birthday and Janet was amazing at giving recommendations and was so kind! great service and ended walking away with some lovely perfumes
22 février 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant
Very helpful and lovely stuff, Val was absolutely amazing massive thank you to her x
13 février 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely treat/Served by Val
Popped in to my local Cumbernauld branch and left with some gorgeous new perfume. Served by Val who I have made a few purchases with now, really knowledge and homes in on my taste really well! The 20% discount means its hard not to treat yourself!
8 février 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, got great advice from Val and great customer service. Will be back again.
8 février 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady Val was lovely and knew the…
The lady Val was lovely and knew the products she was selling
8 février 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came in today to get perfume for my…
I came in today to get perfume for my mums birthday. I was clueless and the 2 workers - Norma and Jackie I believe - were great help! Helped me pick the best option for my mum as well as wrapped it all up with a happy birthday for her!! Great experience will definitely be back
6 février 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angela and Norma
Angela and Norma very helpful and very friendly - will definitely be back
18 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The two ladies were fantastic and very…
The two ladies were fantastic and very helpful and approachable. Cumbernauld town centre store!
31 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just wanted to say a huge thank you to…
Just wanted to say a huge thank you to Donna for serving me she was so helpful , friendly and knowledgeable about your products and asked what type of fragrance/scent I like , this helped me to narrow down my choices ,thanks again x
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Val today who was so helpful
Served by Val today who was so helpful. Listened to my preferences and sold me perfumes that were spot on xx
17 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We got what we asked for and when the…
We got what we asked for and when the last item wasn't,in stock it was ordered on line.
18 décembre 2025
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
The girl that served me was very…
The girl that served me was very pleasant couldn’t be more helpful she ordered my perfume for me as I am useless at doing it
Perfume was delivered to shop I collected it so easy. I find all the girls happy to help.
6 décembre 2025
Réponse de The Perfume Shop - Cumbernauld 179
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Went in to purchase some Christmas…
Went in to purchase some Christmas gifts for my family and Val the assisted helped me from start to finish. Listened to my requirements and made a large Putchase of gifts. Thanks to Val a valued memeber of your team
30 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
I had to ask for a refund
I had to ask for a refund. Not your fault but mine. I ordered on line and the staff were great in the store and arranged my refund. I know where to shop in the future. Price was fab too and delivery brilliant.
22 novembre 2025
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.