Very happy the bottles where not broken 💔 but the box was damaged so l think U might have to make box stronger in future please, l would ordered more from l thought l wouldn't had some samples of... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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Lisez les avis des autres
Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... Voir plus
L'entreprise a répondu
"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank yo... Voir plus
L'entreprise a répondu
Good helpful staff. Very quick delivery!
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Royaume-Uni
4,9
Excellent
319 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had great experience at The perfume…
I had great experience at The perfume shop. Iksha assisted us with our requirements very patiently and got us whatever we need.
Will definitely recommend people to come and shop here.
13 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello Pujayita,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Really good customer service
Really good customer service , Iksha is very good at explaining patiently all the perfumes which I asked .I surely recommend this place
13 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello Srinivas,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Fond memories
Found my old perfume from 20 years ago! Ordered online and received my package within 3 days. Great service.
Thank you.
8 septembre 2026
Réponse de The Perfume Shop - Reading 67
Hello Jax,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Always a great experience at the…
Always a great experience at the Reading Oracle Shop. Iksha was lovely and really helpful the whole time.
12 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hi Luis,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Reading 67
Hello Laiba,
Thank you so much for your lovely feedback about Iqsha. We’re really pleased to hear that she was able to help and that you had a positive experience!
I did notice that the review has been submitted as 1 star if this was selected by mistake, I kindly advise that you are able to amend the star rating directly through Trustpilot.
Thank you so much again for taking the time to recognise Iqsha’s service we really appreciate it.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha was brilliant and super helpful
Iksha was brilliant and super helpful - made the experience of navigating so many scents so easy!
6 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great Service
Iksha was extremely helpful and very apologetic for keeping me waiting even though it was not her fault.
3 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hi Dawn,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Cindy was really patient and helpful…
Cindy was really patient and helpful with me when I was choosing my perfume!
2 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hi Daniel,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Service was amazing thank you to…
Service was amazing thank you to anna-Marie made choosing easy
2 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello Mateusz,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Iksha was very helpful and kind
Iksha was very helpful and kind! I really appreciate her she’s a great asset to the team, keep up the great work!!
1 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Went to the Reading Oracle store and…
Went to the Reading Oracle store and was served by Ramona who was phenomenal in helping me choose!
Would definitely recommend!
1 septembre 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Alexis really provided a very good…
Alexis really provided a very good service. We really liked the selection she provided.
31 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha was very sweet and helpful
Iksha was very sweet and helpful. We had to pick a gift and we just told her what we need and she just helped us pick out the scents we needed. She provided wonderful input and knew exactly what we were looking for! She just made our day! She is very kind and helpful! I was very pleased with her service overall.
30 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service
Brilliant service. Iksha was very patient and understanding. She really knows how to find the perfect scent based on just a simple description. I’m really glad she was there to assist on the day.
29 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha she is patient and kind
Iksha she is patient and
kind she wait for your opinion and she is nice and pretty and she's good at her job
28 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ieksha was very friendly and helpful at…
Ieksha was very friendly and helpful at Reading.
28 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona from reading oracle
Ramona from reading oracle
was very helpful made it very easy for me to decide what I want and she took her time and showed me many different perfumes and was a very lovely person to talk to I always come back and ask for her thank you ramona
28 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was really lovely 🫶🏼
27 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha was very helpful with choosing…
Iksha was very helpful with choosing best perfume for me.
25 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha
Iksha - really good service and gudience by her and very professional...thanks for the best expertise..
23 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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