Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
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Lisez les avis des autres
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Voir plus
L'entreprise a répondu
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... Voir plus
L'entreprise a répondu
Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the disc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Royaume-Uni
4,9
Excellent
146 avis
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Served by a lovely young lady called…
Served by a lovely young lady called Kiana.
I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully wrapped and personalised.
She is an absolute credit to your company and because of her I would certainly return to make future purchases with The Perfume Shop.
12 août 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service and extremely helpful…
Excellent service and extremely helpful from the assistant called Ayesha at the metro centre...
Thank you
4 août 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very lovely stuff and very helpful…
Very lovely stuff and very helpful AYESHA AND ALEX
4 août 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Beth and Caiden were so helpful!
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful and friendly. They helped us both pick a new scent which we love and gave lots of advice.
3 août 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I visited the perfume shop today to…
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to gift wrap it so I can open it on my wedding morning, which was such a thoughtful touch.
Thank you so much, Beth, for making the experience so special! I can’t wait to wear my new perfume on my wedding day. 💕
3 août 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing Staff & Lovely Service
Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the discounts available and made sure I got exactly what I needed. 10/10 service✨
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Outstanding service by gabs x really…
Outstanding service by gabs x really understanding nothing was a bother we came away happy customers 10 out of 10 thank you
28 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Olivia looked after us
Olivia looked after us, very friendly and helpful. Delightful with the service! Excellent advice and recommendations
20 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sells perfume
Sells perfume. Good variety. Ayesha, the sales person was quite helpful.
23 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
melissa and girl working with her was…
melissa and girl working with her was amazing, went to buy a birthday gift and didnt have a clue, finally chose the ysl mens, changed my mind about 10 times and their patience was amazing
20 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
10/10 for Isla
10/10 for Isla. I went in knowing what I wanted... or so I thought. After changing my mind about 47 times, she somehow stayed patient, knew exactly what she was talking about, and helped me pick the perfect aftershaves. She deserves a medal for putting up with indecisive customers like me! If you're buying a fragrance, ask for Isla you'll be in safe hands.
19 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Visited the perfume shop today for my…
Visited the perfume shop today for my wedding scents (his & hers) the lovely Isla went above and beyond for me and made the whole thing a breeze. Customer service is at a million % absolute credit to the shop
19 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ayesha was very friendly
Ayesha was very friendly, polite & professional. Excellent customer service!
14 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service was amazing very kind
The service was amazing very kind worker called Ayesha very very kind deserves a raise if possible
10 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by Ayesha!
10 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
excellent costumer service,Gabs heleped…
excellent costumer service,Gabs heleped me find the right perfume for me ❤️
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kana was very helpful and knowledgeable…
Kana was very helpful and knowledgeable
Great service
Thankyou
3 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and friendly staff
Great service and friendly staff. Always great deals and welcoming. Melissa was amazing.
3 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Metro 140
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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