Norma helped me today at the Cumbernauld Perfume Shop. I was buying an aftershave for my husbands birthday. She was lovely and friendly, very patient and informative about the different aftershaves... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Val was very friendly and super helpful, she helped me choose something for my partner’s birthday while also ensuring good value of money was spent. Fabulous service :)
L'entreprise a répondu
Both Angela and leanne were very helpful knowledgeable with all the up to date fragrances,we left feeling very satisfied with the right choices of both aftershave and perfumes purchased for us. Thanks... Voir plus
L'entreprise a répondu
Lee Anne was very friendly and kind.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, Royaume-Uni
4,9
Excellent
199 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Was served by Val
Was served by Val, amazing service got more than i came there for but wont regret it.
26 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Great customer services got it by Val…
Great customer services got it by Val today!
26 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Amazing customer Service from Val
Amazing customer Service from Val! Very helping and fore-coming, would highly recommend The Perfume Shop 💯
26 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
We appreciate you taking the time to leave us such a great review. We are so happy to hear that you had a wonderful experience and found our service helpful.
Kind regards,
Jasmyn
The Perfume Shop
Lovely customer service from Val
Lovely customer service from val. Extremely helpful, friendly. Came away happy.
25 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Val is so helpful
My husband can’t resist wandering in to see if Val can find any offers for him , we think she’s very helpful and always asks how I’m doing … great service
22 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Val took so much time to help me choose…
Val took so much time to help me choose and I didn’t feel pressured into anything! Ended up with 2 beautiful perfumes and wonderful customer service
18 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Brilliant Shopping Experience
Needed a number of gifts for a few birthdays and decided to visit The Perfume Shop in Cumbernauld. Great shopping experience and the lovely Janet could not have been more helpful. Got a few wee free samples, a wee bit of a discount and everything was nicely wrapped and finished off with a customised ribbon. Absolutely Brilliant and I said to Janet I would be back when I'm doing my Christmas shopping, Great, If you're looking for Perfumes and Aftershaves this is the place to go and Janet is so so nice, A BIG THANKS, Regards, John.
13 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Val was very very friendly and couldn't…
Val was very very friendly and couldn't be any more helpful!
9 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Excellent service
Excellent service. Very helpful in making the right choice. Can’t thank the staff enough.
7 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Jackie was so helpful and a pleasure to…
Jackie was so helpful and a pleasure to be served by. One happy customer x
2 août 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Today we had the pleasure of Norma &…
Today we had the pleasure of Norma & Jackie helping to pick out a gift for my sisters 30th. Fantastic service. Nothing was too much. Thanks again!
31 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Val was so lovely and welcoming
Val was so lovely and welcoming. Explained the differences in prices and was lovely enough to give guidance. Great shopping experience.
28 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Wonderful personalised service!
28 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Val was very helpful and very attentive…
Val was very helpful and very attentive sortes us out for the wedding venue we are going to tonight
27 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Served by James & Janet today such a…
Served by James & Janet today such a lovely pair, very friendly and bubbly.
They had great recommendations walked away with beautiful fragrances.
Loved their chat and banter. Made mine and my husbands day 💕
26 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Staff where amazing
Staff where amazing. James was absolutely fantastic service and help in choice was fantastic. Janet was absolutely amazing aswell. Came in for 1 bottle off aftershave and walked out with 2. Credit to the company.
26 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Excellent service
Initially went to browse the sale items in the Cumbernauld store but ended up buying everyone’s Xmas perfumes and aftershaves at a fantastic saving on retail pricing. Janet and Angela were very knowledgable and made the experience worth the visit. Excellent service all around and wouldn’t hesitate using the store again. Both were ultimate professionals.
23 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Jackie was amazing
Jackie was amazing. She helped me get the aftershave i wanted and the best deal to get. She was very helpful and her customer service was amazing. Norma was also really helpful and helpful. Both ladies made the experience great
22 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
OOR JANET
janet went above and beyond herself. and my experience was made 10 times better. really helpful as i didn’t have a points card and helped my step by step set one up and show me how to put the card onto my phone. nicest saleswoman i’ve ever met
20 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.