The Rugs Warehouse Avis 

428
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent range to choose from, coupled with tremendous response time. We live in the Channel Islands and thoroughly recommend this company for their efficient1and friendly service

Noté 5 sur 5 étoiles

I would definitely recommend Rugs Warehouse. The rug we received today is as beautiful as it looked online and good quality. And the customer service was excellent. I spoke to a lovely person in the... Voir plus

Noté 5 sur 5 étoiles

Fine Afghan rug. Delivery never arrived, and subsequently DHL admitted to have “lost” it. Customer services jumped on it quickly and after a quick search, replaced the original rug with a larger one (... Voir plus

Noté 5 sur 5 étoiles

Ordered our rug on-line, delivered three days later, at precisely the time arranged. Rug was very well protected and just what we wanted, particularly as another Company has had our money since begin... Voir plus

À propos de l'entreprise

  1. Magasin de tapis

Informations provenant de diverses sources externes

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavor to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.


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5,0

Excellent

TrustScore 5 sur 5

428 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(428)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very pleased

Very pleased with the quality of the product and excellent customer service. Would definitely use again.

24 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

A. Very Happy Customer

I have purchased 2 Rugs recently from The Rug Warehouse and really pleased with the rugs.

From ordering the rugs to receiving them. They communicated with me every step of the way until I received the rugs. Even to contact .me to make sure I had received them.

I would certainly recommend The Rug Warehouse.

22 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service and delivery

Outstanding service and delivery. We ordered a Waiko Beige Rug, it looked just as described and phots were true to colours. Ordered Sunday and arrived Tuesday. Very efficient courier service and it was followed up by a customer service email to check it had arrived OK. Don’t get that very often these days. I would definitely order with this company again.

18 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Rug review

The rug was delivered on time and in perfect condition. I am very pleased with my rug. I would definitely recommend this company to shop with.

4 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great rug - good service

The Rugs Warehouse had a very good selection of rugs of the type I was looking for. The ordering process was straightforward and they kept me informed about the progress of my order and when it would be delivered. I am very pleased with the rug - it's well-made, lovely colours and looks great in my living room.

30 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

A great rug from a great company

I've recently purchased a Persian rug to cover the living room and I must say once it arrived, I was immediately impressed. It just looks and feels great, even better than the images on the website. It's my first time with this particular retailer and the customer service I've had over the phone was also friendly and helpful in making my decision. Happy overall, would use retailer again!

25 octobre 2021
Avis spontané
Noté 4 sur 5 étoiles

New rug

this item took a long while to be delivered but it was coming from New Zealand & it was near the original estimate. the quality was first class.Very pleased.

24 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Extremely Satisfied

The wide range of choice offered by the Rugs Warehouse enabled us to order a rug that exactly met our requirements. Amazed that it arrived just 48 hours after placing the order and very pleased with the quality of the purchase. Excellent value for money and we would recommend the Rugs Warehouse to anyone.

21 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Impressed by very prompt and efficient…

Impressed by very prompt and efficient service. Was contacted to ensure safe receipt. Thankfully delighted with the quality of rug purchased, so won’t have to use their return service, although am sure this wouldn’t be a problem. Highly recommend this company.

21 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Beautiful rug!

I recently bought the Ankara Multi rug from The Rugs Warehouse. Excellent service, it arrived within 4 days of ordering. I am thrilled with it. It is so beautiful, good quality, with gorgeous muted colours, perfect for my Edwardian house. Expect to see pale silvery shades here and there, depending on the brush direction and light in the room.
I bought the large 9ft 10" x 7ft 10" size, so that it fits underneath my sofas, which makes the room feel larger. The corners sit flat and it is soft to the touch.

10 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service

Outstanding service
I bought a lovely wool viscose rug and spilled some white wine on it. Despite my best efforts and number of cleaning products it wouldn't shift. So I contacted the Rug Warehouse for advice. Their response was outstanding. They contacted the manufacturer and others within a short time frame providing the name of a product that has removed the stain. Thanks so much

5 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

We were so pleased with quality of our rug. It was exactly like the description. Beautiful quality and looks so luxury on our floor. From the time we ordered it took 4 working days to delivery. So overall highly recommend and excellent customer service.

4 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Gorgeous Burgos ivory/grey rug

We looked online for a new quality wool rug that was stylish. We found the perfect one on The Rugs Warehouse website. We looked at the photo of the Burgos Ivory/grey rug, loved it and as always with online purchases, we crossed our fingers that it would be as good in real life. It arrived earlier than expected and all wrapped up in its own special bag. Once we’d unwrapped it, we were over the moon. The rug exceeded our expectations in quality and looks. It is gorgeous! Thank you!

14 septembre 2021
Avis spontané

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