The Perfume Shop - Hull 52 Avis 

53
TrustScore 4.5 sur 5

4,7

Unit 38, Princes Quay Shopping Centre, HU1 2PQ KINGSTON-UPON-HULL, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Oliver!!! You made my day 😊 Yes you're in sales, of course it's your job and you're very good at it - as I ended up buying my own birthday present a month early instead of just pricing it up 😂😂😂... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just want to say a huge THANKYOU😊to 🙏🏽xKelly & Chloe $ x🙏🏽 Absolutely lovely girls was so stressed yesterday, but the put me a gift together & was soo so helpful… thankyou so much! Definitely b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chloe and Kelly made our shopping experience so pleasant..both ladies so pleasant and polite and nothing was too much trouble..excellent knowledge on new fragrances and went above and beyond to help

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love the fact that you added extra little perfumes for me to try and I just love that very thoughtful and my surprise gift bag … I love it , highly recommend the perfume shop to my friends and famil... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 38, Princes Quay Shopping Centre, HU1 2PQ, KINGSTON-UPON-HULL, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

53 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(53)

33 928 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had a lovely experience

3 décembre 2025
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Bought moschino 2 Toy bubble gum

Bought moschino 2 Toy bubble gum. Quality packaging in great condition. Couldn’t be happier with price for a 100ml bottle. She was ecstatic for her birthday gift so happy days all around.

24 novembre 2025
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Noté 5 sur 5 étoiles

Excellent service

From the minute I stepped inside the shop the staff were super helpful. Answered my questions, helped me decide which fragrance and gift wrapped it for free. Also helped order me a fragrance (that wasn't in stock) and had it delivered to my home address.

30 novembre 2025
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Noté 2 sur 5 étoiles

Scruffy, unhelpful, oversell.

Princess Quay Hull. Poor customer service from the chap who served me. Looked like he had been dragged through an edge backwards. I should have told him to keep the stuff, but needed urgently as I leave the country in the next couple of days and last minute shopping for Christmas. Asked if i wanted item gift wrapping. I declined. What really got my goat is the 10P bag charge. I had bags in my pocket and could have carried the item without a bag. Yes it's a paper bag, but still not environmentally friendly.

25 novembre 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

We appreciate you sharing your experience. We're sorry to hear that the service and bag charge impacted your shopping, especially with your upcoming travel. If you need any help with our services, please let us know via email.

The Perfume Shop

Noté 5 sur 5 étoiles

Great customer service , great selection and great prices

Assistant was very polite and helpful
explained what was in the different gift sets and explained the difference between eau de toilette and parfum. One of the sets I wanted wasn't in stock so she ordered it for me . ( which arrived in just a couple of days)

7 novembre 2025
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Helpful and professional

Helpful and professional

30 octobre 2025
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Excellent customer service

28 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Arrived in 3 days that was great price…

Arrived in 3 days that was great price was great to love weekly desls

22 août 2025
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Very friendly staff the man who served…

Very friendly staff the man who served me was called oliver

26 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Just been served by Sana

Just been served by Sana, she is a credit to the company, always smiling and lovely

23 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Just been served by sana

Just been served by sana
Great customer service very knowledgeable definitely be back

23 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Oliver was brilliant such great help

Oliver was brilliant, great advice and helped me found my signature sent.

23 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff

22 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

amazing customer service from Oliver…

amazing customer service from Oliver and Chloe will come again

22 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Staff was amazing

Staff was amazing, friendly and efficient. Fantastic place.

20 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Great service

Great service , members of staff were very helpful and polite

16 août 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.

The Perfume Shop

Noté 5 sur 5 étoiles

Really friendly had them getting all…

Really friendly had them getting all testers for me

31 juillet 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

Great service

3 juillet 2025
Avis spontané
Logo de The Perfume Shop - Hull 52

Réponse de The Perfume Shop - Hull 52

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

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