I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... Voir plus
L'entreprise a répondu
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
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I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... Voir plus
L'entreprise a répondu
Visited The Perfume Shop at Merry Hill this evening with my wife. We were served by Georgia and Steph who were really patient, professional and knowledgeable about all products we were lo... Voir plus
L'entreprise a répondu
Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... Voir plus
L'entreprise a répondu
Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Royaume-Uni
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Wonderful service from Joanne and Moira. Nothing was too much trouble. Friendly and courteous and great knowledge too.

Réponse de The Perfume Shop - Merry Hill 261
Have never had an issue with products and staff are always super friendly. Great customer service also.

Réponse de The Perfume Shop - Merry Hill 261
Abby & Karen were soooooo helpfull, I really had not much idea of which product to purchase, they were both excellent with their advice, thanks Ladies.

Réponse de The Perfume Shop - Merry Hill 261
Went out of their way to help us and were very friendly and knowledgable.

Réponse de The Perfume Shop - Merry Hill 261
Brilliant service from a lovley professional lady named joanne, helped pick a really nice aftershave for a 18th gift for our son. Will be returning to this particular store frequently for our fragrances in the future.

Réponse de The Perfume Shop - Merry Hill 261
Excellent service from Joanne very helpful and explaining perfumes.

Réponse de The Perfume Shop - Merry Hill 261
All the Ladies in the shop were very welcoming and helpful.
Very helpful with picking out something unique or just that thing you were looking for

Réponse de The Perfume Shop - Merry Hill 261
Excellent customer service from the perfume shop especially Karen .

Réponse de The Perfume Shop - Merry Hill 261
Called into the upper store in merry hill on Saturday and was greeted by a lovely helpful lady whose name was Steph. She was very customer friendly and nothing as too much trouble. Fabulous experience and I will return

Réponse de The Perfume Shop - Merry Hill 261
Helen Sarah Sophia were extremely helpful. Nothing was too much trouble. Considering the heat they all had big smiles on their faces, thank you ladies!

Réponse de The Perfume Shop - Merry Hill 261
We were well looked after by Abby today in Merry Hill store.
Very professional, helpful and patient.
Gift wrapped our purchase and was very personable.
Will definitely come back to this store.
Thank you Abby

Réponse de The Perfume Shop - Merry Hill 261
Abby was amazing, she is very knowledgable and gave us lots of time to pick the right fragrance.
A really lovely girl, professional and her customer service is outstanding!! Thank you Abby!!

Réponse de The Perfume Shop - Merry Hill 261

Réponse de The Perfume Shop - Merry Hill 261
Mira was absolutely brilliant her customer service was brilliant she went above and beyond. Thank you.

Réponse de The Perfume Shop - Merry Hill 261
Abby was fantastic spoke to us like humans was an absolute diamond definitely a credit to the team

Réponse de The Perfume Shop - Merry Hill 261
Abbey was really helpful.
Customer service was excellent a credit to the company

Réponse de The Perfume Shop - Merry Hill 261
Great service,Abby was pleasant and really helpful in helping me make a purchase!

Réponse de The Perfume Shop - Merry Hill 261
very good service from all staff especially joanne showing me lots of different fragrances and best deals to get

Réponse de The Perfume Shop - Merry Hill 261
The staff were exceptionally helpful and efficient and I couldn't have asked for better service. They were a credit to your organisation.

Réponse de The Perfume Shop - Merry Hill 261
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