Had a fantastic experience at the store today with Isla and Melissa. They were both so helpful and kind throughout my process of getting a gift for Father’s Day. They both put so much effort into the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ayesha Khan provided excellent service during my visit to The Perfume Shop. She was welcoming, attentive, and took the time to recommend fragrances based on what I was looking for. Her product knowled... Voir plus
L'entreprise a répondu
I visited the perfume shop at the metrocentre and was served by Ayesha and Melissa. They were both so patient with me when I was trying to decide what to buy. I came out with so many bargains and free... Voir plus
L'entreprise a répondu
I visited the Perfume Shop at the Metrocentre and spent around 30 minutes trying to decide which perfume to buy. Melissa and Olivia were both incredibly helpful, patient, and knowledgeable throughou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Royaume-Uni
4,9
Excellent
122 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Last was absolutely wonderful so…
Last was absolutely wonderful so helpful , I suffer from mental health and find it very hard to go into shops , the whole experience was made so much easier , she was helpful and welcoming wish all shops had staff like her
29 juin 2026
Avis spontané
Superb prices and service
Superb prices and service. Thank you Mr Caiden very good adviser and seller
28 juin 2026
Avis spontané
Great service from Olivia & Melissa
Great service from Olivia & Melissa, knew all the latest scents and best matches
28 juin 2026
Avis spontané
Aabs was ready to assist till we got…
Aabs was ready to assist till we got our perfect scents.
27 juin 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Fabulous service from Olivia
Fabulous service from Olivia. Really helpful. Helped me find the perfume I couldn’t think of and was 20% off. Thank you Olivia :)
24 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lauren and Olivia were fantastic 5 star…
Lauren and Olivia were fantastic 5 star service will be back soon !
24 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Olivia and Lauren…
Amazing service from Olivia and Lauren xxxx
24 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ayesha who served me was very polite…
Ayesha who served me was very polite and friendly and helped me pick out the perfect gift. Both staff members in the store created the positive vibes. Get yourself to this store!
23 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lovely girl who served me and my…
The lovely girl who served me and my son at the metro centre whos name is Kiana was very attentive and helpful with us sniff testing the excellent cologne's on offer today
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a fantastic experience at the store…
Had a fantastic experience at the store today with Isla and Melissa. They were both so helpful and kind throughout my process of getting a gift for Father’s Day. They both put so much effort into the gift packaging.
18 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent friendly service from Gabs!
Excellent friendly service from Gabs!! Very helpful
17 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ayesha Khan provided excellent service…
Ayesha Khan provided excellent service during my visit to The Perfume Shop. She was welcoming, attentive, and took the time to recommend fragrances based on what I was looking for. Her product knowledge and friendly attitude made the experience enjoyable, and I left with a perfume that I really love. Thank you, Ayesha, for all your help.
16 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Melissa he did a wonderful job thank…
Melissa did a wonderful job thank you he is number 1 .5 stars very respectful thank you
Marius.
15 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Ayesia
Visited today with my husband, i was looking for something new. We were served by Ayesia. Nothing was too much hassle and all the smells she handed me were amazing abd u eventually found a new fav!
Ayesia was so patient, well spoken and very polite.
Thank you
13 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I would like to thank Ayesha for her…
I would like to thank Ayesha for her amazing service and help. she is lovely she was calm and patient. cheers to her.
13 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ayesha was very professional
Ayesha was very professional, patient, friendly and helped me choose the right perfume for my friends. I am very pleased with the service and support she provided !
13 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful
Really helpful, not pushy and gave ideas for others. Lots of free samples too
12 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience today with Olivia and…
Great experience today with Olivia and Gabs, amazing customer service really happy with our purchases too
12 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Olivia & Kiana
Today I was served by two lovely ladies, Olivia and Kiana. The girls were very welcoming, with big smiles on their faces. Both took the time to help us find what we needed and helped us sign up to the rewards card. We had a very pleasant visit, and will be back!
11 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia helped me pick out a new…
Olivia helped me pick out a new fragrance today, she was very patient and helpful
11 juin 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.