Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I bought a spare cover for my therapy blanket. Because I live in Highlands, despite being on the UK mainland I was charged more for postage than the cost of the cover - around £30. I can understand... Voir plus

Noté 1 sur 5 étoiles

Have sent numerous email requesting how to return an item, just get a generic response giving a support ticket number, then nothing further to my questions! There is no phone number to be able to spea... Voir plus

Noté 1 sur 5 étoiles

Ordered both the blanket and cover but was Only sent the cover, which came in a damaged envelope. Contacting customer services is a real pain and so far they seem convinced I should receive the blanke... Voir plus

Noté 1 sur 5 étoiles

Maybe a good product. I don’t know. It was too heavy to lift from the box!! I have asked the company to accept return and pay return costs. They have refused pointing to their terms and conditions!! I... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de meubles de salon
  3. Service de santé mentale
  4. Clinique du sommeil

Informations provenant de diverses sources externes

The UK's BEST weighted blanket for stress, anxiety & sleep.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,9

Tous les avis

(217)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Just what I’ve been looking for

Just what I’ve been looking for. Easy to order and very quick delivery, quality cover and blanket. I love it, so comforting but looks like a standard blanket.

16 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Wonderful comforting blanket

I can honestly say that I have not suffered from restless legs since I started using my therapy blanket. I was kept awake regularly by them before. It gives a wonderful comforting feeling when Im feeling anxious too

16 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

A new experience

I have only slept with the therapy blanket once but I had a much better rested sleep than usual. The blanket kept me from tossing and turning quite so much. It will be interesting to see if it keeps helping

8 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

I brought this blanket for my nephew…

I brought this blanket for my nephew who has developmental trauma disorder. My sister was desperate his sleep pattern was none. I know its early days but he is sleeping 4 hours solid and has a drink and goes back to sleep. Its good quality especially like the hot/ cold cover. I would have no hesitation in saying the therapy blanket is worth the money.

7 septembre 2019
Avis spontané
Noté 4 sur 5 étoiles

Tricky to put together

Tricky to put blanket and cover together, quite a fiddle. Seems a good quality product. Bought for my daughter will see how she gets on.

25 août 2019
Avis spontané
Noté 4 sur 5 étoiles

Top marks for quality

Top marks for quality. It doesn't bunch. You can fix it conveniently on the cover so it won't move too much within the cover. The cover is also cool on the one side, warm on the other. Best thing is, it helps with mild anxiety. It doesn't, however, substitute meds or therapy as some providers suggest.

25 août 2019
Avis spontané
Noté 5 sur 5 étoiles

I’m in love

I’m in love. Yes it does feel heavy trying to pick it up and move it but once it’s on you it is heavenly and doesn’t feel heavy at all. I now can’t sleep without it. Took a little while to work out how to put the cover on but once I had it lined up all right it was obvious and easy. Money well spent. Amazing fast delivery

24 août 2019
Avis spontané
Noté 4 sur 5 étoiles

Therapy blanket is a great product…

Therapy blanket is a great product which ive bought for my daughter. The free cover was faulty - edges frayed with loose cotton. However, I reported this to Therapy Blanket and they immediately dispatched a replacement cover. Their customer service is excellent. Thank you.

21 août 2019
Avis spontané
Noté 3 sur 5 étoiles

I wanted to cancel the order

I wanted to cancel the order, however there is no contact number, so sent them a message via the help link, the blanket arrived quickly, yes it's good quality, however there are other blankets out there with the same quality at a better price. I have given 3 stars due to poor customer service.

19 août 2019
Avis spontané
Logo de Therapy Blanket

Réponse de Therapy Blanket

Hi Corinne,

Thanks for your feedback and sorry to hear that you've experienced poor customer service.

As stated on our website, we respond to emails within 24 hours although are usually much faster than this. I've investigated your case, and it appears that we were able to answer your inquiry within 16 hours of your first email. We're a small but efficient team and are always striving to improve our turnaround time for communications as we understand that people lead very busy lives. We do sometimes experience large volumes of inquiries which can lead to slightly longer waiting periods, but we always reply to everything within 24 hours and again - I apologise if you've felt any inconvenience at all as a result of this.

As you hinted at, our warehouse team is very quick at dispatching items and in your case, your item was already on its way to you by the time your first email came through.

If there is anything else that we can help with, please don't hesitate to contact us at support@therapybrand.co.uk

Noté 5 sur 5 étoiles

Amazing blanket

Amazing blanket. I would say to buy at least two covers for it , while one is in wash.
It is a strange experience initially, but I’m hooked now !!

18 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent product and excellent…

Excellent product and excellent service! However, it really would be helpful if there were easy guidelines to follow for attaching the cover to the blanket. The blanket takes a bit of getting used to, but then you wonder how you managed without it! Would highly recommend. 😁👍🏻😁

7 août 2019
Avis spontané

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