Ordered a paddle from the easy to use site and paddle was delivered as promised. What was truly outstanding was how it was packaged - absolutely fantastic and in a manner that ensured the paddle could... Voir plus
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Lisez les avis des autres
Contacted them over an issue and they reassured me that should the issue worsen they would assist me anyway they can. They also issued a partial refund off there own back as a gesture. Truly decent... Voir plus
L'entreprise a répondu
The Pickleball Store provides excellent customer service. On the one occasion I asked for guidance, the response was immediate and very helpful. They offer a wide range of products, the online orderin... Voir plus
L'entreprise a répondu
Great experience with the pickleball store. The packaging was excellent, and my order arrived much faster than I expected. I had a minor issue with my order, but Lloyd responded quickly and resolved... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Coordonnées de contact
Unit 130, PO30 1DF, Newport, Royaume-Uni
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4,9
Excellent
611 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service and selection of pickleball bats
I initially got my order wrong but a quick email and it was all sorted for me very quickly! Bat arrived quickly and well packaged. Will use again.
6 mars 2026
Réponse de The Pickleball Store
Thank you for your review! We're really glad we could quickly sort the order issue and get your paddle to you quickly and well-packaged. It's also great to hear you were happy with the service and selection. We appreciate your support and look forward to helping you again with future pickleball needs!
Réponse de The Pickleball Store
Thank you for this great review! We're so pleased your items arrived quickly. Enjoy!
Amazing service
Amazing service, value and delivery. Best Pickleball shop in the UK by miles
11 mars 2026
Réponse de The Pickleball Store
Reviews like this mean a lot to us! Thank you so much, we really appreciate your support.
Réponse de The Pickleball Store
Thanks for this great review, we really appreciate your support!
My pickleball paddle arrived promptly…
My pickleball paddle arrived promptly and in excellent condition.
9 mars 2026
Réponse de The Pickleball Store
Thank you so much for taking the time to leave these great comments! We're delighted that your paddle arrived quickly and in excellent condition, enjoy and we wish you many great games ahead!
Quick response to my order
Quick response to my order. Safe delivery and courteous message. Happy with the service.
9 mars 2026
Réponse de The Pickleball Store
Thank you so much for your lovely review! We're thrilled to hear that you were happy with the service you received, your support means a lot to our team!
Great service
26 février 2026
Réponse de The Pickleball Store
Thank you so much for taking the time to share this great review, your support means a lot to our team!
Great advice on the different types of pickleball balls
Great advice, Franklin balls arrived quickly
6 mars 2026
Réponse de The Pickleball Store
Thank you so much for taking the time to leave this lovely review. We're delighted that you found our advice helpful and were happy with the delivery times. Enjoy!
Easy to order and quick delivery
25 février 2026
Réponse de The Pickleball Store
Thank you so much for this great review! We are thrilled to hear that you found it easy to order and that you were happy with the delivery time, thanks for your support!
Réponse de The Pickleball Store
Thank you so much for taking the time to leave this great review! We're are delighted to hear that you were happy with the service you received, your support means a lot to our team.
Really pleased with my new pickleball…
Really pleased with my new pickleball padel, very fast delivery.
4 mars 2026
Réponse de The Pickleball Store
Thank you so much for taking the time to share this great review, we're so pleased that you are happy with your new paddle and the delivery times! Enjoy and we look forward to helping you with future pickleball needs!
Bought my first padel
Bought my first padel. Good service with the 10 per cent first order discount. Happy with delivery time etc.
23 février 2026
Réponse de The Pickleball Store
Thank you so much for your great review! We wish you many great games ahead with your new paddle... enjoy!
Helpful guidance about what to buy
Helpful guidance about what to buy, good range to choose from, fair prices and quick delivery.
27 février 2026
Réponse de The Pickleball Store
Thank you so much for your lovely comments. We're delighted to hear that you found the guidance helpful and were happy with the range of products, prices and delivery times. We really appreciate your support!
Arrived well packed and on time.
27 février 2026
Réponse de The Pickleball Store
Thank you so much for taking the time to leave this great review, we really appreciate your support. We're delighted that you were happy with the delivery time and packaging of your product - enjoy!
Exceptional customer service
After sales service is what really differentiates retailers in my opinion. A problem developed with my paddle. The Pickleball Store (Lloyd in particular) went above and beyond to resolve the issue for me. They did more than I had expected. I wouldn’t buy my equipment from anywhere else.
5 mars 2026
Avis spontané
Réponse de The Pickleball Store
Thank you for the fantastic review, it means a lot to our team! We’re really pleased we could help resolve the issue and that our after-sales service met your expectations. We truly appreciate your support and look forward to helping you again with your future Pickleball needs!
Réponse de The Pickleball Store
Thanks for your review! We're really pleased to hear you were happy with the delivery and your paddle. We’re sorry to hear the packaging didn’t fully meet your expectations. We use protective bubble bags specifically to keep paddles safe in transit, but we’re always looking for ways to improve the customer experience. If you’d like to share more details, please feel free to reach out as we really value your feedback!
Réponse de The Pickleball Store
Thanks so much for this great review, it means a lot to our team!
Excellent service
Quick to deliver as usual. Great range of balls to choose from for pickleball.
6 février 2026
Réponse de The Pickleball Store
Thanks so much for this lovely review! We're thrilled to hear that you were happy of the range of products and also the delivery time. We really appreciate your support!
Réponse de The Pickleball Store
Thanks for taking the time to leave this review, your support and custom means a lot to our team!
Fast delivery of items as ordered
Fast delivery of items as ordered, well packed and complete.
2 février 2026
Réponse de The Pickleball Store
Thank you so much for taking the time to share this review! We're delighted to hear that you were happy with the delivery times and packaging. We appreciate the support!
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