Shipping was super fast and so happy with the quality of both my earrings and laptop case. I am very picky when it comes to jewellery and fashion pieces. I had been looking for pearl earrings that wer... Voir plus
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I have purchased from Salty Fox previously, so thought I would go back for their great shipping times and products. Unfortunately one of the bands I purchased was not quite right, so I thought - easy... Voir plus
Beautiful products delivered promptly with a little tool kit to put all together. Have ordered both stainless steel and resin in past and will continue to order in future as lots of gorgeous designs.... Voir plus
My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!
Coordonnées de contact
1/7 Literary Way, 3016, Williamstown North, Australie
- info@thesaltyfox.com.au
- thesaltyfox.com.au
4,6
Excellent
315 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really quick dispatch and delivery to…
Really quick dispatch and delivery to little old NZ. Arrived promptly.
29 juin 2026
Réponse de The Salty Fox
Thanks for the 5 stars Cherie!
Réponse de The Salty Fox
So happy to hear we could help you find the perfect new product Sue!
Love my Apple Watch bands from Salty…
Love my Apple Watch bands from Salty Fox! Great quality, super comfortable, and they look amazing. I’ll definitely be buying more!
28 juin 2026
Réponse de The Salty Fox
Thanks for the 5 stars Liberty!!
Will Recommend
Prompt delivery, clear instructions, good value for money and love the watch band.
25 juin 2026
Réponse de The Salty Fox
Much appreciated Delma!
The band is great but the matching…
The band is great but the matching screen cover was too small. In your ordering system it says it fits 38/40/41mm. But the packaging said it was for a 38mm only! And that is true! When I went to rtn it cost more to return! 🤦♀️🤦♀️
24 juin 2026
Réponse de The Salty Fox
Hi Karen, thanks so much for taking the time to leave your review. We are so sorry to hear the your product isn't fitting correctly.
In regards to a band you need to select the size range your watch falls into. For example if you have a 40mm Apple Watch then you need to select the size range listed as 38mm / 40mm / 41mm / 42mm (S10 & S11).
As for Cases/Screen Protectors you will need to select the exact size of your watch otherwise it will not fit correctly. If you have a 40mm Apple Watch then you need to select the size of 40mm. If you select 38mm it will be too small.
If you have purchased the incorrect size then you are more than welcome to submit a return or exchange request however there is a fee to cover the shipping costs from the courier. Alternatively you are welcome to post the item back at your own cost.
If you ever need any assistance you can always contact our team on info@thesaltyfox.com.au
Great choices and fast delivery
Great choices and fast delivery. Very happy with the 2 watch bands I ordered.
24 juin 2026
Réponse de The Salty Fox
Really appreciate you taking the time to leave your review Annabelle!
The band was too tight and trying to do…
The band was too tight and trying to do an online refund was a nightmare with it not working Became a very frustrating process In the end I have gifted it to someone else
This is the 3rd band that has been problematic first one caught on clothing 2nd coating peeled after 4months of use
24 juin 2026
Réponse de The Salty Fox
Hi Amelia, we are so sorry to hear about your negative experience! If you need any help at all with the return process our team can always assist you via info@thesaltyfox.com.au
Additionally all our products come with a 12 month warranty so if you are having any issues please reach out with conformation of your order number and they can help you further!
Wanted to return an item but the…
Wanted to return an item but the postage was more expensive then the item and so now I won’t get a refund
24 juin 2026
Réponse de The Salty Fox
Hi Ewelinka, thanks so much for taking the time to leave your review.
We understand a product may not always be the perfect fit for you once received which is why we offer a 30 day return/exchange period on orders.
All details of this can be found on our website and as outlined the shipping fee does fall onto the customer. We do offer discounted pre paid labels with a cost of $8.99 for returns or $16.98 for exchanges. Alternatively you are welcome to send the item back at your own costs.
We take no profit in the fee, it is simply to cover the shipping fees as this does incur a cost from the courier. Wishing you a wonderful day!
Réponse de The Salty Fox
Thanks so much for the 5 stars!
Very pretty
Impressed with the product. It looks great and feels nice to wear. It was pretty straightforward removing links to adjust to the size I need
10 juin 2026
Réponse de The Salty Fox
So happy to hear about your easy experience resizing your band!
My new band and screen protector are…
My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easily fall off my wrist if knocked. I’ll purchase more from Salty Fox in the future :-)
9 juin 2026
Réponse de The Salty Fox
We are thrilled to hear about your positive experience Bethany!
Réponse de The Salty Fox
Thanks for the 5 stars Melinda!
quality products
quality products, fast shipping from overseas, great communication about tariffs and how to attach band
8 juin 2026
Réponse de The Salty Fox
Thanks so much Janice! So happy we could make you overseas shopping a positive and clear experience!
Easy to adjust chain link
Prompt delivery, I ordered 2 products and kept one. Link style band is super easy to adjust to size with provided tool. simple return process for the other item in the same order which did not suit
9 juin 2026
Réponse de The Salty Fox
Thanks for the 5 stars!!
Amazing bands… awesome service and fast…
Amazing bands… awesome service and fast shipping… would highly recommend ✅
30 mai 2026
Avis spontané
Réponse de The Salty Fox
Thanks for the 5 stars Michelle!
Great service
5 juin 2026
Réponse de The Salty Fox
Appreciate you taking the time to leave your review Jeff!
Beautiful and Seamless Experience
Beautiful, quality products. Fast delivery. I am a returning customer and have not regretted a single purchase! I had to exchange one because I ordered the incorrect size. The exchange system was seamless. Thanks to the Salty Fox team!
5 juin 2026
Réponse de The Salty Fox
Thanks so much for your kind words and support Eliza!!
Amazing product
Amazing product, Amazing customer service, feels great on, cannot wait to get some more.
19 juin 2026
Avis spontané
Réponse de The Salty Fox
Thanks Narelle! We are so happy to hear about you positive experience!
Réponse de The Salty Fox
So happy to hear you like our thank you letter!!
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