The Shrimp Factory UK Avis 

Great communication, delivered on the day i requested for no extra cost and the shrimp look super good and healthy

Well packed lovely condition well happy with my new buddies

Easy to order, delivery was ok.
The shrimps were packed well and all survived and are settled happily in their new tank.
The Shrimp factory always have quality stock

Always fantastic!

Second lot of shrimp, Shrimp come in such a great condition and coloured up beautifully, and shedding with no problems!

Packaging was so secure and delivered right on time

Would one thousand percent order again!

The Shrimp Factory exceeded all expectations!!

The 5 Green Rilli's and 6 Blue Jelly's arrived in excellent health and condition. This was evident in how active they were in the tank after drip acclimating them. Surprisingly their colour was quite vibrant and did not show any signs of stress from transportation.

The packaging was excellent with several layers of insulation as well as clear external packaging stickers highlighting that this was livestock and should be handled with care; including instruction as to 'which way up' the package should be managed.

They even very kindly included some premium shrimp pellets which was very unexpected. And after dropping one in, my shrimp swarmed it!

Overall the communication with the Shrimp Factory was excellent. Quick replies and all queries regarding postage were immediately problem solved. Would really recommend the Shrimp factory as the customer service was better than most well established public trading retail brands. Once again, thank you so much!! Will hopefully be ordering more from you soon :)

Great service as always.
Immediate response to my email, with a "can do" reply to my requests.
Lovely quality shrimp as usual including overs, all of which arrived well packaged, on time and in good health.

Bought 8 blue shrims,received 10,thank you very much,they looked energetic,even in the box,very satisfied both from the delivery service and the quality of the shrims,banging deep blue!

All shrimp ordered so far have been alive , healthy and turned up in good time. They have been acclimated (first few, second few currently drip acclimating as I type this) and settled in well. Admittedly I don't see them very often as 5 in a 94 litre by themselves with the long standing population of ostracods, and a handful of snails and daphnia, but I see them swimming by and recognise the individuals so they all seem to be doing well so far.

The shrimp were packed with utmost care, shipped quickly and arrived 100% healthy and obviously a little hungry but who wouldn't be after travelling in the dark for a day or two haha definitely would buy again and advise others looking for shrimp to go here. Amazing service and little shrimp guys.

Incredible service throughout the process, including aftercare. James is quick to respond to emails, knowledgeable and very patient. I don’t have a large budget and managed to lose a couple of the beautiful Red Demon OE thanks to a male honey gourami fiercely protecting his fry - James was supportive, remembered me, and there was a surprise consolation in my next order. My Red Demons now thrive alongside a colony of Sulawesi Snow Zebras which are breeding relentlessly and which I also purchased from The Shrimp Factory. Delivery is incredibly efficient and I’ve never received a doa.
Great company - I won’t buy from anywhere else.

Excellent company. Highly recommended

They arrived on fantastic packaging I followed all the right instructions. They are on the tank now with the lighting off I will order again

The fact I run into problems and they more then happy to hold my order and my other shrimp come in good order

Ordered 10 snowballs. 1 unfortunately didn't make it but I had 12 in the bag. Shipped fast and packed well. Very happy, will be ordering again when my second tank has cycled. Healthy and active shrimp. Bought 4 sunset shrimp 2 weeks prior and they were all dead in 3 days. Won't ever buy from a fish store again. Leaving it to the pros.

Really happy with my purchase. I will definitely be ordering more from them.

Well packed. Came a day early and no DOA. Will definitely use again .

Great! Lovely shrimp a few extra great price well packaged exactly what I wanted.

Really quick delivery, was dispatched the day after I purchased the shrimp and came like it said before 1pm:) they all came live and well, great fit to my tank.
Delivery company - I don’t think the delivery person knocked when delivering the parcel so it’s lucky I was checking constantly ahah

Arrived well packed and healthy sturdy little shrimp. I drip acclimatised before introducing them to the tank. within an hour they were out exploring and feeding.

Thank you !! Quick delivery shrimp were packaged very well and arrived in good health... now in their new home ... cheers