The Perfume Shop - Metro 140 Avis 

146
TrustScore 5 sur 5

4,9

Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the disc... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(146)

35 106 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kiana in the metro was so helpful

Kiana in the metrocentre helped me choose an aftershave for a 21 year old she was very pleasant and offered me lots of options
Thank you
Christine

2 juillet 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lauren the server was very helpful in…

Lauren the server was very helpful in finding the right perfume and even when we bought the wrong perfume was able to help us quickly sort the mistake out the service and staff are excellent

2 juillet 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Dior

Was helped by Gabs, very knowledgeable, helpful and patient!

2 juillet 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Last was absolutely wonderful so…

Last was absolutely wonderful so helpful , I suffer from mental health and find it very hard to go into shops , the whole experience was made so much easier , she was helpful and welcoming wish all shops had staff like her

29 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Superb prices and service

Superb prices and service. Thank you Mr Caiden very good adviser and seller

28 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great service from Olivia & Melissa

Great service from Olivia & Melissa, knew all the latest scents and best matches

28 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Aabs was ready to assist till we got…

Aabs was ready to assist till we got our perfect scents.

27 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Fabulous service from Olivia

Fabulous service from Olivia. Really helpful. Helped me find the perfume I couldn’t think of and was 20% off. Thank you Olivia :)

24 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lauren and Olivia were fantastic 5 star…

Lauren and Olivia were fantastic 5 star service will be back soon !

24 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amazing service from Olivia and Lauren…

Amazing service from Olivia and Lauren xxxx

24 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ayesha who served me was very polite…

Ayesha who served me was very polite and friendly and helped me pick out the perfect gift. Both staff members in the store created the positive vibes. Get yourself to this store!

23 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The lovely girl who served me and my…

The lovely girl who served me and my son at the metro centre whos name is Kiana was very attentive and helpful with us sniff testing the excellent cologne's on offer today

19 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Had a fantastic experience at the store…

Had a fantastic experience at the store today with Isla and Melissa. They were both so helpful and kind throughout my process of getting a gift for Father’s Day. They both put so much effort into the gift packaging.

18 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ayesha Khan provided excellent service…

Ayesha Khan provided excellent service during my visit to The Perfume Shop. She was welcoming, attentive, and took the time to recommend fragrances based on what I was looking for. Her product knowledge and friendly attitude made the experience enjoyable, and I left with a perfume that I really love. Thank you, Ayesha, for all your help.

16 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Melissa he did a wonderful job thank…

Melissa did a wonderful job thank you he is number 1 .5 stars very respectful thank you
Marius.

15 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Served by Ayesia

Visited today with my husband, i was looking for something new. We were served by Ayesia. Nothing was too much hassle and all the smells she handed me were amazing abd u eventually found a new fav!
Ayesia was so patient, well spoken and very polite.

Thank you

13 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I would like to thank Ayesha for her…

I would like to thank Ayesha for her amazing service and help. she is lovely she was calm and patient. cheers to her.

13 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ayesha was very professional

Ayesha was very professional, patient, friendly and helped me choose the right perfume for my friends. I am very pleased with the service and support she provided !

13 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Really helpful

Really helpful, not pushy and gave ideas for others. Lots of free samples too

12 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great experience today with Olivia and…

Great experience today with Olivia and Gabs, amazing customer service really happy with our purchases too

12 juin 2026
Avis spontané
Logo de The Perfume Shop - Metro 140

Réponse de The Perfume Shop - Metro 140

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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