Moyo was really nice to me,even when I was indecisive of what fragrance to go with,she was patient with me,Thank you Moyo,I am sure coming back because of you You.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB
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Lisez les avis des autres
Sometimes as a non-passing trans woman, I get treated differently to other women. When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, an... Voir plus
L'entreprise a répondu
Me and my mum were helped by the lovely Scarlett, she was super kind, helpful, knowledgeable, approachable; excellent customer service! Thank you :)
L'entreprise a répondu
We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the ve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, Royaume-Uni
4,7
Excellent
123 avis
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My husband bought me perfume online and…
My husband bought me perfume online and when sprayed the scent disappeared within minutes! We won't be buying online again!
25 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello Jackie,
Thank you for taking the time to leave your feedback, and I am sorry to hear that you were disappointed with your fragrance.
I completely understand how frustrating this must be, especially when the scent doesn’t last as you expected. Fragrance longevity can vary depending on factors such as skin type, environment and the fragrance concentration, but I appreciate this is not the experience you were hoping for.
For future purchases, you may find it helpful to visit one of our 207 stores, where our perfume experts can assist you in finding a fragrance that suits your preferences and has the longevity you’re looking for. You can find your nearest store here:
https://www.theperfumeshop.com/store-finder
We are very sorry again for the disappointment caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The Trinity perfume shop staff are…
The Trinity perfume shop staff are Amazing all helping you out . The girls call Jodie & Scarlett .. Great 👍
28 mars 2026
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Jodie and this was…
I was served by Jodie and this was probably my best ever experience in Perfume shop. She was really sweet and patient and I left the shop so happy and giggly
13 mars 2026
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent store!
After having poor customer service in the Superdrug branch I thought I would give the Trinity one a go and I’m so glad I did. Tom went above and beyond. He was fun and helped me find exactly what I was after!
10 mars 2026
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went last month to the Leeds trinity…
I went to the Leeds trinity branch and i had the most fun interaction with excellent customer service. The lady who helped me was called Jodie she was amazing took her time to understand what i was looking for and what i iked to help choose my purchases
There was another assistant called Scarlet who also was so lovely
Definitely look forward to see them again when i next visit the store!
5 février 2026
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service we received from…
The customer service we received from the man who served us was brilliant
17 février 2026
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly as usual
Friendly as usual, took me about a year to find the new location though, wish it was still in the same location next to where I work, which was opposite boots.
12 février 2026
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The fantastic customer service
The fantastic customer service. I was served by Jody who was very friendly, helpful and had great product knowledge. I found the perfect gift for my daughters birthday. They offered a gift wrapping service and I got a personalised message on a ribbon. I will definitely shop there again. A big thanks to Jody please give her a pay rise. She deserves one.
14 février 2026
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good deals to be had..
Brilliant offer on a Jean Paul Gaultier perfume I’d never tried - La Belle Paradise Garden. Basically around half the price it should be. I went in store at Trinity Leeds, to smell it, it’s a lovely fresh perfume. The guy who assisted me was very helpful and arranged for the perfume to be delivered to my house. It literally arrived a few days later. He also introduced me to the new Divine Couture perfume which I’ve fallen in love with. That is now on my list as a Mothers Day present!
9 février 2026
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jodie was really good with choosing us…
Jodie was really good with choosing us the right perfume for my friend would definitely recommend, will come back
5 février 2026
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jordi I hope I’m spelling her name…
Jordi I hope I’m spelling her name right
She was amazing I love how easy she was going on me I did took quite awhile to decide what I’m gonna get but she helped me so much
Amazing customer service lovely people ❤️
24 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered an item online and was missing on store collection
I ordered an item online and received an email confirming it was ready for collection. When I arrived in store, I informed the sales advisor, who then went away to locate my order. I was left waiting for over 30 minutes with very little communication or updates. Eventually, I was told that my package could not be found. When I explained that I did not want a refund, there was still no explanation for what had happened, no apology for the inconvenience, and no information provided about what the next steps would be. I was simply issued a refund anyway. Overall, this was a very disappointing experience due to poor communication and lack of customer care.
19 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hi,
We regret to learn about your disappointing collection experience. We apologise for the lack of communication and the inconvenience caused by the missing order. We'll use your comments to improve our service. Thank you for your feedback.
The Perfume Shop
I have been buying from your shops for…
I have been buying from your shops for a long time and i am always happy with everything i purchase from you if its online or in shop itself
9 décembre 2025
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Will was great
Will was so very helpful and charming when we visited the perfume shop in leeds trinity today. what a treat to be helped by such a classy young man
10 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
I had such a great experience at the…
I had such a great experience at the perfume shop thanks to Jodie and Maleehah! I told them a bit about my mum and dad their ages and the kinds of scents they like and they helped me pick out the perfect perfumes for both of them. They gave really helpful advice on the best options for value and quality, and even wrapped the gifts beautifully. Super friendly, knowledgeable, and patient couldn’t have asked for better service. Highly recommend!
31 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Easy online purchases
Easy online purchases, easy tracking for delivery and on time delivery
6 octobre 2025
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
The staff
The staff. In the trinity store in Leeds. Jodie and Ellie were extremely helpful. Very patient whilst helping me with my purchase of travel perfumes for my daughter. Knowledgeable and polite and welcoming.
7 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
I was served by Jodie today and she was…
I was served by Jodie today and she was so helpful and informative. She always goes above and beyond with her service. Thank you Jodie 😊
2 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
I was so happy to be at perfume shop …
I was so happy to be at perfume shop Trinity Leeds today. The customer service provider (Julia) is a brilliant and organised/ oriented lady. She took her time to explain everything to us.. Julia,you deserve to be promoted.... your kind gesture is top notch....
30 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
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