Stellar service
Ordered a bundle of vape accessories at a great discount; requested an exchange due to negligence on my end and they provided me with a replacement free of charge. Stellar service, thank you.
29 avril 2026
Avis spontané
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Amazing customer service!
Stem was accidentally shattered after two days, I contacted them and they sent a new one out immediately. Will be coming back soon!
6 avril 2026
Avis spontané
Fast Shipping & Great Customer Service
The product (glass dosing capsules) are awesome. They work great with the Crafty+. The shipping was fast and the customer service is excellent. I will buy again from this company.
11 mars 2026
Avis spontané
Some of the greatest customer service I…
Some of the greatest customer service I have ever had. There was a slight problem with my order, I was contacted with full transparency about the problem. A work around was offered and I received more then expected! 12/10 - will recommend to anybody who will listen
30 décembre 2025
Avis spontané
Johnny be good
Johnny was very quick, easy and responsive to questions and concerns. He followed up quickly so that he could try to help as soon as possible. One of the water adapters had a bubble and cracked upon first use... I reached out to him and was sent a new set the following day. I have enjoyed all the various stems and especially the curved screens
6 novembre 2025
Avis spontané
Excellent customer service
Excellent product and even better customer service. Sorted me out straight away when there was a small issue with my glass.
27 octobre 2025
Avis spontané
Nice products and excellent support…
Nice products and excellent support post-sale
22 octobre 2025
Avis spontané
Vapetrix stands by their products
Vapetrix stands by their products. I had a leaking issue and was helped out on chat to get the product replaced without any hiccups.
15 septembre 2025
Avis spontané
Excellent service
Ordered a glass bubbler which was damaged,had a replacement delivered today with an extra glass mouthpiece too. can’t recommend highly enough. really good customer service and good products. thank you vapetrix
8 septembre 2025
Avis spontané
Looking after customers
Despite some issues and a product that seemed faulty, the team went above and beyond to rectify this for me in a timely fashion. Customer service has been spot on.
How you treat customers when there's issues is very telling of a company and I'm very thankful that they worked with me to find a solution I was happy with.
Stems and accessories are great and I will be back for more in the future.
Thank you for your cooperation.
21 août 2025
Avis spontané
Top Class Glass
Just completed my first order with Vapetrix and it arrived very well packed within two days of ordering. Will certainly use this company again.
28 avril 2025
Avis spontané
I have nothing to do with this company…
I have nothing to do with this company but I can’t speak how I highly recommend them I’ve been using them on eBay they have so many things for sale regarding vapes especially ARIZER make ow and buy the way did I tell you they give freebie’s away yes FREE STUFF .you don’t get that these days YES FREE
15 mars 2025
Avis spontané
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