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Lisez les avis des autres

Noté 3 sur 5 étoiles

I bought a spare cover for my therapy blanket. Because I live in Highlands, despite being on the UK mainland I was charged more for postage than the cost of the cover - around £30. I can understand... Voir plus

Noté 1 sur 5 étoiles

Have sent numerous email requesting how to return an item, just get a generic response giving a support ticket number, then nothing further to my questions! There is no phone number to be able to spea... Voir plus

Noté 1 sur 5 étoiles

Ordered both the blanket and cover but was Only sent the cover, which came in a damaged envelope. Contacting customer services is a real pain and so far they seem convinced I should receive the blanke... Voir plus

Noté 1 sur 5 étoiles

Maybe a good product. I don’t know. It was too heavy to lift from the box!! I have asked the company to accept return and pay return costs. They have refused pointing to their terms and conditions!! I... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de meubles de salon
  3. Service de santé mentale
  4. Clinique du sommeil

Informations provenant de diverses sources externes

The UK's BEST weighted blanket for stress, anxiety & sleep.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,9

Tous les avis

(217)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Relaxing, perfect and great for my clinic

This blanket is amazing! I bought the rose gold cover with it and it goes perfectly in my clinic. My clients love it and it really helps aid relaxation during their facial treatments.
Thank you so much this has given my treatments a great USP

22 mai 2021
Noté 5 sur 5 étoiles

Lovely quality and colour.

I bought a weighted blanket from another company but could not get a spare cover at the time so got one from Therapy Blanket. The price was quite a bit cheaper, the quality just as good and such a lovely colour. The ties inside are not quite in the right place but I can very easily sew on some extras.

19 mai 2021
Noté 5 sur 5 étoiles

If you're sensitive to light

If you're sensitive to light, this mask is wonderful. Others have made my cheeks sweat causng a rash but this, although heavy, isn't so warm. It works, the light doesn't penetrate, the mask doesn't slip off and it's confortable to use. I won't bother with my other ones again.

13 mai 2021
Noté 5 sur 5 étoiles

Ordered a blanket from Therapy Blanket…

Ordered a blanket from Therapy Blanket which duly arrived together with its cover, and I found to be really good and improved my quality of sleep immediately. So I decided to order a spare cover, only being me, I ordered the wrong size!! which duly arrived. I contacted Therapy Blanket's Customer Services Dept., who could not have been more helpful. The colour I wanted was not in stock, but I said that I was prepared to wait until it was. In the following couple of months, I was kept informed of the ongoing situation at regular, unsolicited, intervals, until the restock was completed and my cover, the correct size this time, arrived.
I have to say that I have nothing but praise for both the product and especially the Customer Services, and will definitely recommend to my friends and family.

14 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

update Therapy Blankets

I'd like to update Trust pilot regarding my problem with
Therapy Blankets I received the cover without the lining, then had a email from DPD to say insufficiently addressed, will return to sender - I believed this was the lining and as i was returning the cover anyway I did nothing about it. Today I was informed by DPDy this was a scam and not from them. Therefore only the cover was sent and this has happened to others. Looking back on the parcel it was poorly wrapped with paper and lots of brown tape. This is again missing and I am currently trying to track it with the PO .I now don't know if I will ever receive my refund and could potentially lose £129
I feel something illegal is going on and Therapy Blankets or others should thoroughly investigate, BTW The 5star review in my name is not from me?

23 février 2021
Avis spontané
Noté 2 sur 5 étoiles

Loose threads and poor stitching (Australia branch)

Ordered from the Australian branch but they haven't claimed a profile on here.

Didn't think the first thing I'd do with my $200+ blanket would be fixing loose threads and poor stitching.. on both the cover and blanket itself! The zip is of poor quality and also has stitching coming loose. I've only just opened the package and have yet to try sleeping with it but this first impression is hardly great considering the price.

12 décembre 2020
Avis spontané
Logo de Therapy Blanket

Réponse de Therapy Blanket

Hi Nicole,

We are very sorry to hear this. If you could please contact our support team, we will be able to assist you with a solution. Our email is support@therapyblanket.com.au

Noté 5 sur 5 étoiles

Wonderful security blanket and exemplary service

My son was in crisis when I ordered a therapy blanket, explaining the situation. The blanket was delivered the very next day, the cover the following day. It has become already a well loved security blanket for each of us in turn as he came through. It's extraordinary quite how calming it is, particularly in moments of panic or fear. On a day to day basis it will allow rest and ease, settling from anxiety. In a crisis it is invaluable. Thank you so much Therapy Blanket team and for your kindness and exemplary service.

19 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, speedy delivery with tracking. Great product, easy to put cover on zips right round, obviously because of the weight you need to lay it out. My son loves it and has slept great.

8 novembre 2020

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