Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Voir plus
L'entreprise a répondu
Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Voir plus
L'entreprise a répondu
I was recently went to the perfume shop silverburn to get a fragrance, but I was stuck with which one to buy. Nicola served me and was so welcoming, thorough and helped steer me in the direction of wh... Voir plus
L'entreprise a répondu
I was served by a newstart today, Ellie. She was very helpful, passionate and listened to my brief with patience and interest. I bought Lancome, la vie est belle, vanilla nude and I love it. Wouldn't... Voir plus
L'entreprise a répondu
I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Royaume-Uni
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First time in the shop as my 16 year old daughter asked for her upcoming 17th birthday for a signature scent. Jul was very patient and helpful ,listened to all of her wishes and found the perfect perfume for her. On top of that it even came in lovely gift packaging for free. We left the shop with a big smile and a perfect first experience picking her own perfume. Thank you 😊

Réponse de The Perfume Shop - Silverburn 249
Nicola made me and my mum feel very welcome, she was extremely patient and just an all round lovely person. My mum bought some good perfume deals and would definitely come back to the silverburn perfume shop.

Réponse de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249
Nicola from the Silverburn store was very helpful and gave me an insight about all the deals on the fragrances and also help find the ideal fragrance for me. Great customer service.

Réponse de The Perfume Shop - Silverburn 249
Very helpful. Spoke to me as soon as i walked into the shop. Offered to gift wrap my present which was nice. Eilane was very helpful.

Réponse de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249
Price point during sale was good.
However at other times I never find Perfume shop competitive as ALL of these shops that sell perfume charge the same, so nice to see a good offer on their sale! Perfume shop Staff at Silverburn is very helpful.

Réponse de The Perfume Shop - Silverburn 249
Nicola was helpful happy to explain the products I was looking at and spend the time doing so ,

Réponse de The Perfume Shop - Silverburn 249
Nicola was a breathe of fresh air! Personable, knowledgeable and helpful. She is an asset to your shop!

Réponse de The Perfume Shop - Silverburn 249
I had no real clue what I was after. Janice was very patient and let me smell loads of different scents. I was buying for 2 different people with totally different tastes. I walked away with 2 very new but different scents all wrapped beautifully and a wee gift for myself!

Réponse de The Perfume Shop - Silverburn 249
I had a fantastic experience at The Perfume Shop thanks to Zenib’s outstanding customer service. From the moment I walked in, Zenib was warm, approachable, and genuinely eager to help. She took the time to understand my preferences, patiently guided me through different fragrance options, and offered thoughtful recommendations without being pushy.
I will definitely be returning and highly recommend asking for zenib.

Réponse de The Perfume Shop - Silverburn 249
We went to the store in silverburn and were really impressed by the service given by Jessica. She made us feel very valued as customers.

Réponse de The Perfume Shop - Silverburn 249
Excellent service by Faye.. hoping to return soon.. to buy more from Silverburn perfume store..

Réponse de The Perfume Shop - Silverburn 249
Amazing service today from Jill went above and beyond for me and my partner with a smile on her face! 10/10 thank you! We won’t go anywhere else now for my fragrances ♥️

Réponse de The Perfume Shop - Silverburn 249
The shop assistant Denise
Was really helpful and offered to wrap the perfume 100% customers service

Réponse de The Perfume Shop - Silverburn 249
Visit to the Silverburn Mall ‘the perfume shop’ was amazing. She was kind, friendly, and extremely knowledgeable about perfumes. She helped us choose great scents, showed us excellent deals, and made the whole experience enjoyable. Outstanding customer service — thank you, Christina!

Réponse de The Perfume Shop - Silverburn 249
Rosina let us try various fragrances before we settled for Fame and Love, very informative and helpful.

Réponse de The Perfume Shop - Silverburn 249
Janice and James
Extremely good costumer service and very helpful.

Réponse de The Perfume Shop - Silverburn 249
Denise is Lovley and does amazing wrapping very nice shop! And good discounts

Réponse de The Perfume Shop - Silverburn 249
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