I had a really good experience with Bronia. She was very friendly, welcoming and genuinely helpful throughout . She took the time to show me different fragrances based on what I liked and gave me... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
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Lisez les avis des autres
I went to the Sunderland perume shop today to buy few perfumes and i was dealt by Angel she was absolutely brilliant, very polite, friendly and i loved her personality. Fantastic customer service and... Voir plus
L'entreprise a répondu
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Voir plus
L'entreprise a répondu
Thank you to Liz she's been sooo helpful and she's given us a great deal
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Royaume-Uni
4,9
Excellent
279 avis
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I buy two from from city centre…
I buy two from from city centre sunderland. Is there a lady with name Sharon,she's very nice and polite lady very good behaviour and good manners of customer dealing 👍.
13 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing experience with…
I had an amazing experience with Sharron she helped me pick the perfect gift
13 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience was amazing Sharron was…
My experience was amazing Sharron was great service and helped me pick out a perfume and she made sure I walked away happy, I will definitely be back xx
13 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service today
Great service today , great price thankyou
Served by Justine
10 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angle is at best at the bridges she was…
Angle is at best at the bridges she was so helpful ❤️
10 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angle needs a pay raise very good…
Angle needs a pay raise very good customer service
9 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from angel today
Excellent service from angel today - great interaction , advice and professionalism. Great time spent in the shop helping my son decide on his prom fragrance
9 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from sharron in…
Excellent service from sharron in sunderland today
8 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine very helpful lovely lady
8 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
First, the store smells really nice.
Shawn one the staff is nice and welcoming. He is doing an amazing job
6 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service from Sharron and…
Great Customer Service from Sharron and the team. Would recommend
6 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just been to the perfume shop Sharon…
Just been to the perfume shop Sharon and Justine we so helpful, nothing was a bother to them. Thankyou for making our shopping experience great ☺️
6 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service agsin from Justine
Excellent service agsin from Justine . Justine very willing to help, all round a very pleaant exoerience at The Perfume Shop.
6 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer experience from…
Amazing customer experience from Justine, second to none. Upsold me on multiple products with excellent service and knowledge.
5 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was friendly polite and…
Justine was friendly polite and excellent customer service 5 stars
4 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in today looking for my way for my…
Went in today looking for my way for my partner and shaun was amazing helped me straight away amazing customer service. Thank you
4 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came to the shop today and had a good…
I came to the shop today and had a good experience thanks to Sharon for the professional and friendly service
3 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sharon was spot on sorted me out
Sharon was spot on sorted me out, knows what she’s talking about. 😀
3 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Sunderland store 02/05/26
Visited the Sunderland store 02/05/26. Justine greeted us and was really friendly and helpful and told us about the offer they had in store. I managed to get my every day perfume and my ‘for best’ perfume. Shout out to Sean as well for picking a lovely free gift for me haha.
2 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always friendly helpful staff go above…
Always friendly helpful staff go above and beyond to help and offer advice. Justine is a credit to the team.
2 mai 2026
Avis spontané
Réponse de The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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