We came into the perfume shop in silverburn with a particularly complex ask of multiple gift sets for men and women and a specific budget. Face was extremely professional and knowledgeable about the p... Voir plus
L'entreprise a répondu
Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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We came into the perfume shop in silverburn with a particularly complex ask of multiple gift sets for men and women and a specific budget. Face was extremely professional and knowledgeable about the p... Voir plus
L'entreprise a répondu
Nicola the lady who served me and my girlfriend was fantastic the customer service was amazing could not get any better. There should be more people like Nicola in the world with how kind and helpful... Voir plus
L'entreprise a répondu
I can’t read the writing on the back but it was the lady who helped me find the right aftershave for myself. Her service was second to none & she’s the reason I came back to buy the aftershave. Very d... Voir plus
L'entreprise a répondu
Nicola made me and my mum feel very welcome, she was extremely patient and just an all round lovely person. My mum bought some good perfume deals and would definitely come back to the silverburn perfu... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Royaume-Uni
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Janice from the silverburn store was absolutely amazing, great help and suggested a personalised ribbon🙂x

Réponse de The Perfume Shop - Silverburn 249
Nicola the lady who served me and my girlfriend was fantastic the customer service was amazing could not get any better. There should be more people like Nicola in the world with how kind and helpful she was.

Réponse de The Perfume Shop - Silverburn 249
I can’t read the writing on the back but it was the lady who helped me find the right aftershave for myself. Her service was second to none & she’s the reason I came back to buy the aftershave. Very down to earth easy to talk to and lovely woman all round. Couldn’t believe she was just in training. I hope she gets the job because she would be a great asset to the team. All the best.

Réponse de The Perfume Shop - Silverburn 249
Love the products in store. Some great deals. Service in store really good and knowledgeable.

Réponse de The Perfume Shop - Silverburn 249
We came into the perfume shop in silverburn with a particularly complex ask of multiple gift sets for men and women and a specific budget. Face was extremely professional and knowledgeable about the products which would fit our requirements. She offered hampers with additional less expensive items for perfumes we couldn't get gift boxes for and had them all wrapped up and beautifully presented-just what we needed! Thank you again Faye!

Réponse de The Perfume Shop - Silverburn 249
Had a very positive experience in the shop today and had lots of help from Zara picking out a present.

Réponse de The Perfume Shop - Silverburn 249
Went into the perfume shop today and was greeted by Janice. From the first moment she was lovely and incredibly helpful. She spent time with me and helped me find a new daily fragrance I wouldn't have initially bought. 5/5

Réponse de The Perfume Shop - Silverburn 249
I had a great experience with server Janice and her other colleague. They were both very attentive in helping me find a gift for my grans 70th birthday. The ladies were very welcoming and friendly, the staff are a credit to the store. I would like to pass on my thanks.

Réponse de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249
First time in the shop as my 16 year old daughter asked for her upcoming 17th birthday for a signature scent. Jul was very patient and helpful ,listened to all of her wishes and found the perfect perfume for her. On top of that it even came in lovely gift packaging for free. We left the shop with a big smile and a perfect first experience picking her own perfume. Thank you 😊

Réponse de The Perfume Shop - Silverburn 249
Nicola made me and my mum feel very welcome, she was extremely patient and just an all round lovely person. My mum bought some good perfume deals and would definitely come back to the silverburn perfume shop.

Réponse de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249
Nicola from the Silverburn store was very helpful and gave me an insight about all the deals on the fragrances and also help find the ideal fragrance for me. Great customer service.

Réponse de The Perfume Shop - Silverburn 249
Very helpful. Spoke to me as soon as i walked into the shop. Offered to gift wrap my present which was nice. Eilane was very helpful.

Réponse de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249
Price point during sale was good.
However at other times I never find Perfume shop competitive as ALL of these shops that sell perfume charge the same, so nice to see a good offer on their sale! Perfume shop Staff at Silverburn is very helpful.

Réponse de The Perfume Shop - Silverburn 249
Nicola was helpful happy to explain the products I was looking at and spend the time doing so ,

Réponse de The Perfume Shop - Silverburn 249
Nicola was a breathe of fresh air! Personable, knowledgeable and helpful. She is an asset to your shop!

Réponse de The Perfume Shop - Silverburn 249
I had no real clue what I was after. Janice was very patient and let me smell loads of different scents. I was buying for 2 different people with totally different tastes. I walked away with 2 very new but different scents all wrapped beautifully and a wee gift for myself!

Réponse de The Perfume Shop - Silverburn 249
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