Ordered a paddle from the easy to use site and paddle was delivered as promised. What was truly outstanding was how it was packaged - absolutely fantastic and in a manner that ensured the paddle could... Voir plus
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Contacted them over an issue and they reassured me that should the issue worsen they would assist me anyway they can. They also issued a partial refund off there own back as a gesture. Truly decent... Voir plus
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The Pickleball Store provides excellent customer service. On the one occasion I asked for guidance, the response was immediate and very helpful. They offer a wide range of products, the online orderin... Voir plus
L'entreprise a répondu
Great experience with the pickleball store. The packaging was excellent, and my order arrived much faster than I expected. I had a minor issue with my order, but Lloyd responded quickly and resolved... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Coordonnées de contact
Unit 130, PO30 1DF, Newport, Royaume-Uni
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4,9
Excellent
613 avis
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Réponse de The Pickleball Store
Thank you so much for the lovely review, we really appreciate your support and custom!
wholeheartedly recommended
great, knowledgeable, friendly, customer, orientated service.
we wholeheartedly recommend.
17 octobre 2025
Réponse de The Pickleball Store
Thank you so much for your kind comments, feedback like this genuinely means a lot to our small team!
Excellent customer service
I asked if they could speed up a delivery for me as I wanted the item before a tournament, and they did exactly that! Great customer service from Lloyd.
24 octobre 2025
Réponse de The Pickleball Store
Thank you so much for your kind review. We're so glad we were able to get your item to you before your tournament. We really appreciate your support!
Pro XR 13mm paddle
Purchased the pro XR 13mm paddle and it is great. The communication between me and the seller was great. It arrived very quickly and was beautifully packed. Thx
15 octobre 2025
Réponse de The Pickleball Store
Feedback like this honestly means a lot to our small team! Thank you for the support and enjoy your paddle!
Réponse de The Pickleball Store
Thank you so much for the kind review, we're delighted to hear that you were pleased with the service and your purchases. We really appreciate you choosing us!
Kitchen Blockers pricey but they work for me!
Kitchen Blockers bought from The Pickleball Store are a bit pricey but have certainly given me peace of mind.
Was concerned about lenses steaming up during play, no problem now. Vision is great!
They arrived within a couple of days, great service!
21 octobre 2025
Réponse de The Pickleball Store
Thank you for taking the time to leave this review - we are delighted to hear that you are enjoying your Kitchen Blockers and were happy with the service and delivery time. We really appreciate the support!
Great paddle from them but it would be…
Great paddle from them but it would be good to offer an expedited shipping option/next day delivery option. Even for an extra fee is would be a better service when spending almost £300 on a paddle
21 octobre 2025
Réponse de The Pickleball Store
Thank you so much for your feedback and support! We understand how useful an expedited or next-day delivery option would be. Please don't hesitate to contact us directly if you ever need quicker delivery and we'll always do our best to help and accommodate. We really appreciate you taking the time to leave your review!
Réponse de The Pickleball Store
Thank you for taking the time to leave this review! We are delighted to hear you were happy with the choices, price and speedy delivery. Happy Pickling!
Great experience and no issue to…
Great experience and no issue to report. Delievery was quick and easy. The paddle is great. No complaints.
30 août 2025
Réponse de The Pickleball Store
Thank you so much for taking the time to leave this feedback - we really appreciate the support! We are thrilled to hear delivery was quick and you were pleased with the service and your new paddle, enjoy!
Good knowledge and advice over the…
Good knowledge and advice over the phone prior to placing order
10 octobre 2025
Réponse de The Pickleball Store
Thank you so much for taking the time to leave this review, we really appreciate the support! We are delighted to hear that we were able to help advise you. Looking forward to helping you again soon!
Pickleball paddle…
Pick a paddle and it arrived a couple of days ago later. Excellent service.
14 octobre 2025
Réponse de The Pickleball Store
We really appreciate you taking the time to share this review - we are delighted to hear you were happy with the service you received. Thanks for the support!
If I could give 6 stars I would
If I could give 6 stars I would!
Nothing is too much for Lloyd and team, thank you for your support in helping the county trials!
13 octobre 2025
Réponse de The Pickleball Store
Wow thank you for your kind words! Your support means the world to us!
Easy peasy choice....
Great range of products set out for each skill level, makes choosing the right paddle easy. I purchased a Vatic V7 pro the developed an issue, although I was just out of the 6 month warranty Lloyd managed to secure me a replacement. Top customer service. Thank you.
3 octobre 2025
Réponse de The Pickleball Store
Thank you so much for your review! We're thrilled to hear that we were able to help with securing you a replacement paddle. Your support means a lot to us! We look forward to helping you again with your future Pickleball needs.
Réponse de The Pickleball Store
Thanks so much for taking the time to leave this review, we really appreciate the support!
⭐⭐⭐⭐⭐ Great Experience!
⭐⭐⭐⭐⭐ Great Experience!
I purchased a Selkirk Era Power (Elongated) and couldn’t be happier with the paddle. I called the store before ordering, and Lloyd (one of the owners) took the time to explain the differences between the paddles I was considering — super helpful! The store even included a free PickleballUK paddle cover, which is fantastic quality.
They don’t list a faster delivery option on the website, but Lloyd arranged next-day delivery for free since I needed the paddle for a practice session before a tournament - awesome service!
I’ve already recommended this store to all my friends and would highly recommend it to anyone looking for anything pickleball-related.
9 octobre 2025
Réponse de The Pickleball Store
Wow, thanks for the fantastic feedback! We're so glad we could guide you through your options and that everything arrived in time for your practice session. It's great to hear you're enjoying the paddle and the free cover. We really appreciate your recommendations, your support means the world to our small team!
Order came when expected
Order came when expected, well packaged and on time. Nice little card in box so I knew all was well.
Packed well to prevent damage.
8 octobre 2025
Réponse de The Pickleball Store
We really appreciate you taking the time to leave this comment. We are delighted to hear that you were happy with the delivery time and packaging of your order. Thanks for the support and your custom, we look forward to helping you again in the future with your Pickleball needs!
Réponse de The Pickleball Store
Thank you so much for the kind review, really glad to hear you like the product and received it quickly do let us know if theres anything we can do to help in the future.
Lloyd
Réponse de The Pickleball Store
Thanks so much for your wonderful review! I’m thrilled to hear everything went smoothly and that had great service. Looking forward to seeing you at a pickleball event soon!
All the best,
Lloyd
As always efficient and great service
As always efficient and great service. Great prices too
6 octobre 2025
Réponse de The Pickleball Store
Thanks so much for your continued support and kind words! We're delighted to hear you’re happy with our service and prices. Hope to see you soon :)
Vatic Prism Bloom
Did my research on a suitable mid range paddle and customer service chat was very helpful and informative. Bought the Vatic Prism Bloom and, although more than I was hoping to pay for, is very good.
1 septembre 2025
Réponse de The Pickleball Store
Thanks so much for your review! I’m glad our customer service team could guide you to the right paddle, and it’s fantastic to hear that the Vatic Prism Bloom is working well for you. Wishing you many great games ahead!
All the best,
Lloyd
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