The Vet Shed Avis 

Kept informed about the the product transit time, i.e. from the time of order to delivery of the product - that is excellent service! Thank you.

Seeking a small (9-inch) saddle for a rocking horse. Called the company on the offchance they may have a small pony pad that size, and was told to leave a message. Jumped onto their Chat Room where the chat person could not understand my request, and when I tried to explain, just left me hanging. If you are unable to visit this company in person, I suggest you don't waste your time with them.

I've ordered a couple of times because they are a reasonable price but I'm over the slack service. They take too long to dispatch my small order (especially considering one item is a medication), and the courier company is slow. I live an hour away from this company and it takes over a day to get my order (usually more depending when they bother to dispatch it). Also I just had to chase up a discount offer with The Vet Shed, one they offered me but never applied and they didn't even apologise for all the stuffing around. It's bloody stressful dealing with them!

I am a return customer, love the range of products, service and delivery times. When I accidentally purchased an out of stock item, the team were quick to contact me with an alternative or refund.
I am always quick to recommend The Vet Shed to friends and family, who are looking for something for their pets

I purchase all my pet products from The Vet Shed, so easy with Afterpay...
In my most recent package they had sent me the wrong item (just an accidental picking error) I emailed them and they sorted it out so quickly and are sending me the correct product asap. Great customer service Jane !

As always thevetshed pricing is what keeps me coming back.

Good service and timely delivery.

But I wish they would use a different courier. The one who delivers here - Aramex - has the noisiest radio and worst music I have ever heard and no consideration for others.

First purchase and was very pleased with the prompt service and the price.

Always get exactly what I order quickly and at a good price.

Very slow for my purchase to be prepared for posting, a week and a half!
I emailed the vet shed with no reply, this was my first order with this company, very disappointed.

Really price competitive and fast dispatch and delivery. I will definitely use again

I like The Vet Shed, but my purchase is in stock yet not shipped after 8 days!

Have used the vet shed a number of times and they have always been very reliable and very good to deal with

Prices good, site basic but easy enough to use. Shipping so slow. I ordered a week ago and it’s still not been packed. Looked today to see my order is being split but didn’t receive any notification regarding this only know because I checked the status of my order.

Great prices! I save alot buying with the vet shed even when paying for delivery. Delivery is also very fast. Very happy with this online store.

Great service, timely delivery, well priced product - extremely happy customer!

Products were exactly as described & a good price. Delivery was a lot slower than expected as it took a long time between ordering & shipping with no communication as to why (until the day of shipping). Otherwise I would have given 5 stars.

I place an order with them almost a week ago. I've reached out to them multiple times for a shipping update and have have yet to receive a response. Very disappointing.

I'm very disappointed with the latest order I made. I ordered on Tuesday & it was not completed till following Monday, but the courier didn't pick up the item till Tuesday, 7 whole days before order left The Vet Shed, not good enough!!! Orders should be shipped no later than 3 days i.e. picked up by the courier on the 3rd day at latest, that is how most online retailers conduct business. I am now awaiting the long shipping times by the couriers, so it would probably mean that by the time I get my order, time taken to get to me will be either 10 days or more!!!