Steph, in Northampton was not only lovely, personable and helpful but helped me to create a special moment with the personalised ribbon for my daughter’s 18th birthday. The perfume was a present but... Voir plus
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Établissement
Changer d'établissement27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB
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Lisez les avis des autres
Excellent service and genuinely lovely Ayush at Northampton branch! We had such a warm and welcoming experience. He wasn’t just another salesperson trying to make a sale — he was genuinely helpfu... Voir plus
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I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... Voir plus
L'entreprise a répondu
I was served by Steph and she helped me pick out the perfect scent for my step dad and also gave us some samples to take home, lovely experience.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, Royaume-Uni
4,8
Excellent
72 avis
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Wanted to say Holly made my experience…
Wanted to say Holly made my experience 10/10 she was so lovely and genuine to speak to. She recommended a lot of gorgeous smelling perfumes which made my journey better as I am so indecisive! Let me not forget how smiley she was too! Great job girly!! Hope you get the raise you deserve!! Xx
25 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I visited the branch in Northampton…
I visited the branch in Northampton inside the grovesnor centre and I was served by ayesh and I think lillian was the lovely ladies name so sorry I forgot but they were both so helpful. Even when I was looking for a specific item they were both amazing to help me straight away and nothing was too much. The staff here are always amazing
24 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Beautiful advent calendars…
Beautiful advent calendars in a reusable box, price is excellent!! Great Xmas present 🎁
15 octobre 2025
Réponse de The Perfume Shop - Northampton 227
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
What a superb customer service provided…
What a superb customer service provided by Leanne at the Northampton Grosvenor Shopping Centre. Absolute world class service. Thanks Leanne.
18 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Very helpful Leanne
Leanne from the Perfume shop in Northampton helped me by listening to what fragrance I was looking for , giving me four suggestions and letting me go away and see how the fragrances developed. I then made a choice. So pleased...would highly recommend.
9 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Réponse de The Perfume Shop - Northampton 227
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Steph was fabulous
Steph was fabulous! Helped with my refill and was super friendly. Service with a smile at the Northampton branch.
😊
23 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Best service ever
My mum, Nan and I were helped by Sabeel and Steph at the Northampton store! They were so professional and they were very helpful! 5 stars all round and I would definitely be back
18 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Amazing customer service
I visited the perfume shop in Northampton today and was served by Leanne and Steph, I was unsure what kind of fragrance i was looking for but they took there time to help explain each perfume to me and we found the one that i loved. Ive travelled from wales to visit family and the customer service was outstanding so much better than the Cardiff branch, I will definitely be returning for my Christmas presents this Christmas!!
2 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Very nice and helpful serviceBest service!!!
Very nice and helpful service. Great patience and professionalism. Thank you Steph Lauren ( Northampton )
29 juin 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
We were served by a nice lady called…
We were served by a nice lady called Steph today and she was very helpful and provided a good customer experience for us. Will definitely be shopping here again.
29 juin 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
Great Quality and Packaging!
I recently purchased a perfume from The Perfume Shop, and I was very pleased with my experience. The quality of the perfume exceeded my expectations, and the packaging was elegant and well-designed. It made for a delightful unboxing experience. I highly recommend this shop for anyone looking for quality fragrances!
14 juin 2025
Réponse de The Perfume Shop - Northampton 227
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
Great staff
I had a great experience in the Northampton store, Ayush was super helpful in helping me decide which perfume would be best as a gift. Overall the customer service was perfect, I’d recommend!
15 juin 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Thank you for your kind words!
The Perfume Shop
Excellent service
I recently bought a perfume and I was served by Sabeel at the perfume shop Northampton.He was very patient and calm . Really impressed with his customer service.
11 juin 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Your shipping is very fast and packing…
Your shipping is very fast and packing is also very good. I got 4 sample perfumes
Thank you. I will purchase again
23 mai 2025
Réponse de The Perfume Shop - Northampton 227
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
QUALITY
the perfume was exactly what it said perfect and long lasting at a very affordable price and the bag that came with it was perfectly packed same with the bottle great place to buy from.
27 avril 2025
Réponse de The Perfume Shop - Northampton 227
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Northampton 227
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
My best place to shop perfumes
My best place to shop perfumes. Thank your stars if you ever meet Auush in store, he is an amazing person, I needed a travel pack and wasn’t sure what to get as I didn’t want any heavy bottles, he listened and gave me the best recommendations💯, he went above and beyond,Excellent service, very welcoming and friendly. Always a lovely experience going into the store 💯
17 février 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience at our store. It's fantastic to know that you found our staff to be so helpful and welcoming. We strive to provide our customers with excellent service and we're delighted that you found our staff member to be so attentive and knowledgeable. We appreciate your kind words and hope you'll visit us again soon.
Kind regards,
Jasmyn
Amazing customer support
I had issues with a faulty perfume bottle. I visited Leanne at the Northampton store and received amazing customer support. Leanne was friendly and understanding in relation to the issue and supported me with exchanging the item.
So grateful for the great service you provided and recommended this store.
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your kind review! We're so glad to hear that you received excellent customer support from Leanne at the Northampton store. It's wonderful to know that she was able to help you with your issue and that you had a positive experience. We appreciate you taking the time to share your feedback.
Kind regards,
Jasmyn
Amazing
Leanne was very welcoming and professional and was able to satisfy my curiosity regarding the different fragrances. Will definitely shop here again 😁
15 avril 2025
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
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