The Shrimp Factory UK Avis 

I’m usually hesitant about ordering online for aquarium products as I’ve had some bad experiences. Unfortunately one of the bags had split in transit. James was quick to offer a few solutions to rectify the issue and within 24 hours a replacement was sent. The service was exactly what I’d like to receive and I highly recommend this brand and will use again. They are also really affordable compared to some others!

Shrimp all in perfect condition thank you!

Fast, reliable,well packaged and reasonable prices

What more do you want...shrimp arived healthy and full of colour

Great service, all the shrimps were all good health. Will definitely recommend using this company...

Initially there were issues with the order due to the heatwave and me using the Google Pay auto-checkout that messed up my address format on the order. But they were great at keeping me informed, super fast at responding to my emails and helping me out with everything. The shrimp arrived in great condition!

Top notch service!
Shrimp 🦐 - You can tell the care the shrimp have within the facility is top notch. They come delivered in prestine condition and I have not had a single shrimp that has been bad quality.
Delivery - delivery the shrimp factory always take the shrimps best interests as top priority they come fast and the packaging is incredible.
communication - I have spoken with alot of sellers within the aquarium grade and James is always amazing communication fast and always willing to go above and beyond to help you out!
Absolute beautiful top notch service and always look forward to my shrimp 🦐 fix from the factory ❤️

I don’t usually leave reviews, but The Shrimp Factory definitely deserves one.
From winning the auction to arranging delivery, the whole experience has been excellent. James was brilliant throughout—communication was clear and prompt, and he was more than happy to delay delivery until a day that suited me.
Fantastic service from start to finish. I couldn’t recommend The Shrimp Factory highly enough, and I’ll definitely be buying from them again.

My experience of The Shrimp Factory Uk was second to none.
The delivery was quick , with regular updates.
My shrimp arrived safely and were spritely on arrival.
I would be more than happy to use them again and would highly recommend them

Great service, delivery was postponed due to the heatwave. But that was communicated clearly to me.

And everything arrived perfectly packaged.

VERY GOOD COMMUNICATION, EXCELLENT TO CHAT WITH AND EFFICIENT DELIVERY

My customer experience started off with emailing The Shrimp Factory and discussing what I was looking for and i explained what my plan was for the Shrimp. I went to the website and looked through the great catalogue of shrimp, my plan changed from my initial plan, and I continued to place a order as my initial request was out of stock.
I got a email informing me that they could make a limited number available of what I wanted, so I was over the moon.
My order was promptly shipped to me. My order was very well packaged in gret materials, totally different and better than I have previously received shrimp, it is very professional and a lot of care had been given to make sure the shrimp was delivered with good care. I am very impressed with ordering from the Shrimp Factory, I will be back in the future to place other orders. Thank you very much 😃

Won a live auction for fabulous deal for green demon shrimp pair. An extra was also sent. Arrived in perfect condition and now happily settled I'm my tank. Thanks so much

Received my order yesterday and wow. I ordered 2 OE Red Demon and 2 yellow GE, on arrival they eyes were black but soon reverted back to their natural colour. What stunners these shrimp are!

Will defiantly be back for more.

Received everything I ordered, all alive, very quick delivery. When the shrimp coloured up you can really tell the difference from your normal fish shop shrimp. 11/10

Shrimp arrived and look fine and healthy

I've bought from the Shrimp Factory twice now and both times it's been a breeze. Extremely quick delivery and tracked with Royal Mail so i know when to expect them. 100% survival rate during shipping and i even ended up with an extra couple of stowaways! The shrimp are all happy, immediately eating and zooming about and one has eggs after only a fortnight. Same goes for the snails, immediately active and eating, not appearing to have noticed their journey at all. well packaged in little bags within a polystyrene box and bags taped in to place to stop them rolling around. I saw another review saying the package was hard to open up but i don't think it is if you're just careful. Which you should be anyway given that it contains livestock. Zero complaints, very happy, would 100% use again if i set up another tank. Thanks so much. x

All shrimp come alive and healthy, already start eating after transfer to my tank.

The seller always send the shrimps well packed so they don’t get hurt or killed in transit, always clear instructions how to acclimate them one they arrive and the prices are so competitive. Would highly recommend.