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Lisez les avis des autres

Noté 5 sur 5 étoiles

I thoroughly enjoyed this course. I had a bit of a wobble initially as it had been a while since studying, I needed a deadline extension and it was no issue at all. After that I loved it, I gained a l... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely discussed by this company. I declared a disability on the application form. Requested reasonable adjustments of extra time. No official plan was put in place. Pushy, unhelpful staff. Failin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The course was very informative indeed. I learned a great deal. The links to relevant charities were helpful in understanding what support is available for children experiencing mental health cond... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I keep being accused of using AI for my answers, which I am not doing. It's incredibly frustrating; my tutor gives no constructive feedback either. I have one question left to answer which I have alr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de formation à distance
  2. Centre de formation pour adultes
  3. Fournisseur de services d'éducation et d'orientation professionnelle
  4. Centre d'éducation
  5. Institution éducative

Écrit par l'entreprise

The Skills Network is one of the most successful providers of online learning solutions in the UK. Distance learning supports educators, employers and individuals around to develop new skills and knowledge, and we have a wide range of free, fully-funded courses, CPDs, Skills Bootcamps, Apprenticeships, professional qualifications and more.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

I thoroughly enjoyed this course

I thoroughly enjoyed this course. I had a bit of a wobble initially as it had been a while since studying, I needed a deadline extension and it was no issue at all. After that I loved it, I gained a lot of knowledge and understanding from it. The tutors I dealt with - Louise and Emma were fantastic, great feedback, information and patience from them. I would advise to find out for yourself and not be put off by any negative reviews, you do need to commit and have time to do the courses as deadlines to meet. I received my certificate within days and have applied to do my next one, hopefully very soon.

4 août 2025
Avis spontané
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Réponse : The Skills Network

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear that, after an initial wobble, you went on to enjoy the course and gain so much from it.

It’s great to know that the deadline extension helped you get back on track and that Louise and Emma were able to support you with clear feedback, information, and patience throughout your learning journey.

You’re absolutely right that committing time to study is important, and we appreciate you highlighting that for future learners. Congratulations on receiving your certificate so quickly, and we wish you every success with your next course.

Noté 1 sur 5 étoiles

Absolutely discussed by this company

Absolutely discussed by this company. I declared a disability on the application form. Requested reasonable adjustments of extra time. No official plan was put in place. Pushy, unhelpful staff. Failing an assement based on their own inabilty to follow the law and lack of support. Will constantly hound you will emails about assements despite poor support and unrealistic expectations and deadlines. Keep well away. Like a money making scheme rather than respectable educational facility.

31 janvier 2026
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Réponse : The Skills Network

Thank you for sharing your experience. We’re very sorry to read that you feel disappointed and frustrated, particularly in relation to the support you expected around reasonable adjustments.

We take our responsibilities seriously and aim to support all learners fairly and in line with our policies. We regret that you feel this was not your experience. Feedback like yours is important to us, and we would strongly encourage you to contact our learner support team directly so your concerns can be reviewed in detail and, where appropriate, addressed.

We are sorry that this course did not meet your expectations and appreciate you taking the time to raise your concerns.

Noté 4 sur 5 étoiles

I enjoyed the course

I enjoyed the course; however, do be aware that, depending on how thorough you are with your study and response, the course may last longer than is suggested. I am one such learner that struggled to reduce the time, so I wasn't meeting deadlines. The Skills Network were absolutely brilliant with this issue, however, and offered extensions, advice and reassurance, because their priority was for me to complete the course successfully. I have done a couple of courses with this organisation now and although stressed at times with how long it took me to complete each module, I am really pleased to have done it and will be doing another course in the future. Please be aware that we all study differently. For me, I enjoy face to face with discussion alongside remote learning, which is not something that comes readily on an online course. Furthermore, we all study differently and take our studies either casually or more seriously, so how long it takes to complete the course will vary. All in all, I would recommend this course as preparation for further study or simply as a taster for acquiring new knowledge and skill.

20 juin 2025
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Réponse : The Skills Network

Thank you for such an honest and reflective review. We really appreciate you highlighting that learning styles and study pace vary from person to person, which is something we try to make clear to all learners.

We’re pleased to hear that our team was able to support you with extensions, advice, and reassurance when deadlines became challenging, and that this helped you complete the course successfully. It’s also great to know that despite the pressures you felt at times, you’re proud of what you achieved and plan to continue learning with us.

Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY!!!

DO NOT USE THIS COMPANY!!!
I was accepted for a free course back in September, however they didn't enroll me onto a course until late November.
Due to personal commitments I am not able to complete the course in December and they will only let me delay for two weeks, or I have to pay a £100 cancellation fee.
So it's ok for them to delay for weeks/months but "learners" are not allowed to!
DO NOT USE THIS COMPANY!!

5 décembre 2025
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Réponse : The Skills Network

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this situation may have been.

We want to reassure you that we are fully transparent about our funding and fee policies. During the application process, all learners are asked to confirm their understanding that a £100 administration fee may apply if a course is not achieved, and this is clearly outlined in the application form.

Our courses are either fully or part funded by the Department for Education or the relevant Combined or Strategic Authority. Where a course is part funded, The Skills Network covers the remaining costs. If a learner withdraws without completing a part-funded course, the £100 charge is applied to help cover administration costs.

We genuinely appreciate your feedback and hope this helps clarify the situation. If you would like to discuss your individual circumstances further, please feel free to contact us directly so we can review this with you.

Noté 5 sur 5 étoiles

This is my 5th level 2 course I've…

This is my 5th level 2 course I've completed with The Skills Network. I've also completed a level 3. I can't fault the process from start to finish. Support on hand whenever you need it.
Already planning to enrol on another course in the new year .

5 décembre 2025
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Réponse : The Skills Network

Thank you for your continued support and kind feedback. We’re delighted to hear you’ve had such a positive experience with us and that you’ve felt supported throughout your studies. We really appreciate your loyalty and look forward to supporting you again when you enrol on your next course.

Noté 4 sur 5 étoiles

I learnt a great deal at such a short…

I learnt a great deal at such a short interval.

24 août 2025
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Réponse : The Skills Network

Thank you for your feedback. We’re really pleased to hear you found the course valuable and were able to gain so much in a short space of time. Wishing you every success moving forward.

Noté 5 sur 5 étoiles

The feedback from the assessor was…

The feedback from the assessor was really informative and helpful enabling me to finish the course within the time scale. The learning information in the course was very good and the links too. There was always someone at the end of the phone to help if needed. My knowledge at the end of the course was greatly improved and definitely up to date. It was an extensive course but well worth taking. I received my certificate a week after receiving my final assessment.

2 octobre 2025
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Réponse : The Skills Network

Thank you for your lovely feedback. We’re really pleased to hear you had such a positive experience and felt well supported throughout the course. It’s great to know you found the learning valuable and that it helped build your confidence and knowledge. Wishing you all the best in your next steps, and thank you again for choosing to study with us.

Noté 5 sur 5 étoiles

Fantastic Courses.

I have loved very course I have been involved with. The content is very involved and interactive. You can identify the material could be used in practice situation. I was in a low point in my life and these courses have helped me tremendously in terms of learning another skill set I attended a Counselling skills course and Awareness of Bullying in Children and Young Children Course (Level 2). I felt supported during the experience.

26 septembre 2025
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Réponse : The Skills Network

Thank you for your fantastic review. We’re so glad you found the courses engaging, practical, and supportive, especially during a challenging time. It’s wonderful to hear that the Counselling Skills and Level 2 Awareness of Bullying courses helped you build new skills and confidence. We truly appreciate you sharing your experience and wish you continued success.

Noté 5 sur 5 étoiles

I really enjoyed the course

I really enjoyed the course, it’s really informative and interesting. A good learning experience. Amazing

24 novembre 2025
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Réponse : The Skills Network

Thank you for your wonderful feedback! We’re so glad you enjoyed the course and found it informative and engaging.

Noté 5 sur 5 étoiles

This course was really helpful

This course was really helpful: I already had some knowledge of neurodiversity, ASC, and distressed behaviour, but this course gave me a deeper understanding and greater confidence in the legislation and theory of distressed behaviour. It also gave excellent strategies and tools to help those supporting a child with neurodiversity and/or distressed behaviour. I took the course to prepare for a career in residential foster care after almost 10 years in secondary mainstream learning support, but a plot twist means I am now using the skills and knowledge as a 1:1 education mentor. I would recommend this course to anyone working with children and young people. I would advocate for all senior leadership members in education to take the course so they can better understand the challenges our children and educators face today!

Oh. And my tutor? Chef's kiss. Absolute legend of a woman: amazing feedback that was specific, encouraging, and aimed to help me reach my personal goals.

14 octobre 2025
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Réponse : The Skills Network

Thank you for your fantastic review! We’re thrilled to hear the course gave you deeper knowledge, practical strategies, and confidence to support children and young people. It’s great that you’re already putting your learning into practice in your new role.

Noté 2 sur 5 étoiles

I am still awaiting my certification…

I am still awaiting my certification and I completed the course in August. I have had no emails or calls from your institution which I find to be quite disrespectful considering we have deadlines for submissions. You should have deadlines for interactions.

20 novembre 2025
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Réponse : The Skills Network

Thank you for your feedback, and we're sorry for the delay in receiving your certificate. If you need confirmation of achievement while you wait, just let us know and we can provide a formal letter. Our certificates are now digital, so please check your email and junk folder. For an update on your certificate or to speak with someone directly, please contact our Awards Team at awards@theskillsnetwork.com

Noté 5 sur 5 étoiles

Building Useful Skills and Knowledge

I had to wait a while for my fully funded course to come through, but when it did, it was very much worth the wait. While the course was delivered through presentations and videos, I think the planning, wording, and structure was clear and easy to follow, and the support was very much human and personal. I appreciated all the check-ins, and the feedback.

While studying, I was able to test out my new skills in real time as I picked up some related work. The team I was working with were impressed by what I was able to deliver, and I will have more work with them next year.

The course has also given me the confidence to create my own opportunities using what I have learned.

26 septembre 2025
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Réponse : The Skills Network

Thank you for your wonderful review! We’re delighted to hear the course was worth the wait and that the structure, support, and feedback helped you build confidence and practical skills. It’s great to know you’re already putting your learning to use. Wishing you continued success in your future opportunities!

Noté 3 sur 5 étoiles

Enjoyable but too rushed …

The course was really enjoyable and relevant to my future career aspirations however when originally booking the course it said it was 12 weeks and approx. 5 hours a week, but once I started I had only one week per assignment and I was spending over 12 hours a week studying.
The other issue I had was not getting feedback from the tutor very quickly and when I contacted for further help, I almost missed a deadline as they didn't get back to me. Finally a lot of the links to the associated websites were t working which meant further time finding the information I needed.

30 octobre 2025
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Réponse : The Skills Network

Thank you for sharing your feedback. We're glad you enjoyed the course content, and we appreciate you highlighting the issues with pacing, tutor response times, and broken links. Your comments are valuable and will help us improve the learning experience.

Noté 5 sur 5 étoiles

The course was very informative indeed

The course was very informative indeed. I learned a great deal. The links to relevant charities were helpful in understanding what support is available for children experiencing mental health conditions. This is a subject area I have wanted to learn more about for some time.
The tutorial support was also very good. I felt encouraged to achieve my full potential.
I am now studying an in-person part-time Level 2 Counselling Skills course. Therefore the digital study skills achieved on this course has been good preparation.

20 novembre 2025
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Réponse : The Skills Network

Thank you for your thoughtful review! We're delighted to hear you found the course informative and supportive. It’s great to know the resources and guidance were helpful, and we’re pleased the skills gained are supporting your continued studies. Wishing you all the best on your learning journey!

Noté 5 sur 5 étoiles

I loved the course can’t wait to do…

I loved the course can’t wait to do another really really happy with the help and better understanding about mental health

15 octobre 2025
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Réponse : The Skills Network

Thank you so much for your lovely review! We're glad you enjoyed the course and gained a better understanding of mental health. We look forward to having you join another course soon!

Noté 5 sur 5 étoiles

Very helpful and supportive.👏🏼😇

31 octobre 2025
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Réponse : The Skills Network

Thank you for the great feedback!

We would love to hear more about your learning experience with us and potentially feature you in our marketing activity! Please email marketing@theskillsnetwork.com if interested and we'll send you some more information.

Noté 4 sur 5 étoiles

The course is well structured

These are my first courses in England. The entire system feels completely new. I applied for the course and, like everyone else, waited for funding, which was thankfully confirmed. I enrolled in the TQUK Level 2 Certificate in Introducing Caring for Children and Young People (RQF). The course also began during my holiday. Overall, the content is presented clearly, with modules logically organised. Studying one topic took quite a while, about two hours. The answers were roughly the same. When you're working, it's really difficult. I knew I had to cover as much as possible during my holiday because I wouldn't have time while working. My answers were checked on time. The first module was sent back for revision, but I passed modules 2 and 3 comfortably. I ran into a problem with the last module. I saved my answers after each question but left a few questions and decided to take a break. When I tried to continue, I found that nothing had been saved. I was incredibly upset because it was a huge effort. I sat down to write the next evening. I double-checked three responses, and suddenly they were gone too. I contacted support, who responded quickly and offered a solution. I was able to finish the course faster, which was great. I already work in a kindergarten, but I wasn't familiar with all the information. Sadly, my company didn't accept the course, but it was a positive experience for me.

15 septembre 2025
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Réponse : The Skills Network

Thank you for sharing your experience. We’re glad you found the course well-structured and informative, especially as this was your first time studying in England. We’re sorry for the frustration caused by the saving issue, but we’re pleased our support team could resolve it quickly so you could continue smoothly.

Even though your company didn’t accept the qualification, we’re happy to hear the course was still a positive and useful experience for you. We appreciate your hard work and wish you all the best in your future learning and career.

Noté 5 sur 5 étoiles

Positive Feedback on the Skills Network

The Learning platform of the Skills network is simple to comprehend and chronological but requires you to reflect on content read and but what is learnt into real life context. Taking the course in the order they are presented helps you build rhythm and interest as you proceed. Support team listened to my concerns and made suggestions to help me progress in my learning. When I was faced with some difficulties they listened to my concerns and extended the submission of my assessment with reasonable time or to pay the full cost of the course, but I chose the former. Lean organisation management has a link with software development, especially with Agile Project Management and Scrum. I recommend this course to those interested in managing teams and building valuable products.

20 novembre 2025
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Réponse : The Skills Network

Thank you for your thoughtful review. We’re glad to hear that you found the learning platform easy to follow and that the course structure helped you build momentum as you progressed. It’s great that our support team were able to listen to your concerns and offer helpful solutions during challenging moments.

We’re also pleased that you found the content relevant and appreciate your recommendation to others interested in team management and product development. Thank you again for your feedback and for choosing to study with us.

Noté 4 sur 5 étoiles

Great experience and shout out to Gemma…

Great experience and my assessor Gemma was excellent turning my submissions around so quickly and giving really valuable feedback.

Like many others the only thing preventing it from being 5* was the crazy short deadlines.
I had a 2 week holiday during the course which put me behind from module 2 and I never caught up.
I had applied, was waiting 3 months for funding them when it came the timing was just terrible.

That said, great assessor, great training materials and very responsive customer service.
I would use again but I’d be more prepared for how short the deadlines are.

1 octobre 2025
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Réponse : The Skills Network

Thank you for sharing your experience. We’re delighted to hear that Gemma’s quick turnaround and helpful feedback made such a positive impact, and that you enjoyed the training materials and support throughout your course.

We understand how challenging the deadlines can feel, especially when unexpected delays or holidays overlap with your study time. We appreciate your feedback on this and will continue working to improve the experience for learners.

We’re grateful for your kind words and would be happy to support you again in the future.

Noté 5 sur 5 étoiles

Completed level 2 and happy with the course

I had a good experience. The course was very informative and the feedback was effective, practical and helpful.

12 septembre 2025
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Réponse : The Skills Network

Thank you for the great feedback!

We would love to hear more about your learning experience with us and potentially feature you in our marketing activity! Please email marketing@theskillsnetwork.com if interested and we'll send you some more information.

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